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Added 5 mins ago
E
Care & Support Representative (Temporary Contract)
Engaged
Remote, Canada
- $18 to $23 CAD / hour
- Full-time
- Remote
Escalate crisis situations in a prompt and caring manner to the Care & Support Lead, Local Relationship Manager, Regional Director, and/or third-party mental health services
Added 1 hour ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
As an Associate Director / Director in the team, you will have the opportunity to work and lead on a diverse range of engagements across all sectors, with plenty of responsibility for…
Added 3 hours ago
CA
Aircraft Maintenance Engineer
Coywolf Aviation Limited
Brampton, ON
- Full-time
…sales and acquisitions: a full spectrum of private aviation services delivered with attentive, high-touch care. Every client is treated as a member of the Coywolf family, never as a booking…
Added 3 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Calgary, AB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 3 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Winnipeg, MB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 3 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Regina, SK
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 3 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 3 hours ago
OT
Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
Collaborate with sales, services, partners, designers, and cloud ops to ensure feedback into the roadmap to drive client / stakeholder satisfaction.
Added 4 hours ago
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Canada
Build trusted relationships with client stakeholders, serving as an escalation point throughout delivery while identifying opportunities to expand existing client partnerships and services.
Added 4 hours ago
SH
Supervisor - Health Information Services
Shared Health-Soins Communs
Brandon, MB
- Full-time
The Supervisor Health Information Services shall be accountable to the Director/Regional Manager/Manager Health Information Services and is responsible for the development, coordination,…
Added 4 hours ago
C
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Toronto, ON
- Full-time
Build trusted relationships with client stakeholders, serving as an escalation point throughout delivery while identifying opportunities to expand existing client partnerships and services.
Added 4 hours ago
Supervisor - Health Information Services
Winnipeg Regional Health Authority
Brandon, MB
The Supervisor Health Information Services shall be accountable to the Director/Regional Manager/Manager Health Information Services and is responsible for the development, coordination,…
Added 5 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Kamloops, BC
- Full-time
…Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 5 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
CL
Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
CL
Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
CL
Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 5 hours ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
…ELYSIS), situé à Arvida. Présentement, ELYSIS supporte son premier client pour les phases de préparation aux démarrages de cuves et à leur…
Added 5 hours ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Product Taxation serves as a trusted advisor to senior leadership, influencing decision-making through deep technical expertise, sound judgment, and a strong understanding of…
Added 5 hours ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 6 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Saskatoon, SK
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 6 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
AB · Edmonton, AB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 6 hours ago
RH
Director of Operations
RNS Health Care Services Inc.
Aurora, ON
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…

Campus Living Centres

General Manager - Off Campus

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: Experience Required: Minimum of 5 years industry experience or equivalent management experience
Working hours: 44 hours per week
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary And Job Magnitude

The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with company and property objectives, as well as liaise with senior managers of stakeholders.

Essential Functions And Basic Duties

Finance

Prepare and be accountable for the annual building operating budget
Execute the budget which includes approving, maintaining and controlling all operational revenues and expenses
Ensure that all collection and control procedures are followed relating to accounts receivable
Ensuring all Month End reporting is accurate prior to submission to Finance Office
Provide constant vendor/contactor communications concerning scheduling, billing, vendor relations and certificates of insurance
Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds
Ensure monthly and other requested reporting is completed accurately and on time

Sales & Marketing

Ensure property is rented to fullest capacity
Utilize marketing strategies to secure prospective residents
Confirm that leasing staff techniques are effective in closing sales
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal Information, marketing data etc. to be able to give up-to-date and proper information when requested
Represent the company in a professional manner at all times

Human Resources

Direct and supervise, maintaining strong communication with all staff members and internal departments at the property
Ensure legislated policies are followed, including Health & Safety
Coordinate maintenance schedule and assignments with Maintenance Services Supervisor
Ensure that all payroll policies are followed
Play an active role in the training and development of employees
Develop a team atmosphere within the organization
Establish staffing requirements
Prepare regular performance evaluations of all staff
Ensure that any employee conflicts are dealt with properly and immediately
Minimizes turnover and encourages employees via positive reinforcement
Ensure scheduling is reflective of the property’s operation

