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Added 4 mins ago
LMS Administrator & Learning Specialist
GFL Environmental Inc.
AB · Winnipeg, MB · Saskatoon, SK · Red Deer, AB · Calgary, AB
Full-time
…engaging, outcome-driven learning materials and managing the technical operations of our Learning Management System (ES Learning Hub). You will ensure that our training ecosystem is not…
Added 16 mins ago
Sr. Alliances & Enablement Specialist, Frontier Technical Skilling
Softchoice
Ottawa, ON
Full-time
As Microsoft Frontier Technical Skilling Advisor, you will lead the programs, governance, communications, and reporting that keep Softchoice and WWT teams ready to sell and deliver…
Added 17 mins ago
Sr. Alliances & Enablement Specialist, Frontier Technical Skilling
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Vancouver, BC
Full-time
As Microsoft Frontier Technical Skilling Advisor, you will lead the programs, governance, communications, and reporting that keep Softchoice and WWT teams ready to sell and deliver…
Added 17 mins ago
Customer Success Manager, Growth
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Toronto, ON
Full-time
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Added 17 mins ago
Full Time Product Care Specialist (Mobile Klinik) | Sevenoaks Shopping Centre
Decisive Farming by TELUS Agriculture
Abbotsford, BC
Full-time
Added 17 mins ago
Sr. Alliances & Enablement Specialist, Frontier Technical Skilling
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Toronto, ON
Full-time
As Microsoft Frontier Technical Skilling Advisor, you will lead the programs, governance, communications, and reporting that keep Softchoice and WWT teams ready to sell and deliver…
Added 17 mins ago
Sr. Alliances & Enablement Specialist, Frontier Technical Skilling
Softchoice
Calgary, AB
Full-time
As Microsoft Frontier Technical Skilling Advisor, you will lead the programs, governance, communications, and reporting that keep Softchoice and WWT teams ready to sell and deliver…
Added 19 mins ago
Hardware Production Specialist
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Full-time
We're looking for a Production Specialist to help bring our sensor products from Engineering into reliable, field-ready production. This is a hands-on opportunity to work across hardware,…
Added 19 mins ago
Senior OT Control Systems - Engineering Specialist
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Added 34 mins ago
HR Coordinator
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…work closely with our Director of People & Culture, Talent Specialist, embedded recruiter and corporate services…
Added 34 mins ago
IT Ops Specialist
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Deep technical knowledge for platforms and the way applications interact with the network are a must. The technical skills need to be wide and deep
Added 34 mins ago
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Added 34 mins ago
Proposal Specialist
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Added 46 mins ago
Oracle Retail MFCS Lead Analyst
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…(MFCS) Lead / Senior Analyst to serve as our primary onsite technical and functional liaison in Plano, TX. In this role, you will bridge communication between US business stakeholders, IT…
Added 46 mins ago
Quality Technician (Contract)
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Added 46 mins ago
Building Automation Specialist / Senior Automation Systems Technician (BAS005)
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Added 49 mins ago
AI Adoption & Enablement Analyst
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…bringing together stakeholders from across the business and specialist…
Added 49 mins ago
Field Specialist, Wellbore Construction (WBC)
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The Field Specialist is primarily responsible to support and mentor the Operations team by acting as front-line field support, with a main focus on the Wellbore Construction product line,…
Added 49 mins ago
Full Time Product Care Specialist (Mobile Klinik) | Sevenoaks Shopping Centre
TELUS
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Full-time
Added 49 mins ago
Mining Technology Implementation Specialist
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Reporting to the Technology Support Manager, the Mining Technology Implementation Specialist will provide expertise and ongoing technical support to assist the support and operations teams…
Added 49 mins ago
RQ11514 - Systems Administrator/Operations Support Specialist - Senior
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procedures, technical documentation, architecture diagrams, and support
Added 49 mins ago
Senior Product Manager
Blazesoft
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…boundaries of gaming. If you're a highly motivated and skilled specialist passionate about the gaming industry, we want you to join our…
Added 49 mins ago
Automation Specialist
Bunge
Regina, SK
The Automation Specialist is responsible for implementing, maintaining, and supporting industrial control system software and hardware technologies across facility operations. This role…
Added 1 hour ago
Intermediate/Senior IT Solutions Specialist
Alberta Conservation Association
Sherwood Park, AB
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We’re hiring an IT Solutions Specialist to help shape Alberta Conservation Association’s digital future.
Added 1 hour ago
Community Specialist | Carrefour Laval
lululemon
Laval, QC
Full-time

CAMH

Data Analyst- IMG

Toronto, ON, Canada

Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Reporting to the Manager, Products and Reporting on the DATIS team, the Product Specialist will be part of the team that supports the ONHRDB and will be the primary support providing customer service via our service desk application to diagnose, troubleshoot and resolve incoming issues. As the team’s subject matter expert, the Product Specialist will work with harm reduction service providers and Ministry of Health to support their data management needs which includes, but is not limited to: understanding data and reporting needs; supporting data quality; providing end user support for the ONHRDB service tracking application; administration of the ONHRDB application; and special projects as determined by new funding resources. In collaboration with team members, you will participate in requirements gathering and testing; as well as development of internal and external documentation. The Product Specialist will be able to support multiple complex projects for ONHRDB and can work independently as well as within a diverse team.

