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Added 2 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 mins ago
ET
Pump Operators – ECWS
Element Technical Services
Grande Prairie, AB
- Full-time
Added 2 mins ago
BW
line cook
Belleville's Watering Hole & Diner
Victoria, BC
- Full-time
Added 2 mins ago
IS
Project Manager
Idealogical Systems Inc
Markham, ON
- Full-time
You will typically manage concurrent client projects. You will track project financials, identify variances, and provide forecasts and recommendations to the Director of Operations.
Added 2 mins ago
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Beauty Advisor - Part Time
sephora.com
Red Deer, AB
- $17 to $20 CAD / hour
Maintain a beautiful space: Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.
Added 2 mins ago
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Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 2 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Sault Ste. Marie, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Windsor, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Vaughan, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 2 mins ago
SJ
Patient Flow & Access Clerk - Command Centre
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…efficient flow of patients and is a fundamental element of the operations of the hospital. The Patient Flow and Access Clerk works directly with the Patient Flow Manager and after-hours…
Added 18 mins ago
RR
Android & Robotics Software Developer
Remote Robotic
Ottawa, ON · Kanata, ON
- $40 to $55 CAD / hour
- Contract
…aircraft, robotic platforms, sensors, payloads, and remote operations technologies for mission-critical applications. Our solutions support customers across defence, public safety,…
Added 18 mins ago
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Unix Linux System Administrator
BuzzClan
SK · Saskatchewan, Canada
- Contract
Support Veritas NetBackup operations and related monitoring activities.
Added 18 mins ago
DO
Bilingual Client Support Worker
District of Nipissing Social Services Administration Board
Mattawa, ON
- Full-time
The Client Support Worker supports front-line operations by gathering applicant information, managing reception, switchboard, and cheque pick-up services, and assisting with Social Services…
Added 18 mins ago
AS
Vmware Consultant
Alquemy Search & Consulting
AB · Edmonton, AB
- Contract
Our utility client runs a capital program each year to implement application and infrastructure changes in support of the business. In relation to these initiatives and some operational…
Added 18 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 18 mins ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 18 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 18 mins ago
TS
Logistics Lead - Chef d'équipe logistique
TD SYNNEX
Mississauga, ON
- Full-time
…and employees while providing administrative and technical support. Utilizes Warehouse Management Systems (WMS), TD SYNNEX programs, and equipment to resolve workflow issues, identify root…
Added 18 mins ago
AC
Executive Assistant
Aston Carter
North Vancouver, BC
- Full-time
…also use AI and automation tools to streamline manual work, support leadership with calendar and meeting coordination, and help shape how the department operates. This is an ideal…
Added 18 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 18 mins ago
PF
Afternoon Warehouse Associate Replenisher
Performance Food Group
Milton, ON
- Full-time
Growth opportunities performing essential work to support North America’s food distribution system

Campus Living Centres

Residence Services Representative

Oakville, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: May 1, 2027
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

Apply About employer

More about this job

Responsibilities

Manage front desk operations, respond to student and guest inquiries, and handle reservations, check-ins, check-outs, payments, and account settlements. Maintain accurate room and financial records, protect privacy, monitor surveillance and keys, communicate with staff, and keep the desk and lobby organized.

Requirements

A high school diploma is required, with some college or university preferred, along with at least one year of industry or equivalent customer service experience. Candidates should have strong verbal communication and customer service skills, a positive attitude, and the ability to work independently and manage multiple tasks.

Skills

Customer Service
Verbal Communication
Active Listening
Financial Administration
Payment Processing
Account Management
Reservation Management
Check-In and Check-Out Procedures
Multitasking
Independent Work
Privacy and Confidentiality
Emergency Procedures
Video Surveillance
Key Management
Professionalism
Organization

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Operations
Customer Service
Student Services
Guest Services
Financial Administration
Payment Processing
Invoices
Account Review
Reservations
Check-In
Check-Out
Account Settlement
Room Status
Housekeeping
Video Surveillance
Emergency Procedures
On-Call Procedures
Building Maintenance
Residence Life
Conference and Sales
Key Cards
Building Keys
Office Reports
Student and Guest Privacy
OHSA
WHMIS 2015
GHS
Standard Operating Procedures

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