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Added 19 mins ago
NB
Senior Sales Director, Commercial Banking
National Bank of Canada
Surrey, BC
- Full-time
Being a Senior Sales Director, Commercial Banking for the Fraser Valley market at National Bank means assuming a senior strategic leadership role that extends well beyond sales execution.…
Added 19 mins ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
…experience with QRM, Amazon Web Services infrastructure, high-performance computing, SQL Server, and business-critical production…
Added 19 mins ago
NB
CHIEF DEVELOPER FULLSTACK - PYTHON
National Bank of Canada
Montreal, QC
- Full-time
…application lifecycle and work on concrete challenges related to performance, security, and resilience, in an environment where collaboration and code quality are…
Added 49 mins ago
EG
Business Development Manager - Power Transmission
EMAGE Group
Canada
- Full-time
Business Development Manager / Director - Power Transmission
Added 1 hour ago
AH
Director Board of Directors
Alberta Hospice Palliative Care Association
Calgary, AB
- Full-time
Hiring, supporting, and evaluating the Executive Director
Added 2 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
…of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value,…
Added 3 hours ago
Project Manager I
City of Vancouver
Vancouver, BC
…sponsor assignments from other Section Heads and Associate Director in Electrical Design and reports back on a regular basis on work progress and issues. Consults and works with key…
Added 3 hours ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and…
Added 3 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and…
Added 4 hours ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…server, storage, data center, mobile, RF, networking, industrial, business equipment, and…
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Calgary, AB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Winnipeg, MB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Regina, SK
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 4 hours ago
AC
Data Analytics Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The manager will be accountable for BI team performance, reporting quality, delivery commitments, and the end-to-end user experience. The role combines people leadership, business…
Added 4 hours ago
G
Quality Assurance Specialist
Gastops
Ottawa, ON
- Contract
Over the last 47 years, Gastops has built a robust business which is recognized worldwide for its innovative contributions to equipment health management in the aviation, energy, marine,…
Added 5 hours ago
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Canada
…ensuring consistent quality, client satisfaction, and commercial…
Added 5 hours ago
Pigment Delivery Director
Clearsulting
Canada
Collaborate with firm leadership to support business development activities, including proposal development, solution design, client presentations, and scoping of new opportunities.
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 5 hours ago
C
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Toronto, ON
- Full-time
…ensuring consistent quality, client satisfaction, and commercial…
Added 5 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…

Campus Living Centres

General Manager - Off Campus

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: Experience Required: Minimum of 5 years industry experience or equivalent management experience
Working hours: 44 hours per week
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary And Job Magnitude

The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with company and property objectives, as well as liaise with senior managers of stakeholders.

Essential Functions And Basic Duties

Finance

Prepare and be accountable for the annual building operating budget
Execute the budget which includes approving, maintaining and controlling all operational revenues and expenses
Ensure that all collection and control procedures are followed relating to accounts receivable
Ensuring all Month End reporting is accurate prior to submission to Finance Office
Provide constant vendor/contactor communications concerning scheduling, billing, vendor relations and certificates of insurance
Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds
Ensure monthly and other requested reporting is completed accurately and on time

Sales & Marketing

Ensure property is rented to fullest capacity
Utilize marketing strategies to secure prospective residents
Confirm that leasing staff techniques are effective in closing sales
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal Information, marketing data etc. to be able to give up-to-date and proper information when requested
Represent the company in a professional manner at all times

Human Resources

Direct and supervise, maintaining strong communication with all staff members and internal departments at the property
Ensure legislated policies are followed, including Health & Safety
Coordinate maintenance schedule and assignments with Maintenance Services Supervisor
Ensure that all payroll policies are followed
Play an active role in the training and development of employees
Develop a team atmosphere within the organization
Establish staffing requirements
Prepare regular performance evaluations of all staff
Ensure that any employee conflicts are dealt with properly and immediately
Minimizes turnover and encourages employees via positive reinforcement
Ensure scheduling is reflective of the property’s operation

