Housing & leasing Coordinator
- Hamilton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Experience Required: Minimum of 2 years industry experience or equivalent administrative experience.
- Posting language
- English
- Posted
Original job description
- Position Summary and Job Magnitude
- Essential Functions and Basic Duties
- Maintain and control operational revenues and expenses
- Ensure that all collection and control procedures are followed relating to accounts receivable
- Ensure monthly and other requested reporting is completed accurately and on time
- Oversee Sales & Marketing initiatives as it relates to lease agreements and tenants
- Assess and develop target markets
- Provide direction for direct marketing initiatives for maximizing tenant occupancy
- Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
- Creation and implementation of internal sales promotions for maximizing tenant occupancy
- Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.
- Ensure legislated policies are followed, including Health & Safety
- Maintain a detailed “Log” to communicate to others
- Ensure that a Complaint Log is utilized to properly document complaints and responses
- Organizing the office to ensure all files and information are easily found
- Coordinate policy changes as they are released corporately.
- Ensures that that the safety, well being, and concerns of all tenants are being met in a respectful and efficient manner
- Ensures that all required tenant documentation is received
- Inspect the properties regularly to determine required repairs, maintenance and capital improvements
- Monitor maintenance costs and compliance on contracts
- Approval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times.
- Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
- Ensures that the property departments are well organized
- Understands their legal standings in all situations
- Ensures that all information requests and documents are dealt with immediately
- Any other duty as assigned by a Supervisor, Director or Executive Committee member
- Meet tight deadlines
- Adapt to new ideas and emerging situations
- Ability to deal with high stress situations
- Creative problem solving
- Strong understanding of the residential and condominium markets
- Strong foundation in leasing & lease negotiations
- Knowledgeable on the Residential Tenancy Act (RTA)
- Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
- Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition and ensure usage is recorded
- Ensure all trainings required for each task are identified, documented, and readily available
- Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
- Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers.
- Qualifications
Skills/Abilities
- Must possess verbal and written communication skills
- Must possess decision making ability
- Must be able to handle multiple projects at once
- Must be able to provide leadership to staff
Artificial Intelligence (AI) Usage: As part of our recruitment process, AI tools may be used to assist with the screening and/or assessment of applications. Any AI-assisted screening is intended to support, and not replace, human review and decision-making.
More about this job
Responsibilities
Oversee off-campus property operations, including tenant relations, leasing, office administration, finances, staff supervision, maintenance, and property appearance. Manage occupancy and marketing initiatives, ensure tenant documentation and complaints are handled appropriately, and maintain compliance with applicable policies and safety requirements.
Requirements
Requires a recognized college diploma or university degree, strong verbal and written communication, decision-making and leadership abilities, and the capacity to manage multiple projects. Applicants must have at least two years of industry experience or equivalent administrative experience, with knowledge of residential and condominium markets, leasing, lease negotiations, and the Residential Tenancy Act.
Skills
- Tenant Relations
- Lease Administration
- Lease Negotiation
- Property Operations
- Financial Management
- Sales and Marketing
- Staff Leadership
- Communication
- Project Organization
- Decision-Making
- Residential Tenancy Act Knowledge
- Health and Safety Compliance
- Maintenance Coordination
- Complaint Resolution
- Occupancy Management
- Problem-Solving
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Administrative
- Customer Service & Support
- Sales
- Finance & Accounting
Keywords
- Off-Campus Housing
- Property Operations
- Tenant Relations
- Lease Agreements
- Lease Negotiations
- Accounts Receivable
- Revenue and Expense Control
- Sales and Marketing
- Occupancy Management
- Target Markets
- Staff Supervision
- Health and Safety
- Office Administration
- Complaint Log
- Tenant Documentation
- Property Maintenance
- Capital Improvements
- Vendor Contracts
- Residential Tenancy Act
- WHMIS 2015
- Safety Data Sheets
- Personal Protective Equipment
- Hazard Identification
- Residential Market
- Condominium Market