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CAMH

Program Assistant - Crisis Critical Care Unit 4

1001 Queen Street West, Toronto, ON, M6J 1H4, Canada

Pay: Salary Range: $23.64 – $29.15 per hour
Apply by: Oct 30, 2026
Experience: The successful candidate will have a Secondary School diploma or equivalent and preference will be given to candidates that have 1 year experience in a health care related field.
Posting language: English
Posted: Sep 28, 2026

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Original job description

The Clinical Care Program is currently seeking a part-time, permanent Program Assistant to work on the Crisis Critical Care Unit 4. This is an exciting and unique professional opportunity! You will help contribute to development of programming and clinical processes. The model of care on the unit will emphasize treatment of concurrent disorders and patient engagement in therapeutic programming and you will have opportunities for capacity building and skill development.

Responsibilities

As a member of an inter-professional team, you will:

work with clients from diverse backgrounds experiencing a variety of mental health issues and addiction;

contribute to the safety, organization and optimal function of the inpatient unit and promote maintenance of the therapeutic milieu, under the direction of the clinical staff;

contribute to and participate in the assessment of designated clients and provide direct client care;

accompany clients off site for medical clearance and for any other transfers/appointments as deemed necessary;

communicate both verbally and in writing behavioural observations, assessments and client’s responses to care interventions;

assume an active role in maintaining both dynamic and static security elements of the unit; and

support a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements.

We are looking for a passionate program assistant, who:

has demonstrated effective interpersonal skills and the ability to work collaboratively in an interprofessional team environment;

is reliable, co-operative and client-focused as well as a motivated team player who shows initiative.

has experience working with clients from diverse ethno racial and cultural backgrounds, teams and stakeholders;

has demonstrated high levels of sensitivity and diplomacy; and possesses effective organizational, problem-solving and communication skills.

You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position involves shift rotation and weekend work. The position is located at the Queen Street Site and is twelve (12) hour shifts.

Qualifications

The successful candidate will have a Secondary School diploma or equivalent and preference will be given to candidates that have 1 year experience in a health care related field. The successful candidate will possess a Personal Care Worker Certificate or possess or be in the process of pursuing a certificate/diploma/degree in a health care discipline. CPR is considered as an asset. Ability to work with diverse clients and staff is required. Familiarity with clinical care and issues specific to mental health and or addictions settings is preferred. Familiarity with clinical care and issues specific to mental health and or addictions settings is preferred. Bilingualism (French/English) and/or proficiency in a second language is considered an asset.

Please Note: This part time, permanent position is part of the OPSEU Bargaining Unit.

If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.

Salary Range: $23.64 – $29.15 per hour

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

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More about this job

Responsibilities

The Program Assistant will support an inter-professional team by providing direct client care and contributing to the safety and organization of the inpatient unit. They are responsible for communicating behavioral observations and assisting with clinical assessments and patient transfers.

Requirements

Candidates must have a Secondary School diploma or equivalent, with preference given to those with one year of health care experience. A Personal Care Worker Certificate or enrollment in a health care discipline program is required, and CPR certification is considered an asset.

Skills

Mental health support
Addiction support
Interpersonal skills
Teamwork
Clinical documentation
Patient care
Crisis intervention
Safety monitoring
Problem-solving
Communication
Diplomacy
Organizational skills
Therapeutic milieu maintenance

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Addiction
Inpatient Unit
Clinical Care
Concurrent Disorders
Therapeutic Programming
Patient Engagement
Interprofessional Team
Personal Care Worker
CPR
Security
Healthcare
OPSEU
Hospital
Research Institute

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