The successful candidate will engage internal and external stakeholders; this includes working closely with the DATIS Product and Reporting, and Customer and Systems Support teams; Ministry of Health teams; harm reduction health service providers; and other stakeholders to ensure quality and integrity in client and program data.

They will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. As an employment equity employer, the Centre for Addiction and Mental Health (CAMH) actively seeks First Nations, Inuit and Métis candidates, those from diverse ethno-cultural backgrounds, women, people with disabilities, people who have experienced mental health and substance use challenges, and additional diverse identities, for our workforce.

Responsibilities

Provide superior customer service by responding to all issues and service requests for ONHRDB support, in a timely and professional manner, via an online service desk application
Diagnose, troubleshoot, and resolve incoming ONHRDB application and data issues and respond to service requests.
Under the direction of the Manager, carry out activities including, but not limited to requirements gathering for application development and reporting products; testing application and reporting products; issue identification, documentation, mitigation and escalation.
Subject matter expert and administrator for the ONHRDB service tracking application
Develop and maintain ONHRDB reference documents and training materials
Develop and deliver content for external stakeholder training
Review, develop, and/or deliver updates, communications, and presentations in written and verbal form
Carry out data quality checks, practices, and investigative tasks, and identify opportunities and processes to enhance data quality.
Take part in strategic discussions and activities, as requested by manager
Engage and collaborate with internal and external stakeholders, and provincial partners.
Assist with and provide input to translate data and application needs into formal requirements, test data products and application updates, and provide end-user training when required.
Participating in other tasks as assigned.

Qualifications

A Bachelor’s Degree in computer sciences, social sciences or a related field, with a minimum of 2 years of relevant experience in health services field and specific experience in mental health and addictions.
Experience or significant knowledge of Harm Reduction Services in Ontario
Experience working with community addictions and mental health service providers and data collection systems would be an asset
Experience with frontline customer service, service request fulfilment and trouble shooting
Knowledge and experience in training end users, both virtually and written materials
Advanced knowledge and demonstrated proficiency in computerized systems and applications including databases
Understanding of privacy and legal best practices and standards, specifically related to data collection, transfer, storage and reporting
Demonstrated experience with collection and use of data for decision support and quality improvement
Experience in assisting organizations/agencies with system change initiatives through facilitation, problem solving, decision-making and conflict resolution.
Excellent organizational, planning and time management skills, with the ability to multi-task, produce and coordinate projects to tight deadlines.
Strong interpersonal communication (oral and written) and community engagement skills
Creative problem-solving abilities and organizational skills with the ability to adapt to dynamic project needs
Experience in collaborating with technical teams and the ability to translate technical information for stakeholders from various backgrounds
Strong software skills including experience with Microsoft Office (Word, Access, PowerPoint, Excel). Knowledge of Tableau and/or Atlassian tools is an asset.
Knowledge of best practices for data collection, privacy, and health equity.
Bilingualism (English, French) is an asset

If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.

Compensation & Benefits:

Hiring Salary Range: $59,598.75 – $74,498.44 per year (based on qualifications and experience)
Full Salary Range: $59,598.75 – $89,398.13 (reflecting potential growth within the role)
CAMH Benefits Package: Includes extended health and dental coverage, HOOPP defined benefit pension plan, paid vacation and sick leave, and professional development opportunities.

This role offers job stability, career development, and the chance to contribute to meaningful healthcare initiatives that improve patient and community well-being.

At time of hire, CAMH will require all new hires and rehires to provide proof of educational qualifications relevant to the position they hold with CAMH and as required by the specifications in the job posting, in accordance with policies

AHR 3.1.3 Recruitment and Selection and AHR 3.1.15 Credentialing of Professional Personnel.

Internal transfers** will be required to provide proof of educational qualifications for any additional qualifications relevant to their new position.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

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More about this job

Responsibilities

The Product Specialist acts as the subject matter expert for the Ontario Harm Reduction Database, providing customer support, troubleshooting application issues, and managing data quality. They collaborate with internal and external stakeholders to gather requirements, develop training materials, and support system updates.

Requirements

Candidates must hold a Bachelor's degree in computer sciences, social sciences, or a related field with at least 2 years of relevant experience in health services. Proficiency in computerized systems, data collection best practices, and strong interpersonal communication skills are required.

Skills

Data analysis
Customer service
Troubleshooting
Data quality management
Requirements gathering
Application administration
Technical documentation
Training delivery
Stakeholder engagement
Database management
Microsoft Office
Tableau
Atlassian tools
Health equity
Privacy best practices
Conflict resolution

Benefits

Extended health coverage
Dental coverage
Paid vacation
Paid sick leave
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Data Analyst
Product Specialist
ONHRDB
DATIS
Harm Reduction
Mental Health
Addictions
Data Quality
Service Desk
Requirements Gathering
Application Support
Stakeholder Management
Database
Tableau
Atlassian
Microsoft Office
Privacy
Health Equity
Training
Documentation
System Change
Decision Support
Quality Improvement
Community Engagement
Information Management

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