Administrative

Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
Confirm all leases and corresponding paperwork are completed and input to Yardi accurately and on a timely basis
Organizing the office to ensure all resident files and information are easily found and well maintained
Implement policy changes as they are released corporately
Ensure all administrative paperwork is accurate, complete and submitted in a timely manner

Resident Retention

Deal with student concerns and requests on a timely basis to ensure resident satisfaction with management
Develop and/or implement resident retention programs (i.e. resident functions, promotions, newsletters etc.)
Ensure distribution of all company or community-issued notices (i.e. bad weather, emergency etc.)
Consistently implement policies of the community

Commercial Space

Oversee commercial tenants and manage vendor relationships

Maintenance

Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours
Assure quality and quantity of market ready apartments
Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
Ensure that all service requests are recorded and communicated appropriately to maintenance

Miscellaneous

Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
Ensures that the property departments are well organized
Understands their legal standings in all situations
Ensures that all information requests and documents are dealt with immediately
Any other duty as assigned by a Director or Executive Committee member
Meet tight deadlines
Managing changeover seasons in May and September
Adapt to new ideas and emerging situations
Ability to deal with high stress situations
Creative problem solving
Manage the balance between customer service and student discipline
Any duties as assigned

Health & Safety

Outline all Personal Protective Equipment (PPE) required for all tasks taking place at the property
Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition, and ensure usage is recorded
Conduct observer reports to ensure online training is completed by subordinates in a timely manner, and verify in-person records are documented and retained
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers

Essential Functions With Client Institution

Ensuring Client Institution has all necessary information in a timely fashion
Interacting with Institutional departments for services provided to the property
Maintaining a professional business relationship with primary Institutional contact

Performance Measurements

Performance Will Be Primarily Measured On The Following Factors

Performance Objectives
Initiative
Inter-Personal Skills
Leadership
Business & Financial Acumen
Communications
Self Development and Appraisal
Health & Safety

Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities: Must possess superior verbal and written communication skills

Must possess superior budgetary and decision making ability

Must possess excellent employee management skills

Must be able to handle multiple projects at once

Must be able to provide leadership to staff

Experience Required: Minimum of 5 years industry experience or equivalent management experience

Working Conditions

Hours per Week: Scheduled 44 hours per week (may need to work more as required)

Indoor/Outdoor: Indoor

Level of Interruption: High level of interruption

Stress Level: Moderate overall stress level (peak stress levels in May and September)

Travel Outside of Location: Minimal (at least 4 annual corporate meetings outside of property)

Artificial Intelligence (AI) Usage: As part of our recruitment process, AI tools may be used to assist with the screening and/or assessment of applications. Any AI-assisted screening is intended to support, and not replace, human review and decision-making.

Apply About employer

More about this job

Responsibilities

Oversee all aspects of the student community, including finances, leasing and marketing, staff management, administration, resident retention, commercial tenants, maintenance, and property appearance. Maintain client institution relationships, ensure health and safety compliance, and deliver accurate reporting and timely service while managing seasonal changeovers.

Requirements

Requires a recognized college diploma or university degree, superior communication and budgetary decision-making skills, and the ability to lead employees and manage multiple projects. Candidates must have at least five years of industry experience or equivalent management experience.

Skills

Leadership
Verbal And Written Communication
Budgeting
Financial Management
Employee Management
Staff Development
Project Management
Organization And Prioritization
Sales And Leasing
Marketing
Resident Relations
Vendor Management
Problem Solving
Health And Safety Compliance
Change Management
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Student Housing
Operating Budget
Accounts Receivable
Accounts Payable
Month-End Reporting
Vendor Relations
Sales And Leasing
Marketing Strategies
Traffic Logs
Conversion Ratios
Yardi
Payroll
Human Resources
Employee Training And Development
Performance Evaluations
Resident Retention
Commercial Tenants
Maintenance Scheduling
Market-Ready Apartments
Health And Safety
Personal Protective Equipment
Hazard Identification
Chemical Safety
Client Institution Relations
Changeover Management

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