Housing Coordinator - CLC
- Merritt, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Experience Required: 1-2 years industry experience required
- Posting language
- English
- Posted
Original job description
- Position Summary and Job Magnitude
- Essential Functions and Basic Duties
- Demonstrates a high degree of customer service
- Generates and ensures accurate occupancy and application reports for weekly submission
- Maintains historical data of all reports (applications, student occupancy numbers, etc) for accurate projection of student numbers
- Responsible for new and returning student application processing
- Documents and keeps accurate records of all student files and paperwork (Student Resident Agreement, Special Consideration Forms, roommate requests, etc)
- Facilitate the check in/out of residents and all roommate and room assignments
- Updates and maintains access control database and prints residence access cards
- Works in conjunction with the Residence Life Coordinators to facilitate room changes and roommate conflicts
- Manages room inventory and student room moves for maximum occupancy
- Coordinates vacant room cleaning with Housekeeping Supervisor
- Develops, facilitates and trains staff on the room inspection process
- Ensures room inspections are completed in a timely manner and all damages/deficiencies are reported and charged to the appropriate accounts
- Assist in maintaining the standards, policies and procedures of the maintenance requests and bed bug procedures
- Works in conjunction with the Administration Manager to provide communication to students regarding financial accounts and collection of residence fee payments and deposits
- Responsible for showcasing the residence building to prospective students, parents and the College community
- Communicates with key College departments (International department, Student Recruitment, etc.) to ensure all housing needs are met
- Any other duties as assigned
- Qualifications
Skills/Abilities
- Must possess superior customer service skills
- Must possess superior verbal and written communication skills
- Must be detailed orientated and possess excellent organizational skills
- Have the ability to work well under pressure
More about this job
Responsibilities
Administer student housing operations, including applications, occupancy reporting, resident records, check-in and check-out, room assignments, access cards, and room inventory. Coordinate inspections, cleaning, maintenance procedures, fee communications, and housing needs with students, staff, and College departments.
Requirements
A university degree or college diploma is preferred, along with 1–2 years of industry experience. Candidates should have strong customer service and communication skills, excellent organization and attention to detail, and the ability to work well under pressure.
Skills
- Customer Service
- Verbal Communication
- Written Communication
- Organization
- Attention to Detail
- Application Processing
- Occupancy Reporting
- Recordkeeping
- Room Assignments
- Conflict Resolution
- Access Control
- Room Inspections
- Staff Training
- Inventory Management
- Coordination
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Education
- Customer Service & Support
- Hospitality
Keywords
- Student Housing
- Residence Operations
- Occupancy Reports
- Application Processing
- Student Records
- Student Resident Agreement
- Room Assignments
- Roommate Requests
- Check-In
- Check-Out
- Access Control Database
- Residence Access Cards
- Room Changes
- Room Inventory
- Room Inspections
- Damage Reporting
- Maintenance Requests
- Bed Bug Procedures
- Housekeeping Coordination
- Residence Fee Payments
- Deposits
- Student Recruitment
- International Department
- Customer Service