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CAMH

Program Assistant - Medical Withdrawal Service

1001 Queen Street West, Toronto, ON, M6J 1H4, Canada

Salary Range: $23.64 - $29.15 per hour

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Job details

Pay: Salary Range: $23.64 - $29.15 per hour
Apply by: Dec 4, 2026
Posting language: English · French
Posted: Nov 6, 2026

Original job description

English section of this bilingual listing.

The Medical Withdrawal Service (MWS) is currently seeking a full-time, permanent Program Assistant. MWS is an inpatient unit that provides care to clients with severe and complex substance use disorders, underlying mental health problems, and physical illnesses. Clients are mostly voluntary and come to the unit to work on their recovery goals in a safe, controlled, collaborative setting. Reporting to the Manager, you will contribute to the organization and safe and optimal function of the unit under the direction of the clinical staff, and promote maintenance of the therapeutic milieu as a member of the interprofessional team.

Responsibilities

Operating in a trauma-informed, harm-reduction paradigm, you will contribute to and participate in the supportive interaction and monitoring of individual and groups of clients and provide them with direct care and support.

You will also accompany clients for medical clearance and for any other transfers as deemed necessary. Along with clinicians, you will supervise and facilitate client participation in group and individual activities. In addition to communicating both verbally and in writing about behavioural observations, assessments and client's response to care interventions, the incumbent will assume an active role in maintaining both dynamic and static safety elements of the program and service. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position involves shift rotation and weekend work. This position is located at the Queen Street Site.

Qualifications

The successful candidate will possess a Secondary School diploma and/or Special Courses, a Personal Care Worker Certificate, or possess or be enrolled in a certificate/diploma/degree in a health care discipline. 6 months to 1 year of related experience is required. CPR is considered an asset. Ability to reflect on one’s own biases and demonstrate empathy for clients is essential. The successful applicant will possess effective interpersonal skills and the ability to work collaboratively in a multi-professional team environment. Besides being reliable, co-operative and client-focused you will be a motivated team player who shows initiative. In addition, you will possess effective organizational, problem-solving and communication skills, both verbal and written. Familiarity with clinical care and issues specific to mental health and addictions settings is required. You will have the ability to work with clients, teams and stakeholders from diverse ethno-racial and cultural backgrounds and demonstrate high levels of sensitivity and diplomacy. Days, Nights, Evening and Weekend availability is required. Bilingualism (French/English) and/or proficiency in a second language is considered an asset.

Salary Range: $23.64 - $29.15 per hour

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

Read the full bilingual original

Responsibilities

Qualifications

Salary Range: $23.64 - $29.15 per hour

CAMH est un hôpital universitaire et un institut de recherche pleinement affiliés à l'Université de Toronto. En tant qu'employé de CAMH, vous contribuerez à notre mission en soutenant l'enseignement, la recherche et les soins cliniques à travers l'hôpital.
CAMH est dédié à l'équité, à la diversité et à l'inclusion. Notre engagement est de favoriser un environnement de travail, d'enseignement et d'apprentissage qui soit inclusif, respectueux et exempt de discrimination ou de harcèlement.

CAMH encourage fortement les candidatures de candidats qui reflètent la diversité des communautés que nous servons, y compris les Premières Nations, les Métis et les Inuits; les communautés noires et autres communautés racialisées; les communautés LGBTQ2S+; les femmes; et les personnes en situation de handicap, y compris celles ayant une expérience vécue des défis en matière de santé mentale et d'usage de substances.

Nous accueillons les candidatures de toutes origines. Merci à tous ceux qui postulent ; cependant, seuls les candidats sélectionnés pour un entretien seront contactés. Si vous avez besoin d'aménagements pendant le processus de candidature ou de recrutement, veuillez nous en informer.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

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More about this job

Responsibilities

The Program Assistant provides direct care and support to clients in an inpatient medical withdrawal unit while monitoring behavioral responses. They also facilitate group activities and maintain the safety and therapeutic environment of the unit under clinical direction.

Requirements

Candidates must have a secondary school diploma and a personal care worker certificate or equivalent health care training. At least 6 months to 1 year of related experience is required, along with strong communication and interpersonal skills.

Skills

Trauma-informed care
Harm-reduction
Client monitoring
Interpersonal skills
Communication skills
Problem-solving
Teamwork
Clinical care
Mental health support
Addiction support
Crisis intervention
Documentation
Safety management
Empathy
Cultural sensitivity

Visa sponsorship

Not detected in the job text

Keywords

Medical Withdrawal Service
Inpatient unit
Substance use disorders
Mental health
Trauma-informed
Harm-reduction
Clinical staff
Therapeutic milieu
Interprofessional team
Medical clearance
Patient monitoring
Safety
Diversity
Healthcare
Addictions
Clinical care
Patient support
Shift rotation
Weekend work
Personal Care Worker Certificate
CPR
Sensitivity
Diplomacy
Teaching hospital
Research institute

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