Administrative

Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
Confirm all leases and corresponding paperwork are completed and input to Yardi accurately and on a timely basis
Organizing the office to ensure all resident files and information are easily found and well maintained
Implement policy changes as they are released corporately
Ensure all administrative paperwork is accurate, complete and submitted in a timely manner

Resident Retention

Deal with student concerns and requests on a timely basis to ensure resident satisfaction with management
Develop and/or implement resident retention programs (i.e. resident functions, promotions, newsletters etc.)
Ensure distribution of all company or community-issued notices (i.e. bad weather, emergency etc.)
Consistently implement policies of the community

Commercial Space

Oversee commercial tenants and manage vendor relationships

Maintenance

Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours
Assure quality and quantity of market ready apartments
Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
Ensure that all service requests are recorded and communicated appropriately to maintenance

Miscellaneous

Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
Ensures that the property departments are well organized
Understands their legal standings in all situations
Ensures that all information requests and documents are dealt with immediately
Any other duty as assigned by a Director or Executive Committee member
Meet tight deadlines
Managing changeover seasons in May and September
Adapt to new ideas and emerging situations
Ability to deal with high stress situations
Creative problem solving
Manage the balance between customer service and student discipline
Any duties as assigned

Health & Safety

Outline all Personal Protective Equipment (PPE) required for all tasks taking place at the property
Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition, and ensure usage is recorded
Conduct observer reports to ensure online training is completed by subordinates in a timely manner, and verify in-person records are documented and retained
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers

Essential Functions With Client Institution

Ensuring Client Institution has all necessary information in a timely fashion
Interacting with Institutional departments for services provided to the property
Maintaining a professional business relationship with primary Institutional contact

Performance Measurements

Performance Will Be Primarily Measured On The Following Factors

Performance Objectives
Initiative
Inter-Personal Skills
Leadership
Business & Financial Acumen
Communications
Self Development and Appraisal
Health & Safety

Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities: Must possess superior verbal and written communication skills

Must possess superior budgetary and decision making ability

Must possess excellent employee management skills

Must be able to handle multiple projects at once

Must be able to provide leadership to staff

Experience Required: Minimum of 5 years industry experience or equivalent management experience

Working Conditions

Hours per Week: Scheduled 44 hours per week (may need to work more as required)

Indoor/Outdoor: Indoor

Level of Interruption: High level of interruption

Stress Level: Moderate overall stress level (peak stress levels in May and September)

Travel Outside of Location: Minimal (at least 4 annual corporate meetings outside of property)

Artificial Intelligence (AI) Usage: As part of our recruitment process, AI tools may be used to assist with the screening and/or assessment of applications. Any AI-assisted screening is intended to support, and not replace, human review and decision-making.

Apply About employer

More about this job

Responsibilities

Oversee all aspects of the student community, including finances, leasing and marketing, staff management, administration, resident retention, commercial tenants, maintenance, and property appearance. Maintain client institution relationships, ensure health and safety compliance, and deliver accurate reporting and timely service while managing seasonal changeovers.

Requirements

Requires a recognized college diploma or university degree, superior communication and budgetary decision-making skills, and the ability to lead employees and manage multiple projects. Candidates must have at least five years of industry experience or equivalent management experience.

Skills

Leadership
Verbal And Written Communication
Budgeting
Financial Management
Employee Management
Staff Development
Project Management
Organization And Prioritization
Sales And Leasing
Marketing
Resident Relations
Vendor Management
Problem Solving
Health And Safety Compliance
Change Management
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Student Housing
Operating Budget
Accounts Receivable
Accounts Payable
Month-End Reporting
Vendor Relations
Sales And Leasing
Marketing Strategies
Traffic Logs
Conversion Ratios
Yardi
Payroll
Human Resources
Employee Training And Development
Performance Evaluations
Resident Retention
Commercial Tenants
Maintenance Scheduling
Market-Ready Apartments
Health And Safety
Personal Protective Equipment
Hazard Identification
Chemical Safety
Client Institution Relations
Changeover Management

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