Jobs in Canada

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Added 6 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 6 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 6 mins ago
Senior IT Support Analyst
TD
Toronto, ON
Full-time
Provide proactive, high-touch desk-side and remote support to traders, sales professionals, executives, research teams, and investment-banking users, prioritizing issues that may affect…
Added 6 mins ago
Workplace Ambassador
TD
Calgary, AB
Full-time
…every floor feel welcoming, engaging and human. This isn't a desk job; it's a moving, people-focused role that enhances the office experience. You'll spend your day in motion: keeping…
Added 21 mins ago
Operations Coordinator - Remote Camp
Dexterra
Edmonton, AB
Up to $25.75 CAD / hour
Full-time
Maintain daily/rotation schedules across departments; align labor to occupancy and service windows
Added 36 mins ago
Security Concierge
FirstService Residential Canada
Mississauga, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 1 hour ago
Associé(e) aux ventes - Saisonnier (temps plein)
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
Community Connections Coordinator (Casual, On-call)
First United Church Community Ministry Society
Vancouver, BC
Full-time
Directing visitors to the Community Services desk or other areas of the building, including but not limited to, the second and third floor services.
Added 1 hour ago
Keyholder (Part time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Sherwood Park, AB
Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 2 hours ago
Station Coordinator
Mount Royal University
Calgary, AB
Full-time
Pick up the station mail bi-weekly from Communications desk
Added 2 hours ago
Keyholder (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Sherwood Park, AB
Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 2 hours ago
Associé(e) aux ventes revêtement de sol et Peinture (temps partiel)
The Home Depot Canada
Quebec, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 hours ago
Dishwasher, Armani Caffè (FT)
Giorgio Armani
Vancouver, BC
Part-time
…work areas, supporting the elegant and efficient execution of service associated with the Giorgio Armani…
Added 3 hours ago
Help Desk Analyst
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Added 3 hours ago
Lumber Sales Pari Time - MILTON
The Home Depot Canada
Milton, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
Hardware Sales Part Time - MILTON
The Home Depot Canada
Milton, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
Associé(e) aux ventes - Plomberie et électricité (temps partiel)
The Home Depot Canada
Longueuil, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
Associé(e) - couvre plancher (Temps partiel)
The Home Depot Canada
Laval, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
Service Coordinator
Laura Canada
Winnipeg, MB
Provide exemplary customer service at cash desk.
Added 3 hours ago
Senior Business Analyst
Fraser Health
Surrey, BC
Full-time
Added 3 hours ago
Senior Business Analyst
Fraser Health
Surrey, BC
Full-time
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
Added 4 hours ago
Cashier Team Member (Front End Service) - Full Time
Whole Foods Market
Vancouver, BC
$18.5 to $25 USD / hour
Full-time
Provides support as a member of the Customer Service & E-Commerce team to include assisting customers during the check-out process, performing all cash register functions, bagging…
Added 4 hours ago
Account Executive
Resolve Restoration
Surrey, BC
Full-time
…Centrum Concierge and Security (concierge, security, front-desk, and building manager services), and MintClean Building Maintenance (janitorial, cleaning, and building maintenance…
Added 4 hours ago
IT and Cybersecurity Services Lead
Durham Community Health Centre
Oshawa, ON
Full-time
Work closely with end users to identify solutions that improve efficiency, service delivery, and user experience
Added 4 hours ago
Technology Service Delivery Lead
FTAI Aviation LLC
Montreal, QC
Full-time
The Technology Service Delivery Lead runs IT support for FTAI Aviation’s Montreal site. The role is split between hands-on work and oversight. You handle incidents, requests, endpoints, and…

Campus Living Centres

Residence Services Representative

Welland, ON, Canada

Job type: Full-time
Apply by: Oct 7, 2026
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

NOTE: This job requires the ability to work in a weekly rotation including days, evenings and nights.

Artificial Intelligence (AI) Usage: As part of our recruitment process, AI tools may be used to assist with the screening and/or assessment of applications. Any AI-assisted screening is intended to support, and not replace, human review and decision-making.

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More about this job

Responsibilities

Respond to student and guest inquiries and service requests, manage reservations and front desk operations, and provide professional customer service in person, by phone, and by email. Process payments and account settlements, maintain records and room status, monitor surveillance and key use, and communicate relevant information with residence staff and other departments.

Requirements

A high school diploma is required, with some college or university education preferred, and at least one year of industry or equivalent customer service experience. Candidates should have excellent verbal communication and customer service skills, a positive attitude, the ability to work independently and manage multiple tasks, and availability for rotating day, evening, and night shifts.

Skills

Customer Service
Verbal Communication
Active Listening
Email Communication
Financial Administration
Payment Processing
Account Management
Reservation Management
Check-In and Check-Out Procedures
Multitasking
Independent Work
Privacy and Confidentiality
Emergency Procedures
Front Desk Operations
Video Surveillance
Organization

Visa sponsorship

Not detected in the job text

Keywords

Financial Administration
Payment Processing
Invoice Processing
Account Review
Video Surveillance
Emergency Procedures
On-Call Staff Procedures
Reservations
Check-In
Check-Out
Account Settlement
Guest Key Cards
Building Keys
Room Status Updates
Housekeeping
Residence Life
Maintenance
Conference and Sales
Office Reports
Student Privacy
Guest Privacy
OHSA
WHMIS 2015
GHS System
Standard Operating Procedures
Front Desk Operations
Customer Service

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