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Added 7 hours ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 10 hours ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
Added 13 hours ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 15 hours ago
SS
Full Time Corporate Security Receptionist - Markham
Securiguard Services Ltd.
Markham, ON
- Full-time
Front Desk Duties such as report documentation & administration
Added 18 hours ago
ES
Spa Coordinator
Elite Spa Group
St. Catharines, ON
- Full-time
…position is responsible for welcoming guests, managing the front desk, and ensuring a smooth flow of appointments and spa services throughout the day. Daily tasks include scheduling and…
Added 19 hours ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Train and coach front desk and part-time staff on hospitality standards and enrollment techniques.
Added 1 day ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
Added 1 day ago
CL
General Manager - Off Campus
Campus Living Centres
Ottawa, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 1 day ago
LH
Care Coordinator
Lifemark Health Group
Halifax, NS
- Part-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 1 day ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
Added 1 day ago
OF
Directrice adjointe / Directeur adjoint
Orangetheory Fitness
Saint-Eustache, QC
- Full-time
…management and daily operations of the studio. This role oversees staff scheduling, team coordination, and performance, ensuring that coaches and front-desk team members deliver consistent,…
Added 1 day ago
SV
Patient Experience Coordinator
Skin Vitality Medical Clinic
Hamilton, ON
- $22 to $25 CAD / hour
- Full-time
Oversee daily front desk operations, including scheduling, patient check-in and check-out, payments, and inquiries.
Added 2 days ago
VA
Veterinary Reception, Animal Care Attendant, Secord Animal Hospital
VCA Animal Hospitals
Toronto, ON
- Full-time
Experience working at the front desk or as a veterinary assistant in animal hospitals.
Added 2 days ago
LH
Care Coordinator
Lifemark Health Group
Toronto, ON · Greater Toronto Area, Canada
- $17.6 to $24.54 CAD / hour
- Part-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 2 days ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
Added 2 days ago
DD
Manager
Devon Dental Associates
Devon, AB
- Full-time
…encourages collaboration among clinical and administrative staff to maintain an efficient and supportive…
Added 2 days ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time
Answer a high volume of phone calls, providing accurate and helpful information or redirecting inquiries to the appropriate staff.
Added 2 days ago
DH
Director of Operations
Delta Hotels and Resorts®
Whistler, BC
- Full-time
…or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional…
Added 2 days ago
FS
Night Manager
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
At Four Seasons Resort and Residences Whistler, we are seeking a Night Manager to lead the overnight Front Office operation and ensure a seamless guest experience throughout the night.
Added 2 days ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
The Director will combine the instincts of an outstanding front-of-house host with the operating discipline of an experienced executive. This is an active, member-facing role - not one…
Added 2 days ago
HS
Receptionist
Henry Schein Canada
Niagara-on-the-Lake, ON
- Full-time
Your favourite words are: front desk, customer service, administrative support, appointment scheduling, answering and directing calls, greeting visitors, email correspondence, and office…
Added 2 days ago
KB
Customer Service Associate
Kent Building Supplies
Gander, NL
- Part-time
Answering front desk phone and directing calls
Added 2 days ago
FR
Part-Time Concierge
FirstService Residential Canada
AB · Edmonton, AB
- Part-time
Manages and screens messages to building email and desk phone;
Added 2 days ago
OD
Admin Assistant / Front Desk Coordinator (Full-Time)
Open Door Media CA
Kingston, ON
- $22 to $23 CAD / hour
- Full-time
As the first point of contact for many of our customers, the Front Desk Coordinator plays a critical role in ensuring every client has a professional, helpful, and positive experience with…
Added 2 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.

Campus Living Centres

General Manager - Off Campus

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Experience: Experience Required: Minimum of 5 years industry experience or equivalent management experience
Working hours: 44 hours per week
Posting language: English
Posted: Oct 13, 2026

Original job description

Position Summary And Job Magnitude

The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with company and property objectives, as well as liaise with senior managers of stakeholders.

