Residence Life Manager
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- Position Summary and Job Magnitude
- Essential Functions and Basic Duties
- Coordinate the opening and closing of the residence(s) during appropriate times (e.g., move-in, move-out, winter break, etc.).
- Oversee occupancy management of residence(s).
- Monitor departmental spending and manage budget.
- Manage the residence(s) admissions and assignments process.
- Support the regular operational functions of the Residence Management Team, including facilities, front desk, and conference services.
- Responsible for the overall functioning of the Residence Life department.
Departmental Responsibilities
- Act as primary liaison between Residence Life and the other residence departments.
- Responsible for the overall Residence Life portfolio, which includes but is not limited to, programming, student satisfaction, and judicial affairs.
- Liaise and create partnerships with various campus departments to enhance the student experience.
- Support the student recruitment process.
- Maintain regular communication with the Property Support Residence Life Team (Director/Associate Director, Residence Life & The Student Experience).
- Serve as part of the departmental rotation of on-call managers.
- Be familiar with and follow the Campus Living Centres policies and procedures.
- Perform mediations and interventions as needed.
- Coordinate with outside agencies in response to crises.
- Manage the residence judicial affairs system. This includes, but is not limited to, training RLCs in judicial affairs, management of the incident report database, or assigning cases to RLCs.
- Training and supervising of professional RLCs.
- Remain up-to-date on current research and trends in higher education.
- Recruit, hire, train, evaluate, and mentor a team of Residence Life Coordinator(s) and/or Community Advisor(s).
- Create and deliver training sessions for the Residence Life Staff. These trainings include, but are not limited to, the Residence Life Staff Training Conference and property training.
- Oversee and ensure students receive quality programming and education.
Other Duties
- Develop and maintain internal and external relationships. This includes but is not limited to institutional committees/offices, Campus Living Centres properties/Property Support Team, OACUHO, ACUHO-I, CACUSS, etc.
- Other duties as assigned.
- Outline all Personal Protective Equipment (PPE) required for all tasks taking place at the property
- Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition, and ensure usage is recorded
- Conduct observer reports to ensure online training is completed by subordinates in a timely manner, and verify in-person records are documented and retained
- Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers
- Qualifications
Skills
Skills/Abilities:
- A strong understanding of all aspects of residence operations and student affairs administration;
- Proven leadership and management abilities including a capacity to train and supervise new and young professionals;
- Extensive experience managing judicial processes;
- Experience developing and facilitating hiring and training processes;
- Highly developed oral and written communication skills;
- Ability to work in fast-paced environment and solve complex student, staff, and administrative problems;
- Demonstrated creativity, initiative and an ability to complete tasks;
- An ability to interact with all members of the institution community.
More about this job
Responsibilities
Oversee the residence life portfolio, including student programming, satisfaction, judicial affairs, residence operations, occupancy, admissions, and budget management. Recruit, train, supervise, and mentor residence life staff while managing crises, building campus partnerships, and ensuring health and safety requirements are met.
Requirements
Requires a recognized college diploma or university degree, with a related graduate degree preferred, and at least three years of professional Residence Life or Student Affairs experience. Candidates should have strong residence operations and student affairs knowledge, leadership and training abilities, judicial process experience, and excellent communication and problem-solving skills.
Skills
- Residence Operations
- Leadership
- Staff Supervision
- Recruitment and Hiring
- Training and Development
- Judicial Affairs
- Crisis Management
- Incident Management
- Budget Management
- Occupancy Management
- Admissions and Assignments
- Student Programming
- Mediation
- Communication
- Problem-Solving
Visa sponsorship
Not detected in the job text
Categories
- Education
- Management & Leadership
- Hospitality
- Security & Safety
Keywords
- Residence Life
- Student Affairs
- Residence Operations
- Student Development
- Residence Life Programming
- Occupancy Management
- Admissions and Assignments
- Budget Management
- Facilities
- Front Desk
- Conference Services
- Judicial Affairs
- Incident Reporting
- Crisis Response
- Mediation
- Staff Recruitment
- Staff Training
- Staff Supervision
- Student Satisfaction
- Campus Partnerships
- Higher Education
- Health and Safety
- Personal Protective Equipment
- Hazard Identification
- Chemical Safety
- OACUHO
- ACUHO-I
- CACUSS