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Added 4 mins ago
BW
Ambulance Readiness Technician (Kamloops) CAS
BC Women's Hospital and Health Centre
Kamloops, BC
- Full-time
Added 4 mins ago
FS
After-hours Addictions Response Youth Worker
Family Services of Greater Vancouver
Vancouver, BC
- $25 to $28 CAD / hour
- Full-time
Working within the mission, vision, values and person-centered philosophy of the Agency, this position works to promote safer & healthier options, to assist youth with the navigation of…
Added 4 mins ago
S
Student, Data Centre (Winter 2027) - First Nations, Inuit, or Métis Candidates
Sunlife
Waterloo, ON
- Full-time
At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 19 mins ago
IG
Principal Platform Engineer
Insight Global
Vancouver, BC
- Full-time
This is a senior individual contributor role with no direct reports, though this person will provide technical leadership and mentorship to engineering teams. The ideal candidate has…
Added 33 mins ago
NC
Cross Border Administrative Assistant
Numis CPAs Inc.
AB · Edmonton, AB
- Full-time
This is a Remote Role to start to be extended to a Full Time fully In Person role located in Edmonton South. **
Added 48 mins ago
MD
Clinical Program Therapist 2 - Substance Use Disorder
Minnesota Direct Care and Treatment
Moose Lake 31A, MB · Moose Lake, MB
- Full-time
…be responsible for all aspects of program content, including security, assessment/evaluation, psycho-educational programming, monitoring and reporting, teaching, training and professional…
Added 48 mins ago
XT
Night Dispatcher (4 ON-4 OFF)
XTL TRANSPORT INC.
Balzac, AB
- Full-time
- Complete yard checks, load security, heated load and in-active trailers are monitored and reported on when necessary to maintenance and/or terminal manager
Added 49 mins ago
S
Software Engineering LMTS
Salesforce
Vancouver, BC · Canada - Vancouver
- Full-time
Participate in architecture and code reviews, critically evaluating human- and AI-generated code for correctness, maintainability, security, accessibility, and performance.
Added 49 mins ago
V
Senior Lead Data & AI Engineer
Vanguard
Toronto, ON
- Full-time
Added 1 hour ago
CA
Assistant Resident Manager (Part-Time)
Centurion Associates Inc
Huntsville, ON
- Part-time
Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware…
Added 1 hour ago
C
Senior Java Engineer – Agentic AI Driven Development
Citi
Mississauga, ON
- Full-time
…AI-powered code analysis tools to pre-scan code for potential bugs, security vulnerabilities, performance bottlenecks, and style deviations, allowing human reviewers to focus on…
Added 1 hour ago
FS
Shelter Worker - Full-time
Family Services of Greater Vancouver
Vancouver, BC
- $25 to $28 CAD / hour
- Full-time
When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct…
Added 1 hour ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Ensure knowledge sharing within the team and act as a resource person or substitute as needed.
Added 1 hour ago
FB
Produce Clerk - Part Time
Food Basics
Toronto, ON
- Part-time
Experience a rewarding role at Food Basics as a Produce Clerk! You'll be the go-to person for ensuring our produce section is always fresh, well-stocked, and beautifully presented. Share…
Added 1 hour ago
FR
Security Floater
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
O
Supervisor, After Hours- MNU-26-20
Ongwanada
Kingston, ON
- Full-time
The Supervisor promotes person-centred supports and ensures activities are carried out in accordance with applicable legislation, agency standards, policies and procedures. All employees…
Added 1 hour ago
R
IT Systems Administrator
Remarcable
Vancouver, BC
- $91,000 to $119,000 CAD / year
- Full-time
…Reporting to our future VP, Engineering, the role will be in-person at our office in…
Added 1 hour ago
FR
Security Floater
FirstService Residential Canada
Oakville, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
O
Supervisor, Community Participation Supports- MNU-26-19
Ongwanada
Kingston, ON
- Internship
…individuals, families and community partners, the Supervisor ensures person-centred programs and supports are delivered effectively within available…
Added 1 hour ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
Identifies and anticipates problematic situations and obtains help from a resource person to solve the issue (maintenance, quality, HR, etc.)
Added 1 hour ago
FR
Security Floater
FirstService Residential Canada
Hamilton, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
FR
Security Floater
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
…protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation…
Added 1 hour ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Vancouver, BC
- Full-time
Added 1 hour ago
PE
Junior Software Developer
PRI Engineering
Mississauga, ON
- Full-time
Follow the team's standards for security, data handling, and code quality, and ask when you are unsure.

Campus Living Centres

Residence Services Representative

Oakville, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: May 1, 2027
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

Apply About employer

More about this job

Responsibilities

Manage front desk operations, respond to student and guest inquiries, and handle reservations, check-ins, check-outs, payments, and account settlements. Maintain accurate room and financial records, protect privacy, monitor surveillance and keys, communicate with staff, and keep the desk and lobby organized.

Requirements

A high school diploma is required, with some college or university preferred, along with at least one year of industry or equivalent customer service experience. Candidates should have strong verbal communication and customer service skills, a positive attitude, and the ability to work independently and manage multiple tasks.

Skills

Customer Service
Verbal Communication
Active Listening
Financial Administration
Payment Processing
Account Management
Reservation Management
Check-In and Check-Out Procedures
Multitasking
Independent Work
Privacy and Confidentiality
Emergency Procedures
Video Surveillance
Key Management
Professionalism
Organization

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Operations
Customer Service
Student Services
Guest Services
Financial Administration
Payment Processing
Invoices
Account Review
Reservations
Check-In
Check-Out
Account Settlement
Room Status
Housekeeping
Video Surveillance
Emergency Procedures
On-Call Procedures
Building Maintenance
Residence Life
Conference and Sales
Key Cards
Building Keys
Office Reports
Student and Guest Privacy
OHSA
WHMIS 2015
GHS
Standard Operating Procedures

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