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Added 4 mins ago
Senior Manager - Program & Project Management
LTM
ON · Ontario, Canada
$81,215 to $133,000 USD / year
Full-time
We are seeking a strategic and execution focused Senior Technical Program Manager to lead our AIML initiatives You will act as the operational backbone of our Artificial Intelligence…
Added 4 mins ago
Store Lead
Moores Clothing
Winnipeg, MB
Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 4 mins ago
Sr. Product Manager
PEOPLE FORCE CONSULTING INC
Montreal, QC
Contract
Maintain a strategic view of product demand and backlog. Partner with engineering, operations, and architecture to prioritize initiatives based on business value, risk, and long-term…
Added 4 mins ago
Supervisor, Finance and Accounting
Upper Thames River Conservation Authority
London, ON
Full-time
Coordinate the development of organizational operating and capital budgets of approximately $30 million in collaboration with managers and support long-term financial planning initiatives.
Added 4 mins ago
Information Technology Project Manager
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
We are looking for a IT Project Manager for one of our clients in Montreal. This role will have to lead the delivery of strategic and complex technology initiatives. This role is…
Added 4 mins ago
Finance Manager
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$75,000 to $85,000 CAD / year
Full-time
Analyze the financial impact of new products, services, pricing initiatives, geographic expansion, and other strategic opportunities.
Added 4 mins ago
Project Manager
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Burnaby, BC
Full-time
On behalf of our client, Affinity is seeking an experienced Project Manager who will focus on the successful delivery of high-impact outcomes within defined scope, schedule, budget,…
Added 5 mins ago
Administrative Coordinator, College of Medicine
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…the Department Head with academic and leadership projects and initiatives. The position will be instrumental in providing expert administrative support to allow the Department Head and…
Added 20 mins ago
Recruitment & Learning Coordinator
Alexandra Comm Hlth Ctr
Calgary, AB
$58,715 to $65,228 CAD / year
Full-time
Reporting to the Human Resources Manager, the Recruitment and Learning Coordinator plays a pivotal role in supporting the full recruitment lifecycle and staff development initiatives at The…
Added 20 mins ago
Technical Business Development Representative
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Full-time
Support territory planning and strategic growth initiatives.
Added 20 mins ago
Senior Manager, Value Proposition, International Private Banking - Toronto, ON
Scotiabank
Toronto, ON
The primary purpose of the position is to support the development and deployment of the strategic initiatives of the Value Proposition for the PB segment, working together with other Wealth…
Added 20 mins ago
Manager, Strategic Initiatives
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Toronto, ON
As a Manager, Strategic Initiatives, you will play a key role in advancing the strategic priorities of Scotia Financial Planning across Canada. Working closely with business leaders and…
Added 20 mins ago
Senior Cost Analyst / Analyste principal(e) en coûts
Galvion LTD
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Full-time
…passionate, global, and fast-paced team collaborating with several strategic partners and are committed to enhancing the overall agility and survivability of the modern warfighter and…
Added 20 mins ago
Indigenous Student Recruitment Officer
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The Indigenous Student Recruitment Offers reports to the Manager, Recruitment & Enrolment. This role is primarily responsible for promoting Okanagan College to prospective Indigenous…
Added 20 mins ago
Member Engagement and Projects, Alberta Bureau for International Education
SAIT
Calgary, AB
…for delivering member-focused programs, funded projects, and strategic initiatives that advance ABIE's mandate and priorities. The role serves as a key liaison for member post-secondary…
Added 20 mins ago
Product Manager
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Moncton, NB · Whitby, ON
…understanding, you'll help bring our product vision to life. The Product Manager is both a people leader, an influential strategic thinker and will be hands on executing…
Added 20 mins ago
Senior Product Manager
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Toronto, ON
We are on the lookout for a Senior Product Manager! In this role, you won’t just be managing requirements, you will be designing and building the operating system for modern 3PL operations…
Added 20 mins ago
Manager, Guide Dog Training
Canadian National Institute for the Blind
Carleton Place, ON
$85,556 to $106,945 CAD / year
Full-time
Reporting to the Director, Guide Dog Training & Apprenticeships, the Manager Guide Dog Training Team, supervises and oversees a team of Guide Dog training professionals in order to provides…
Added 20 mins ago
Manager of Finance
RIPLEY'S NIAGARA WATER PARK RESORT LTD.
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$75,000 to $85,000 CAD / year
Full-time
Participate in leadership meetings and contribute financial insight to business planning, capital requests, and strategic initiatives.
Added 20 mins ago
Manager, Public Policy & Government Relations
Chartered Professional
Toronto, ON
Full-time
CPA Ontario is seeking a strategic and purpose-driven Manager Public Policy and Government Relations to help advance policy solutions that strengthen the public interest and support a…
Added 33 mins ago
Fundraising Lead Volunteer
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…Directors, they will oversee and lead the planning and execution of strategic fundraising…
Added 33 mins ago
Manager, Information Technology & Business Systems
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
Full-time
This position provides strategic oversight of Clients' technology ecosystem, including enterprise systems, ERP capabilities, and the relationship with the company's MSP. The role ensures…
Added 33 mins ago
Senior Manager, Sourcing - IF-2
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You enjoy owning and developing plans for highly complex category strategy, supporting long term business plans and executing prioritized strategic initiatives.
Added 33 mins ago
Manager of Facilities Operations, Maintenance & Capital Projects
Catholic District School Board of Eastern Ontario
Kemptville, ON
Full-time
The Catholic District School Board of Eastern Ontario (CDSBEO) is seeking an accomplished, collaborative, and strategic leader to serve as Manager of Facilities Operations, Maintenance &…
Added 33 mins ago
Senior Manager, Customer Segments & Growth (Partnerships & Operations)
SPECTRAFORCE
Toronto, ON
Contract
Reporting to the Director, Segments & Growth, the Senior Manager, Customer Segments & Growth Strategy is responsible for leading the strategy and execution of partnerships, sponsorships,…

