Housing Coordinator - CLC
- Merritt, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- Experience Required: 1-2 years industry experience required
- Posting language
- English
- Posted
Original job description
- Position Summary and Job Magnitude
- Essential Functions and Basic Duties
- Demonstrates a high degree of customer service
- Generates and ensures accurate occupancy and application reports for weekly submission
- Maintains historical data of all reports (applications, student occupancy numbers, etc) for accurate projection of student numbers
- Responsible for new and returning student application processing
- Documents and keeps accurate records of all student files and paperwork (Student Resident Agreement, Special Consideration Forms, roommate requests, etc)
- Facilitate the check in/out of residents and all roommate and room assignments
- Updates and maintains access control database and prints residence access cards
- Works in conjunction with the Residence Life Coordinators to facilitate room changes and roommate conflicts
- Manages room inventory and student room moves for maximum occupancy
- Coordinates vacant room cleaning with Housekeeping Supervisor
- Develops, facilitates and trains staff on the room inspection process
- Ensures room inspections are completed in a timely manner and all damages/deficiencies are reported and charged to the appropriate accounts
- Assist in maintaining the standards, policies and procedures of the maintenance requests and bed bug procedures
- Works in conjunction with the Administration Manager to provide communication to students regarding financial accounts and collection of residence fee payments and deposits
- Responsible for showcasing the residence building to prospective students, parents and the College community
- Communicates with key College departments (International department, Student Recruitment, etc.) to ensure all housing needs are met
- Any other duties as assigned
- Qualifications
Skills/Abilities
- Must possess superior customer service skills
- Must possess superior verbal and written communication skills
- Must be detailed orientated and possess excellent organizational skills
- Have the ability to work well under pressure
More about this job
Responsibilities
Administer student housing operations, including applications, occupancy reporting, resident records, check-ins and check-outs, room assignments, access cards, room changes, and inventory. Coordinate inspections, cleaning, maintenance procedures, fee communications, and housing-related support with students, staff, and College departments.
Requirements
One to two years of industry experience is required, and a university degree or college diploma is preferred. Candidates should have strong customer service and communication skills, excellent attention to detail and organizational abilities, and the capacity to work well under pressure.
Skills
- Customer Service
- Verbal Communication
- Written Communication
- Attention to Detail
- Organization
- Occupancy Reporting
- Application Processing
- Recordkeeping
- Room Assignments
- Access Control
- Conflict Resolution
- Room Inventory Management
- Staff Training
- Room Inspections
- Maintenance Coordination
- Payment Collection
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Education
- Customer Service & Support
- Management & Leadership
Keywords
- Student Housing
- Higher Education
- Residence Operations
- Occupancy Reports
- Housing Applications
- Student Records
- Student Resident Agreements
- Roommate Requests
- Check-In
- Check-Out
- Room Assignments
- Access Control Database
- Residence Access Cards
- Room Changes
- Roommate Conflicts
- Room Inventory
- Room Moves
- Room Cleaning
- Room Inspections
- Damage Reporting
- Maintenance Requests
- Bed Bug Procedures
- Residence Fees
- Payment Deposits
- Prospective Student Tours
- Student Recruitment
- International Students