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Added 12 mins ago
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New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Meets or exceed partner & client expectations in day-to-day dealings, demonstrating an understanding of the impact to partners and clients of your work
Added 12 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
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T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 12 mins ago
T
Personal Banking Associate
TD
Dauphin, MB
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
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T
Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
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T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
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T
Business Systems Analyst III
TD
Toronto, ON
- Full-time
Added 12 mins ago
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Full-Time Sales Lead - Stuart Weitzman
Caleres
Halton Hills, ON
- Full-time
Collaborate with Store Manager and Assistant Manager to support the team in elevating client experience and sales.
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T
Software Engineer II
TD
Toronto, ON
- Full-time
Added 12 mins ago
T
Customer Experience Associate
TD
Georgetown, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 12 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 12 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 12 mins ago
Manager of Revenue
the Town of the Blue Mountains
Thornbury, ON
Reporting to the Director of Corporate and Financial Services, the Manager of Revenue is responsible for the administration of the Town's property taxation, assessment, and revenue…
Added 12 mins ago
SL
Manager, Supplier Strategy & Integration
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
…control and management of ongoing supplier relationships. The Manager researches and analyzes supplier relationship management industry standards and proposes improvements to continually…
Added 12 mins ago
PT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Reports and is accountable to the Program Manager of the facility or their designate
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FT Residence Worker (Bridge St)
Connective
Victoria, BC
Reports and is accountable to the Program Manager or their designate
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D
Section Manager
Desjardins
Montreal, QC · Trois-Rivières, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are…
Added 12 mins ago
TS
Nursing Manager
The Salvation Army in Canada
Calgary, AB
- Part-time
Collaborating ensuring communication with the Manager of Hospice Operations/Hospice Access regarding; (a) Admissions that may require special considerations (b)Transfers of Residential…
Added 12 mins ago
RH
Financial Planning and Analysis Manager
Robert Half
Caledon, ON
- $50 to $52 CAD / hour
- Contract
This is a contract position with potential to go long term. We are seeking a hands-on FP&A Manager to support the development and improvement of financial reporting, forecasting, and…
Added 12 mins ago
TS
Registered Nurse-Agape Hospice
The Salvation Army in Canada
Calgary, AB
- Part-time
Deliver safe, holistic, and client-centered nursing care, including comprehensive assessments, planning, implementation, and evaluation of individualized care plans.
Added 12 mins ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
Added 12 mins ago
S
Senior Project Manager
Sirian
Toronto, ON
- Contract
Job Title: Senior Project Manager / Project Leader
Added 12 mins ago
RH
Sr. Finance Manager
Robert Half
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
This posting is for a current vacancy with a Robert Half client
Added 12 mins ago
S&
Retail Store Manager
SPIER & MACKAY
Mississauga, ON
- Full-time
Spier & Mackay is looking for a Retail Store Manager to lead our Mississauga location. This role is responsible for overseeing daily store operations, driving sales performance, delivering…
Added 12 mins ago
ST
Weekend Manager, CREST Live-In Treatment
Strides Toronto
Toronto, ON · Scarborough, ON
- $84,258 to $98,120 CAD / year
- Full-time
The Manager, CREST LIT provides clinical and administrative supervision to a multidisciplinary team, administrative and operational management, and comprehensive oversight to the CREST…

Cambay Solutions

Change Adoption & Organizational Design Consultant

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

About Cambay Solutions:

Cambay Solutions is a Microsoft Solutions Partner specializing in Azure, Dynamics 365, Microsoft 365, Power Platform, and Cloud Modernization. Recognized as one of the 50 Most Promising Microsoft Solutions Providers by CIO Review and certified as a Great Place to Work®, we help organizations transform their business through People, Process, and Technology.

Job Summary

Cambay Solutions is seeking a consultative Change Adoption & Organizational Design Consultant to embed people-centered change, adoption, and enablement into our Microsoft technology practices and client engagements. At times, this role will partner with technical delivery teams and client leaders to translate Microsoft-enabled transformation - including Microsoft 365, Dynamics 365, Power Platform, Copilot, Azure, and related solutions - into clear workforce impacts, adoption strategies, and sustainable new ways of working.

The successful candidate will be equally comfortable delivering practical change enablement activities and advising on organizational design. They will assess how technology changes roles, responsibilities, structures, governance, skills, decision rights, and ways of working; design fit-for-purpose interventions; and help clients realize measurable business value and sustained adoption.

