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Added 7 mins ago
TD
Customer Service Representative
The Dufresne Group
Winnipeg, MB
- Part-time
Added 7 mins ago
YO
Case Manager - Supportive Housing Program
YMCA of the National Capital Region
Ottawa, ON
- Full-time
Applicants must have a current Standard First Aid and CPR “C” certification
Added 7 mins ago
YO
Full-Time Bilingual Housing Case Manager
YMCA of the National Capital Region
Ottawa, ON
- Full-time
Added 7 mins ago
YO
Part-Time Bilingual Housing Case Manager
YMCA of the National Capital Region
Ottawa, ON
- Part-time
Added 7 mins ago
YO
Part-Time Housing Support Worker (Overnight/Evening Shifts)
YMCA of the National Capital Region
Ottawa, ON
- Part-time
Applicants must have a current Standard First Aid and CPR “C” certification
Added 7 mins ago
Full-Time Housing Support Worker (Overnight/Evening Shifts)
YMCA of the National Capital Region
Ottawa, ON
Applicants must have a current Standard First Aid and CPR “C” certification
Added 7 mins ago
B
Optical Associate - Part time
BonLook
Saskatoon, SK
- Part-time
Added 7 mins ago
CC
Member Service Representative 1 - Non Union
Coastal Community
Prince George, BC
- Part-time
Supporting branch operations, including administrative tasks, ATM balancing, and maintaining a welcoming branch environment.
Added 7 mins ago
AR
Sales Coordinator
Algonquin Resort
Toronto, ON
- Full-time
…supporting the hotel’s Sales and Catering team. You’ll handle administrative tasks, manage group and transient bookings, and ensure seamless communication between clients, Sales, and…
Added 7 mins ago
SH
Credentialing Onboarding Specialist (CAQH)
Sailor Health
Remote, Canada
- Full-time
- Remote
Added 7 mins ago
SH
Provider Onboarding Coordinator (Credentialing)
Sailor Health
Remote, Canada
- Full-time
- Remote
Added 7 mins ago
RE
File Clerk (Temporary)
RJC Engineers
Toronto, ON
- Full-time
…temporary full-time position for an individual seeking hands-on administrative and records management experience. You will prepare and scan documents, check quality and completeness, file…
Added 7 mins ago
ML
Planning & Dispatch Coordinator
Maple Leaf Foods Inc.
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Added 7 mins ago
Project Coordinator
Pomerleau
Montreal, QC
Added 7 mins ago
RB
Associate
Royal Bank of Canada
Ottawa, ON
- Full-time
Added 7 mins ago
T&
Bid Coordinator
Turner & Townsend
Toronto, ON
- Full-time
Perform other administrative duties as assigned.
Added 7 mins ago
AC
Administrative Assistant - Surrey
Aston Carter
Surrey, BC
- $20 CAD / hour
- Contract
Job Title: Administrative Assistant SurreyJob Description
Added 7 mins ago
AC
Administrative Assistant - Winnipeg
Aston Carter
Winnipeg, MB
- $22 CAD / hour
- Contract
Job Title: Administrative Assistant - WinnipegJob Description
Added 7 mins ago
A
Dining Reservations Agent
AccorHotel
Lake Louise, AB
- Full-time
You may be required to work on holidays, weekends, overnights and other non-day shifts
Added 7 mins ago
IB
Lease Auditor Specialist
Indigo Books & Music
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Added 7 mins ago
IB
Analyst, Supply Chain (12-month contract)
Indigo Books & Music
Brampton, ON
- $55,000 to $70,000 CAD / year
- Contract
Added 7 mins ago
HH
Health Records Clerk
Halton Healthcare
Oakville, ON
- Contract
Hours: Monday to Friday - 7.5 hour day shifts 0800-1600 (Hours are subject to change based on operational needs)
Added 7 mins ago
HH
Registered Practical Nurse - DI
Halton Healthcare
Oakville, ON
- Full-time
Added 22 mins ago
CL
Residence Services Representative
Campus Living Centres
Toronto, ON
- Full-time
Must possess excellent verbal communication skills · Must possess excellent customer service skills
Added 22 mins ago
LC
Child Support Specialist
Langlade County Government
Legal, AB
- Internship
…maintains comprehensive records, and coordinates legal and administrative actions with internal departments, state agencies, and external legal…

Campus Living Centres

Residence Services Representative

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 9, 2027
Experience: Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Summary and Job Magnitude

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

Essential Functions and Basic Duties
Demonstrate a high degree of customer service on phone calls, via email, and in person
Utilize Campus Living Centres’ computer software
Financial administration, including processing payments, invoices, and reviewing accounts
Maintain video surveillance and ensure that cameras are recording at all times
Communicate pertinent information between staff
Maintain student and guest privacy
Knowledge of emergency procedures and on-call staff procedures
Know who to contact for various situations, including residence staff and facility contractors
Ensure the room status is updated from the housekeeping department
Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
Maintain the appearance of the desk, lobby and office area at all times
Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
Ensures building keys are used appropriately and responsibly
Any other duties as assigned

Health & Safety

Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
Qualifications

Education: High School Diploma, some College or University preferred

Skills/Abilities

Must possess excellent verbal communication skills
Must possess excellent customer service skills
Must possess positive attitude
Work independently without constant supervision
Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or equivalent customer service experience.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to student and guest inquiries and service requests, manage reservations and front desk operations, and provide professional customer service in person, by phone, and by email. Process payments and account settlements, maintain records and room status, monitor surveillance cameras, protect privacy, and coordinate information with residence staff and other departments.

Requirements

A high school diploma is required, while some college or university education is preferred. Candidates should have excellent verbal communication and customer service skills, a positive attitude, the ability to work independently and manage multiple tasks, and at least one year of industry or equivalent customer service experience.

Skills

Customer Service
Verbal Communication
Active Listening
Financial Administration
Payment Processing
Account Management
Reservation Management
Check-In and Check-Out Processing
Multitasking
Independent Work
Professionalism
Privacy Protection
Emergency Procedures
Front Desk Operations
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Desk Operations
Student Housing
Guest Services
Financial Administration
Payment Processing
Invoice Processing
Account Review
Reservations
Check-In
Check-Out
Account Settlement
Key Card Issuance
Building Keys
Video Surveillance
Room Status Updates
Housekeeping
Maintenance
Residence Life
Conference and Sales
Emergency Procedures
On-Call Staff Procedures
Privacy
Office Reports
OHSA
WHMIS 2015
GHS
Standard Operating Procedures

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Jobs in Canada