CAMH

Data Analyst- IMG

Toronto, ON, Canada

Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Reporting to the Manager, Products and Reporting on the DATIS team, the Product Specialist will be part of the team that supports the ONHRDB and will be the primary support providing customer service via our service desk application to diagnose, troubleshoot and resolve incoming issues. As the team’s subject matter expert, the Product Specialist will work with harm reduction service providers and Ministry of Health to support their data management needs which includes, but is not limited to: understanding data and reporting needs; supporting data quality; providing end user support for the ONHRDB service tracking application; administration of the ONHRDB application; and special projects as determined by new funding resources. In collaboration with team members, you will participate in requirements gathering and testing; as well as development of internal and external documentation. The Product Specialist will be able to support multiple complex projects for ONHRDB and can work independently as well as within a diverse team.

The successful candidate will engage internal and external stakeholders; this includes working closely with the DATIS Product and Reporting, and Customer and Systems Support teams; Ministry of Health teams; harm reduction health service providers; and other stakeholders to ensure quality and integrity in client and program data.

They will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. As an employment equity employer, the Centre for Addiction and Mental Health (CAMH) actively seeks First Nations, Inuit and Métis candidates, those from diverse ethno-cultural backgrounds, women, people with disabilities, people who have experienced mental health and substance use challenges, and additional diverse identities, for our workforce.

Responsibilities

Provide superior customer service by responding to all issues and service requests for ONHRDB support, in a timely and professional manner, via an online service desk application
Diagnose, troubleshoot, and resolve incoming ONHRDB application and data issues and respond to service requests.
Under the direction of the Manager, carry out activities including, but not limited to requirements gathering for application development and reporting products; testing application and reporting products; issue identification, documentation, mitigation and escalation.
Subject matter expert and administrator for the ONHRDB service tracking application
Develop and maintain ONHRDB reference documents and training materials
Develop and deliver content for external stakeholder training
Review, develop, and/or deliver updates, communications, and presentations in written and verbal form
Carry out data quality checks, practices, and investigative tasks, and identify opportunities and processes to enhance data quality.
Take part in strategic discussions and activities, as requested by manager
Engage and collaborate with internal and external stakeholders, and provincial partners.
Assist with and provide input to translate data and application needs into formal requirements, test data products and application updates, and provide end-user training when required.
Participating in other tasks as assigned.

