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Added 10 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Oakville, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 24 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
Added 24 mins ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
Provide service and sales support to Financial Consultants and Portfolio Managers, responding effectively to all inquiries from current and prospective clients concerning MD products and…
Added 24 mins ago
MP
Inside Sales Representative
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Receives all wire rod orders, trade and affiliate sales, has credit checked, analyses, reviews and obtains production approval, schedules for production, follows up on processing and…
Added 40 mins ago
N
Customer Experience Account Representative
Nutrien
Saskatoon, SK
- Full-time
…consistent responses while identifying opportunities to improve service…
Added 54 mins ago
GC
Financial Services Representative I, II, Senior
Global Credit Union
East Branch, NB
- Full-time
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested…
Added 54 mins ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Olympic International's Parts Division is seeking a motivated and customer-focused Outside Sales Representative to join our growing team. In this role, you will build and strengthen…
Added 54 mins ago
HH
HVAC Sales Representative
Hammer's Heating & Cooling
Pitt Meadows, BC
- $41,600 to $140,000 CAD / year
- Full-time
We are looking for an experienced HVAC Sales Representative/Comfort Advisor to help homeowners choose heating and cooling solutions that meet their needs, homes, and budgets. This is a…
Added 54 mins ago
T
Full Time Sales Representative | Northgate Mall
TELUS
Regina, SK
- Full-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 54 mins ago
KT
Front Counter Sales Representative
Kal Tire
Edmonton, AB
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 1 hour ago
N
Customer Experience Account Representative
Nutrien
Calgary, AB
- Full-time
…consistent responses while identifying opportunities to improve service…
Added 1 hour ago
CL
Residence Services Representative
Campus Living Centres
Oakville, ON
- Contract
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…
Added 1 hour ago
WP
Associate Customer Service- Contract
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason…
Added 1 hour ago
RE
Territory Sales Representative- Kubota
Robert's Equipment
Meaford, ON
- Full-time
…equipment solutions backed by real support - from our six full-service locations to our mobile technicians who meet customers where they…
Added 1 hour ago
B
Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Mississauga, ON
- Full-time
A minimum of 4 years specialty sales experience. Ophthalmology experience is a strong asset.
Added 1 hour ago
AT
Inside Sales Representative
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview: The Inside Sales Representative supports business growth within our transportation and logistics team by maintaining customer relationships and identifying new sales…
Added 1 hour ago
AT
Inside Sales Representative
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Inside Sales Representative supports business growth within our transportation and logistics team by maintaining customer relationships and identifying new sales…
Added 1 hour ago
SS
HVAC Parts Outside Sales Representative
Sprung Studios - UX-UI Design
Vancouver, BC
- Full-time
Olympic International's Parts Division is seeking a motivated and customer-focused Outside Sales Representative to join our growing team. In this role, you will build and strengthen…
Added 1 hour ago
C3
Systems Engineer, Sr
Company 3
Toronto, ON
- $42 to $61.54 CAD / hour
- Full-time
…through delivery. Evaluate technology vendors, products, and service providers against architectural and production requirements. Provide management with comparative analyses, risk…
Added 1 hour ago
DG
Sales Representative
Dilawri Group of Companies
Calgary, AB
- Full-time
We are looking for Sales Representatives to join our team at MINI Calgary. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our…
Added 1 hour ago
TH
Associé(ée) à la mise en marché (temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Address customer questions and help troubleshoot implementation or service issues, escalating to the appropriate sales, collection, operations or management teams when required
Added 1 hour ago
B
Bilingual Customer Service Representative
BD
Mississauga, ON · Oakville, ON · CAN ON - Oakville
- $60,000 to $110,000 CAD / year
- Full-time
As the Bilingual Customer Service Representative (CSR), you will act as the primary point of contact for both internal and external customers and will manage the process of high-volume…
Added 1 hour ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Vaughan, ON
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
BB
Seasonal Retail Associate
Best Buy Canada
Vancouver, BC
- Part-time
Paid training to build valuable customer service and sales skills

Campus Living Centres

Residence Services Representative

Oakville, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: May 1, 2027
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

Apply About employer

More about this job

Responsibilities

Manage front desk operations, respond to student and guest inquiries, and handle reservations, check-ins, check-outs, payments, and account settlements. Maintain accurate room and financial records, protect privacy, monitor surveillance and keys, communicate with staff, and keep the desk and lobby organized.

Requirements

A high school diploma is required, with some college or university preferred, along with at least one year of industry or equivalent customer service experience. Candidates should have strong verbal communication and customer service skills, a positive attitude, and the ability to work independently and manage multiple tasks.

Skills

Customer Service
Verbal Communication
Active Listening
Financial Administration
Payment Processing
Account Management
Reservation Management
Check-In and Check-Out Procedures
Multitasking
Independent Work
Privacy and Confidentiality
Emergency Procedures
Video Surveillance
Key Management
Professionalism
Organization

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Operations
Customer Service
Student Services
Guest Services
Financial Administration
Payment Processing
Invoices
Account Review
Reservations
Check-In
Check-Out
Account Settlement
Room Status
Housekeeping
Video Surveillance
Emergency Procedures
On-Call Procedures
Building Maintenance
Residence Life
Conference and Sales
Key Cards
Building Keys
Office Reports
Student and Guest Privacy
OHSA
WHMIS 2015
GHS
Standard Operating Procedures

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