Essential Functions And Basic Duties

Finance

Prepare and be accountable for the annual building operating budget
Execute the budget which includes approving, maintaining and controlling all operational revenues and expenses
Ensure that all collection and control procedures are followed relating to accounts receivable
Ensuring all Month End reporting is accurate prior to submission to Finance Office
Provide constant vendor/contactor communications concerning scheduling, billing, vendor relations and certificates of insurance
Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds
Ensure monthly and other requested reporting is completed accurately and on time

Sales & Marketing

Ensure property is rented to fullest capacity
Utilize marketing strategies to secure prospective residents
Confirm that leasing staff techniques are effective in closing sales
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal Information, marketing data etc. to be able to give up-to-date and proper information when requested
Represent the company in a professional manner at all times

Human Resources

Direct and supervise, maintaining strong communication with all staff members and internal departments at the property
Ensure legislated policies are followed, including Health & Safety
Coordinate maintenance schedule and assignments with Maintenance Services Supervisor
Ensure that all payroll policies are followed
Play an active role in the training and development of employees
Develop a team atmosphere within the organization
Establish staffing requirements
Prepare regular performance evaluations of all staff
Ensure that any employee conflicts are dealt with properly and immediately
Minimizes turnover and encourages employees via positive reinforcement
Ensure scheduling is reflective of the property’s operation

Administrative

Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
Confirm all leases and corresponding paperwork are completed and input to Yardi accurately and on a timely basis
Organizing the office to ensure all resident files and information are easily found and well maintained
Implement policy changes as they are released corporately
Ensure all administrative paperwork is accurate, complete and submitted in a timely manner

Resident Retention

Deal with student concerns and requests on a timely basis to ensure resident satisfaction with management
Develop and/or implement resident retention programs (i.e. resident functions, promotions, newsletters etc.)
Ensure distribution of all company or community-issued notices (i.e. bad weather, emergency etc.)
Consistently implement policies of the community

Commercial Space

Oversee commercial tenants and manage vendor relationships

Maintenance

Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours
Assure quality and quantity of market ready apartments
Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
Ensure that all service requests are recorded and communicated appropriately to maintenance

Miscellaneous

Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
Ensures that the property departments are well organized
Understands their legal standings in all situations
Ensures that all information requests and documents are dealt with immediately
Any other duty as assigned by a Director or Executive Committee member
Meet tight deadlines
Managing changeover seasons in May and September
Adapt to new ideas and emerging situations
Ability to deal with high stress situations
Creative problem solving
Manage the balance between customer service and student discipline
Any duties as assigned

Health & Safety

Outline all Personal Protective Equipment (PPE) required for all tasks taking place at the property
Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition, and ensure usage is recorded
Conduct observer reports to ensure online training is completed by subordinates in a timely manner, and verify in-person records are documented and retained
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers

Essential Functions With Client Institution

Ensuring Client Institution has all necessary information in a timely fashion
Interacting with Institutional departments for services provided to the property
Maintaining a professional business relationship with primary Institutional contact

Performance Measurements

Performance Will Be Primarily Measured On The Following Factors

Performance Objectives
Initiative
Inter-Personal Skills
Leadership
Business & Financial Acumen
Communications
Self Development and Appraisal
Health & Safety

Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities: Must possess superior verbal and written communication skills

Must possess superior budgetary and decision making ability

Must possess excellent employee management skills

Must be able to handle multiple projects at once

Must be able to provide leadership to staff

Experience Required: Minimum of 5 years industry experience or equivalent management experience

Working Conditions

Hours per Week: Scheduled 44 hours per week (may need to work more as required)

Indoor/Outdoor: Indoor

Level of Interruption: High level of interruption

Stress Level: Moderate overall stress level (peak stress levels in May and September)

Travel Outside of Location: Minimal (at least 4 annual corporate meetings outside of property)

Artificial Intelligence (AI) Usage: As part of our recruitment process, AI tools may be used to assist with the screening and/or assessment of applications. Any AI-assisted screening is intended to support, and not replace, human review and decision-making.

Apply About employer

More about this job

Responsibilities

Oversee all property operations, including finance, leasing and marketing, human resources, administration, resident relations, commercial tenants, maintenance, and health and safety. Lead staff and vendors, maintain the property and resident experience, ensure accurate reporting and compliance, and coordinate with the client institution.

Requirements

Requires a recognized college diploma or university degree, strong communication and budgetary skills, sound decision-making, employee-management ability, and the capacity to lead staff and manage multiple projects. Candidates must have at least five years of industry experience or equivalent management experience.

Skills

Leadership
Budget Management
Financial Acumen
Employee Management
Staff Development
Communication
Project Management
Organization
Decision-Making
Sales and Marketing
Resident Relations
Vendor Management
Conflict Resolution
Health and Safety Compliance
Problem-Solving
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Student Housing
Operating Budget
Accounts Receivable
Accounts Payable
Month-End Reporting
Vendor Relations
Leasing
Sales and Marketing
Traffic Logs
Conversion Ratios
Human Resources
Payroll
Employee Training
Performance Evaluations
Yardi
Lease Administration
Resident Retention
Commercial Tenants
Maintenance
Market-Ready Apartments
Health and Safety
Personal Protective Equipment
Hazard Identification
Chemical Safety
Client Institution Relations
Change Management

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