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Added 9 mins ago
MI
Commercial Business Development Manager
Munn Insurance
Dartmouth, NS
- Full-time
With a strong reputation built on trust, expertise, and exceptional service, MUNN partners with industry-leading insurers to deliver tailored solutions that meet the evolving needs of…
Added 9 mins ago
AC
Claim Advisor Auto
Allstate Canada
Canada
- Full-time
Our team is growing and we are actively looking to hire a Claim Advisor, Auto to join our Maritimes team.
Added 9 mins ago
IF
Senior Process Journey Owner
iA Financial Group
Toronto, ON · Montreal, QC
- Full-time
…to increase efficiency, productivity, and quality across the advisor and client journeys at iA Private…
Added 24 mins ago
U
Quality Assurance Support Officer
Unitywater
Sunshine Coast, BC
- Contract
Help drive service quality through data-led insights and QA reviews
Added 1 hour ago
NB
Manager, Financing Solutions
National Bank of Canada
Montreal, QC
- Full-time
…they are complex, will quickly allow you to become a trusted advisor to these clients. This position reports to the Associate Vice President of Pharmacies and Healthcare…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Rawdon, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 1 hour ago
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Account Partner, Eats SMB
Uber
Toronto, ON
- Full-time
…portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build…
Added 1 hour ago
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Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
…portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build…
Added 1 hour ago
U
Account Partner, Eats SMB
Uber
Montreal, QC
- Full-time
…portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build…
Added 1 hour ago
NB
Chief Advisor Regulatory Governance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Advisor in the Prudential Standards and Oversight Office at National Bank means playing a central role in strengthening the Bank’s prudential risk governance, regulatory…
Added 1 hour ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
…functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing…
Added 3 hours ago
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GRC Consultant
Cyberr
Canada
- Full-time
As the Senior Governance, Risk and Compliance (GRC) Consultant, you will serve as a trusted advisor to our clients, providing both tactical and strategic recommendations that align with…
Added 4 hours ago
S
Beauty Advisor - Flex
sephora.com
Edmonton, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 5 hours ago
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Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
…portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build…
Added 6 hours ago
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Associate Insurance Advisor
Co-operators
Yellowknife, NT
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 6 hours ago
DG
Assistant Service Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
Minimum 5 years of combined experience in an automotive service environment (e.g., Service Advisor, Technician, Shop Foreperson, or related role)
Added 7 hours ago
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Senior Advisor, Pricing of products and services
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior product and service pricing advisor, you help develop, update and monitor prices for products and services to promote business development and maximize profitability. You lead…
Added 7 hours ago
SENIOR FINANCIAL ANALYST ACCOUNTING SERVICES
City of Toronto
ON · Toronto, ON
…City's external audit engagement, serves as a trusted accounting advisor to other City Divisions and Agencies and Corporations, and advances the City's position on climate-related reporting…
Added 7 hours ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
As a trusted advisor to business leaders, the Manager, Product Analytics will lead complex analytical initiatives, establish measurement frameworks, and champion data-driven decision-making…
Added 7 hours ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Oakville, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 8 hours ago
AC
Accountant, Assurance and Accounting - January 2027
ACCA Careers
Kamloops, BC
- Temporary
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 8 hours ago
Manager, People Relations
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
…meaningful change. You’ll lead and develop the People Relations Advisor, advise on complex and sensitive workplace issues, and partner with business leaders to find practical solutions to…
Added 8 hours ago
S
Beauty Advisor - Full Time
sephora.com
Sherwood Park, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 9 hours ago
LI
Solutions Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full-time onsite…

Camphouse

Customer Success Manager - Montréal

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Want to be the person our clients can't imagine working without?

Camphouse is growing in North & South America, and we're looking for a Customer Success Manager in Montréal to help our clients get the most out of our platform. You'll own a portfolio of accounts, build relationships based on trust, and make sure every client sees real, lasting value from working with us.

About Camphouse

Camphouse is a centralized media operations platform for complex marketing campaigns. Trusted by global brands and agencies, we bring planning, execution, tracking, and reporting together in one system, replacing scattered spreadsheets and fragmented tools with clarity, control, and collaboration. Our platform helps teams unlock their full potential, get a complete view of performance, and work more efficiently across local and global campaigns. Camphouse also uses AI‑ready data to support smarter workflows and insights as marketing evolves.

What the role is about

You'll be your clients' go-to partner: the one who understands their goals, knows how they use Camphouse, and always has an idea for how they can get more out of it. You'll report to our VP Customer Success and work alongside our global Customer Success team, as well as Sales, Product, Support, and Information Security.

What you'll be doing

Building strong client partnerships:

Serve as the main point of contact for your clients and become their trusted advisor
Learn their business goals and challenges inside out
Create and follow through on success plans together with each client
Hold regular business reviews to track progress and find new growth opportunities
Identify opportunities to expand and upsell

Driving adoption and results:

Help clients get up to speed and make the most of the platform
Run and coordinate trainings with the Customer Success team
Share best practices, market trends, and recommendations

Staying ahead of risks:

Monitor customer health and take early action to prevent churn
Own escalations and work across teams to resolve them quickly

Making Camphouse better:

Bring the client's perspective into the organization and advocate for their needs
Contribute to improving how we work in Customer Success

Protecting client data:

Work with our Information Security and Privacy teams to meet client data protection requirements
Guide clients on security best practices and privacy regulations such as GDPR and CCPA
Keep clients informed about security updates and manage access and permissions for their accounts

About you

You have:

Proven experience in customer success, account management, or a similar client-facing role, ideally in B2B SaaS
A bachelor's degree in Business, Marketing, Communications, or a related field (relevant certifications are a plus)
Great at building relationships and communicating clearly, including explaining technical topics to non-technical users
Analytical and solution-oriented
Organized enough to manage several clients and priorities at once
Collaborative, proactive, and focused on results
Fluent in English; French is a plus

What's in it for you

Competitive salary and benefits
A portfolio of well-known brands and agencies
A chance to help build our presence in North America
An international team that works closely across time zones
A fast-growing company with a strong focus on innovation and quality

📍 Montréal, Canada
🕒 Contract type: Permanent, full-time

Apply About employer

More about this job

Responsibilities

You will serve as the primary point of contact for a portfolio of clients, building trusted relationships to drive platform adoption and identify growth opportunities. Additionally, you will collaborate with internal teams to resolve escalations, ensure data security compliance, and advocate for client needs to improve the product.

Requirements

The ideal candidate has proven experience in customer success or account management, ideally within a B2B SaaS environment. A bachelor's degree in a relevant field is required, along with strong analytical skills and the ability to communicate complex technical concepts effectively.

Skills

Customer Success
Account Management
B2B SaaS
Relationship Building
Upselling
Client Retention
Data Analysis
Technical Communication
Project Management
GDPR
CCPA
Marketing Strategy
Strategic Planning
Problem Solving
Collaboration

Benefits

Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
B2B SaaS
Account Management
Marketing Operations
Client Relations
Upselling
Churn Prevention
Data Security
GDPR
CCPA
Business Reviews
Strategic Planning
Platform Adoption
Marketing Campaigns
Information Security
Privacy Regulations
SaaS
Customer Health Monitoring
Collaboration
Analytical Skills

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