SAAQ Service Advisor

At Excellence Peterbilt, our success is driven by our people. Join us and be part of our success!

Are you organized, courteous, and passionate about customer service? We have a great opportunity for you!

At Excellence Peterbilt, we are looking for an SAAQ Service Advisor to provide professional and efficient service to our customers while supporting our service department's daily operations.

Join a dynamic team where your organizational skills and communication abilities will make all the difference!

Working Conditions

• Schedule: Monday to Friday, 7:00 a.m. to 3:30 p.m.

• Salary: Starting at $23.32/hour

• Work Location: Sainte-Julie

• Employment Status: Permanent

What We Offer:

• Telemedicine services – We care about our people! (24/7 access to a doctor)

• Health and dental insurance

• Life and travel insurance, short- and long-term disability coverage

• Employee Assistance Program (EAP)

• Group RRSP with employer contributions

• Faster vacation accrual for evening and weekend shift employees (if applicable)

• Sick and family leave – Because you have a life outside of work, too!

• Holiday leave during the Christmas season

• Amazing coworkers!

Even More Benefits:

• Flexible schedules (if applicable)

• Employee recognition program

• Sabbatical leave policy

• Tuition reimbursement

• Employee referral bonus

• On-site fitness facility (Montreal location)

• Career advancement opportunities – Join us and grow with us!

What You'll Be Doing:

• Schedule appointments, welcome customers, and assess their needs

• Open work orders

• Monitor and follow up on work progress

• Receive, review, and close work orders

Experience, Education, and Skills That Would Be Valuable:

• Minimum of 3 years of experience in a similar position

• Excellent customer service skills

• Basic knowledge of mechanics (an asset)

• Bilingualism: Fluency in spoken French and English

• Strong computer skills

• Ability to manage priorities efficiently

• Tact, professionalism, and strong self-control

• Attention to detail and adherence to established procedures and work methods

• Team spirit and willingness to help others

Our mission

To deliver a unique experience and create tailored solutions for our customers.

Our values

Respect / Relation / Accountability / Acknowledgement / Riguor / Results

Your talent belongs here.   Join the Excellence Peterbilt team!