Key Deliverables & Required Experience

1. Integrate change into Microsoft delivery: Partner with pursuit, practice, project, and technical leads to embed change adoption and enablement activities into Microsoft solution approaches, estimates, statements of work, delivery plans, releases, and governance from discovery through stabilization.

2. Develop adoption strategies and roadmaps: Create scalable, client-specific change strategies that align business outcomes, stakeholder needs, technical milestones, communications, learning, readiness, reinforcement, and measurable adoption goals.

3. Assess organizational and workforce impacts: Lead current- and future-state assessments to identify how Microsoft solutions affect roles, responsibilities, skills, capacity, processes, policies, behaviors, decision rights, governance, and cross-functional ways of working.

4. Design future-state organizations: Advise clients on organizational design options and produce practical deliverables such as operating model recommendations, role definitions, capability maps, spans and layers considerations, governance models, decision matrices, RACI frameworks, and transition plans.

5. Translate technology into business impact: Work effectively with Microsoft architects, functional consultants, developers, product owners, and client SMEs to convert solution decisions into clear, role-based impacts and actionable guidance for leaders, managers, employees, and support teams.

6. Lead stakeholder, sponsor, and manager enablement: Conduct stakeholder analysis, establish sponsor and change champion networks, facilitate alignment sessions, equip people leaders with toolkits and talking points, and coach leaders to reinforce new behaviors and address resistance.

7. Deliver communications and role-based learning: Develop audience-specific communication plans, executive messaging, FAQs, training strategies, curricula, job aids, quick reference guides, process flows, and day-in-the-life materials that enable people to perform confidently in the future state.

8. Measure readiness, adoption, and value realization: Define meaningful success measures and use surveys, readiness checkpoints, training data, usage signals, support trends, and stakeholder feedback to identify risks, recommend interventions, and report progress to project and executive governance forums.

9. Bring relevant consulting and delivery experience: Demonstrate at least five years of hands-on change management, adoption, workforce transformation, or organizational design experience in client-facing environments, including delivery on Microsoft 365, Dynamics 365, Power Platform, Copilot, Azure, ERP, CRM, or comparable enterprise technology programs.

10. Apply strong advisory and execution capabilities: Show proven skill in facilitation, executive communication, structured problem solving, project planning, risk and dependency management, and creation of high-quality client deliverables.

Qualifications

Bachelor’s degree in business, Organizational Development, Psychology, or related field.

At least 5 years change adoption experience, within a consultant environment preferred

Prosci or equivalent change certification, PMP and/or ITIL a plus.

Demonstrated success in remote/global or hybrid environments

Interpersonal & Professional Skills

Exceptional communication and presentation skills for diverse audiences.

Strong stakeholder management and executive coaching capabilities.

Analytical mindset with ability to interpret adoption data and adjust strategies.

Experience with Prosci, ADKAR, Kotter, or similar change methodologies.

Collaborative approach with cross-functional teams in fast-paced environments.

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More about this job

Responsibilities

Embed change adoption and enablement into Microsoft technology engagements, developing strategies, roadmaps, communications, learning, and stakeholder support. Assess workforce impacts and advise on future-state organizational design, while measuring readiness, adoption, and business value.

Requirements

Requires at least five years of client-facing change adoption, workforce transformation, or organizational design experience, preferably in consulting and enterprise technology programs. A bachelor’s degree in business, organizational development, psychology, or a related field is required; Prosci or equivalent certification is valued, with strong advisory, communication, facilitation, and analytical skills.

Skills

Change Management
Organizational Design
Change Adoption
Workforce Transformation
Stakeholder Management
Executive Coaching
Facilitation
Communications Planning
Learning Strategy
Readiness Assessment
Adoption Measurement
Operating Model Design
Microsoft 365
Dynamics 365
Power Platform
Prosci

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Solutions Partner
Microsoft 365
Dynamics 365
Power Platform
Copilot
Azure
Cloud Modernization
Change Management
Change Adoption
Organizational Design
Workforce Transformation
Prosci
ADKAR
Kotter
PMP
ITIL
Operating Model
Capability Maps
Governance Models
RACI Frameworks
Stakeholder Analysis
Change Champion Networks
Role-Based Learning
Readiness Assessment
Adoption Metrics
Value Realization
ERP
CRM
Risk Management
Executive Communication

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