Qualifications

A Bachelor’s Degree in computer sciences, social sciences or a related field, with a minimum of 2 years of relevant experience in health services field and specific experience in mental health and addictions.
Experience or significant knowledge of Harm Reduction Services in Ontario
Experience working with community addictions and mental health service providers and data collection systems would be an asset
Experience with frontline customer service, service request fulfilment and trouble shooting
Knowledge and experience in training end users, both virtually and written materials
Advanced knowledge and demonstrated proficiency in computerized systems and applications including databases
Understanding of privacy and legal best practices and standards, specifically related to data collection, transfer, storage and reporting
Demonstrated experience with collection and use of data for decision support and quality improvement
Experience in assisting organizations/agencies with system change initiatives through facilitation, problem solving, decision-making and conflict resolution.
Excellent organizational, planning and time management skills, with the ability to multi-task, produce and coordinate projects to tight deadlines.
Strong interpersonal communication (oral and written) and community engagement skills
Creative problem-solving abilities and organizational skills with the ability to adapt to dynamic project needs
Experience in collaborating with technical teams and the ability to translate technical information for stakeholders from various backgrounds
Strong software skills including experience with Microsoft Office (Word, Access, PowerPoint, Excel). Knowledge of Tableau and/or Atlassian tools is an asset.
Knowledge of best practices for data collection, privacy, and health equity.
Bilingualism (English, French) is an asset

If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.

Compensation & Benefits:

Hiring Salary Range: $59,598.75 – $74,498.44 per year (based on qualifications and experience)
Full Salary Range: $59,598.75 – $89,398.13 (reflecting potential growth within the role)
CAMH Benefits Package: Includes extended health and dental coverage, HOOPP defined benefit pension plan, paid vacation and sick leave, and professional development opportunities.

This role offers job stability, career development, and the chance to contribute to meaningful healthcare initiatives that improve patient and community well-being.

At time of hire, CAMH will require all new hires and rehires to provide proof of educational qualifications relevant to the position they hold with CAMH and as required by the specifications in the job posting, in accordance with policies

AHR 3.1.3 Recruitment and Selection and AHR 3.1.15 Credentialing of Professional Personnel.

Internal transfers** will be required to provide proof of educational qualifications for any additional qualifications relevant to their new position.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

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More about this job

Responsibilities

The Product Specialist acts as the subject matter expert for the Ontario Harm Reduction Database, providing customer support, troubleshooting application issues, and managing data quality. They collaborate with internal and external stakeholders to gather requirements, develop training materials, and support system updates.

Requirements

Candidates must hold a Bachelor's degree in computer sciences, social sciences, or a related field with at least 2 years of relevant experience in health services. Proficiency in computerized systems, data collection best practices, and strong interpersonal communication skills are required.

Skills

Data analysis
Customer service
Troubleshooting
Data quality management
Requirements gathering
Application administration
Technical documentation
Training delivery
Stakeholder engagement
Database management
Microsoft Office
Tableau
Atlassian tools
Health equity
Privacy best practices
Conflict resolution

Benefits

Extended health coverage
Dental coverage
Paid vacation
Paid sick leave
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Data Analyst
Product Specialist
ONHRDB
DATIS
Harm Reduction
Mental Health
Addictions
Data Quality
Service Desk
Requirements Gathering
Application Support
Stakeholder Management
Database
Tableau
Atlassian
Microsoft Office
Privacy
Health Equity
Training
Documentation
System Change
Decision Support
Quality Improvement
Community Engagement
Information Management

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