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Added 8 hours ago
Production Attendant 1
University of Alberta Students' Union
Edmonton, AB
…Attendant 1 facilitates the production of print jobs and associated sales transactions, provides customer service, and assists in the overall operations of the Students’ Union’s retail…
Added 8 hours ago
HR
Event Sales Coordinator (3-Month Temp)
Hyatt Regency
Vancouver, BC
- Full-time
Support Event Sales Managers with contract negotiations, client inquiries and account servicing.
Added 8 hours ago
HS
Customer Care Associate I - FM
HD Supply
Toronto, ON · QC · AB
- Full-time
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
Added 9 hours ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
Support clients’ general day-to-day administrative and trade requests in a timely and confidential manner;
Added 9 hours ago
AC
Agent Jr De La Chaîne D'approvisionnement | Jr Supply Chain Agent
Aston Carter
Longueuil, QC
- Full-time
Added 9 hours ago
IF
Livreur de classe 5/ Class 5 Delivery Driver
Impact Fulfillment Services
Pointe-Claire, QC
- Full-time
Added 10 hours ago
MG
Administrative Assistant - The Pavilion Apts.
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
We are seeking an Administrative Assistant who can provide admin support to our management team and has the personality to positively interact with our applicants, residents, and…
Added 12 hours ago
MI
Client Executive - Trucking Insurance
Mango Insurance
AB · Greater Edmonton Metropolitan Area
- Full-time
The team is comprised of 3 individuals that support the portfolio. The role will be to function as the Client Executive on the totality of the book and support the team where needed.
Added 12 hours ago
G
Corporate / Commercial Solicitor (5-10 Years Call)
gpac
Calgary, AB
- $133,900 to $203,000 CAD / year
- Full-time
Strong administrative and operational support
Added 12 hours ago
LF
Brick Supervisor, Operations
Leons Furniture Limited
Fort St. John, BC
- Full-time
2 or more years of customer service or sales experience
Added 12 hours ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
The Warranty Advisor in Warranty Management (Service and After Sales) is responsible for the review and processing of dealer Warranty Claims, responding to dealer inquiries, escalations and…
Added 13 hours ago
B
Content and Events Coordinator
BCAA
Burnaby, BC · *Head Office
- Full-time
Support administrative activities including content approvals, production schedules, compliance requirements, sponsorships, and partner initiatives.
Added 14 hours ago
LR
digital marketing coordinator
Levilla Restaurant
Calgary, AB
- Full-time
Advise clients on advertising or sales promotion strategies
Added 14 hours ago
B
Community Residential Manager
Boardwalk
AB · Edmonton, AB
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 14 hours ago
DA
Lease Administration & Retention Assistant
Dueck Auto Group
Vancouver, BC
- Full-time
Support the Lease Department with day-to-day administrative requirements and special projects.
Added 14 hours ago
QD
Sales Representative (New Homes), StreetSide
Qualico Developments Canada Ltd.
Edmonton, AB
- Full-time
Reporting to the Sales and Marketing Manager, as the Sales Representative you will handle the direct sale of new homes. You will also provide sales expertise and ensure existing and…
Added 14 hours ago
R
Administrative Assistant- EN
RBC
Laval, QC
- Full-time
Support the VP in the day-to-day operations of the market by performing administrative tasks, including organizing and managing: correspondence, diary, reports and market desk. Tasks are…
Added 14 hours ago
SL
Full-Time Concierge- Automotive Dealership
Stampede Leasing Ltd
Calgary, AB
- Full-time
…inquiries to the appropriate departments, supporting daily administrative tasks, and ensuring a smooth and positive customer experience. This individual also maintains accurate records and…
Added 15 hours ago
RB
Administrative Assistant
Royal Bank of Canada
Laval, QC
- Full-time
Support the VP in the day-to-day operations of the market by performing administrative tasks, including organizing and managing: correspondence, diary, reports and market desk. Tasks are…
Added 15 hours ago
FC
Customer Rep-Station-1
FedEx Canada
Squamish, BC
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 15 hours ago
ED
Dental Laboratory Technician
Elements Dental Victoria
Victoria, BC
- Full-time
…using a mostly digital workflow, to dental office visits for support and account solicitation, to denture fabrication from start to finish, to communicating with dentists and oral health…
Added 15 hours ago
Retail Experience Lead
Fire & Flower Inc.
Westlock, AB
…consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and…
Added 15 hours ago
E
Technical Support Representative - Val D'Or Service
Epiroc
Val-d'Or, QC
- Full-time
The Technical Support Representative is to promote and support the market development of the respective business line products in Canada. The main purpose of this job will be to provide…
Added 15 hours ago
E
Service Administrator
Epiroc
Sudbury, ON · Lively, ON
- Full-time
…applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in…
Added 15 hours ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
Hamilton, ON
- Part-time
Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as…

Campus Living Centres

Residence Services Representative

Oakville, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Oct 23, 2026
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

Apply About employer

More about this job

Responsibilities

Respond to student and guest inquiries and service requests, manage front desk operations, and provide professional service in person, by phone, and by email. Process payments and account settlements, manage reservations and room status, maintain surveillance and key procedures, and communicate relevant information among residence staff.

Requirements

A high school diploma is required, while some college or university education is preferred. Candidates need excellent verbal communication and customer service skills, a positive attitude, the ability to work independently and handle multiple projects, and at least one year of industry or equivalent customer service experience.

Skills

Customer Service
Verbal Communication
Active Listening
Email Communication
Financial Administration
Payment Processing
Account Review
Reservation Management
Check-In and Check-Out Procedures
Multitasking
Independent Work
Privacy and Confidentiality
Emergency Procedures
Video Surveillance
Key Management
Interdepartmental Communication

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Operations
Customer Service
Student Services
Guest Services
Financial Administration
Payment Processing
Invoices
Account Review
Reservations
Check-In
Check-Out
Account Settlement
Room Status
Housekeeping
Video Surveillance
Emergency Procedures
On-Call Staff Procedures
Building Maintenance
Residence Life
Conference and Sales
Key Cards
Building Keys
Office Reports
Student and Guest Privacy
OHSA
WHMIS 2015
GHS
Standard Operating Procedures

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