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Added 1 min ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
…is responsible for providing leadership in team efforts to support the nutritional health of the patient, client/community through health promotion, disease prevention, treatment, support…
Added 1 min ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
…is responsible for providing leadership in team efforts to support the nutritional health of the patient, client/community through health promotion, disease prevention, treatment, support…
Added 1 min ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
…position is responsible for facilitation of intake for MHA services. This is a provincial centralized telephone access service for Mental Health and Addictions Intake in Nova Scotia. This…
Added 1 min ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 1 min ago
IH
Food Service Supervisor
Interior Health Authority
Princeton, BC
- Internship
Interior Health is seeking a Food Service Supervisor to join our Support Services Team at Princeton General Hospital in Princeton, BC. If you are a reliable, flexible and motivated…
Added 1 min ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…events, non-residential roadside collection programs, solid waste support programs, bag tag program, and roadside litter container program, including equipment supplies and updating of…
Added 1 min ago
IH
Food Service Worker
Interior Health Authority
Kamloops, BC
- Internship
Interior Health is seeking Food Service Workers to join our Support Services team at Royal Inland Hospital in Kamloops, BC. If you are a reliable, flexible and motivated individual…
Added 1 min ago
IH
Licensed Practical Nurse (LPN) | Acute
Interior Health Authority
Kamloops, BC
- Internship
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 1 min ago
IH
Registered Nurse (RN) | Emergency
Interior Health Authority
Kamloops, BC
- Full-time
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 16 mins ago
GT
Bilingual Customer Care Representative (EN/FR)
Golf Town
Woodbridge, ON
- Full-time
As a Bilingual Customer Care Representative (FR/EN) with Golf Town, you will deliver an exceptional customer experience by providing timely, accurate, and professional support through email…
Added 16 mins ago
NS
Supply Aide - Eye Care Centre
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Health Services Manager and working under the direction of the Charge Nurse, the Supply Aide orders supplies to maintain flow and daily operation of the Eye Centre.…
Added 16 mins ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
…teach patients and nurses about study treatments as well as support their abilities to complete trial activities. CTNCs take the lead on setting up trials at BC Cancer as well as…
Added 16 mins ago
CO
Housekeeping Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Maintain a clean, safe, sanitary, and comfortable environment throughout the Home by performing housekeeping services in accordance with established standards, procedures, and health and…
Added 16 mins ago
NS
Occupational Therapist - Inpatient Unit - Mental Health & Addictions
Nova Scotia Health Authority
Truro, NS
- Internship
The Occupational Therapist works under the supervision of the Health Services Manager. The Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to…
Added 16 mins ago
NS
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health Authority
Halifax, NS
- Full-time
QIS Leaders actively seek and implement solutions related to system issues for programs and services within NSH’s provincial and zone responsibilities, while meeting the goals and…
Added 16 mins ago
QH
Facility Maintenance Representative
Quinte Health
Belleville, ON
- Full-time
Quinte Health is seeking a Facility Maintenance Representative to join our Facilities team. In this role, you'll help maintain the critical infrastructure that keeps our hospitals operating…
Added 17 mins ago
AC
Représentant Des Comptes Clients/customer Account Representative
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
…stratégique entre latelier de réparation et le client, en gérant les services de réparation de moteurs et en assurant une expérience client fluide et…
Added 31 mins ago
IH
Medical Laboratory Assistant
Interior Health Authority
Trail, BC
- Internship
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 31 mins ago
IH
Registered Nurse (RN) | Intensive Care Unit (ICU)
Interior Health Authority
Kelowna, BC
- Full-time
We offer a range of employee benefits and services to support you at every stage of your career:
Added 31 mins ago
IH
Registered Nurse (RN) | Intensive Care Unit (ICU)
Interior Health Authority
Kelowna, BC
- Internship
We offer a range of employee benefits and services to support you at every stage of your career:
Added 31 mins ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Kelowna, BC
- Internship
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 31 mins ago
IH
Licensed Practical Nurse | Ambulatory Care
Interior Health Authority
Kelowna, BC
- Internship
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 46 mins ago
V
Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
…team-building, social impact activities, experiences, and events that support a great…
Added 46 mins ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term…
Added 1 hour ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health…

Campus Living Centres

Residence Services Representative

Oakville, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: May 1, 2027
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

Apply About employer

More about this job

Responsibilities

Manage front desk operations, respond to student and guest inquiries, and handle reservations, check-ins, check-outs, payments, and account settlements. Maintain accurate room and financial records, protect privacy, monitor surveillance and keys, communicate with staff, and keep the desk and lobby organized.

Requirements

A high school diploma is required, with some college or university preferred, along with at least one year of industry or equivalent customer service experience. Candidates should have strong verbal communication and customer service skills, a positive attitude, and the ability to work independently and manage multiple tasks.

Skills

Customer Service
Verbal Communication
Active Listening
Financial Administration
Payment Processing
Account Management
Reservation Management
Check-In and Check-Out Procedures
Multitasking
Independent Work
Privacy and Confidentiality
Emergency Procedures
Video Surveillance
Key Management
Professionalism
Organization

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Operations
Customer Service
Student Services
Guest Services
Financial Administration
Payment Processing
Invoices
Account Review
Reservations
Check-In
Check-Out
Account Settlement
Room Status
Housekeeping
Video Surveillance
Emergency Procedures
On-Call Procedures
Building Maintenance
Residence Life
Conference and Sales
Key Cards
Building Keys
Office Reports
Student and Guest Privacy
OHSA
WHMIS 2015
GHS
Standard Operating Procedures

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