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Added 12 mins ago
Snack Bar Attendant - The Creek Stop
Seneca Gaming Corporation
Buffalo Creek, BC
Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment…
Added 12 mins ago
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
$33,000 to $83,000 CAD / year
Full-time
Viessmann is looking for a dynamic Inside Sales Representative to join our team in Langley, BC. In this role, you’ll be the operational backbone of our sales engine - ensuring flawless…
Added 13 mins ago
Line Inspector, Quality Assurance
Sun Pharmaceutical Industries Ltd
Brampton, ON
Collect representative samples for testing and retention, and ensure all relevant paperwork is complete. Submit samples/re-samples to laboratory in a timely fashion to meet business needs.
Added 13 mins ago
Client Financial Services Agent, Service Signature
Desjardins
Quebec, QC
Full-time
As a clientele and financial services agent, you are responsible for providing personalized service and support to affluent and high-net-worth clients. You work with the advisors to…
Added 13 mins ago
Senior Specialist, Business Development
Borden Ladner Gervais LLP (BLG)
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
The Senior Specialist, Business Development provides strategic business development recommendations and practical support to the Sector Leaders and the Director, Business Development. An…
Added 27 mins ago
Administrative Representative/ Représentant(e) Administrative
MEDLOG Transport & Logistics
Montreal, QC
Full-time
We are seeking a competent and proactive Administration (Administrative) Representative to join our team. The ideal candidate will be responsible for providing comprehensive administrative…
Added 28 mins ago
Material Handler
Culligan of Canada
Edmonton, AB
$23 to $24 CAD / hour
Full-time
Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything…
Added 42 mins ago
Team Leader, Accounting and Reporting
Defence Construction Canada
Ottawa, ON
Full-time
…Supporting the Controller, the incumbent leads DCC’s accounting operations and month-end close process, and safeguards DCC and Government of Canada assets. The Team Leader strives to…
Added 42 mins ago
Executive & HR Coordinator / Coordonnateur(trice), soutien exécutif et RH
CandorVision
Montreal, QC
Full-time
Minimum 5 years of relevant experience in HR administration, payroll, executive support, business administration, or a similar multifunctional role.
Added 42 mins ago
MEP Estimator | Construction
Turner Construction | Canada
Vancouver, BC
Full-time
Turner Construction Company is a North America–based construction services firm with operations across Asia, India, and Europe. Founded in 1902, it is guided by values of active caring,…
Added 58 mins ago
Property Manager (Etobicoke)
ICON Property Management
Toronto, ON
$90,000 to $95,000 CAD / year
As a Property Manager at ICON Property Management, you will be the primary on-site representative for a residential condominium community, ensuring the smooth delivery of day-to-day…
Added 58 mins ago
Copy of Property Manager (Richmond Hill)
ICON Property Management
Richmond Hill, ON
$90,000 to $100,000 CAD / year
As a Property Manager at ICON Property Management, you will be the primary on-site representative for a residential condominium community, ensuring the smooth delivery of day-to-day…
Added 1 hour ago
Customer Service Representative
Applied Industrial Technologies
Hamilton, ON
Full-time
…motivated individual to fill the position of Customer Service Representative at our Stoney Creek, ON…
Added 1 hour ago
Business Unit Security Officer
Manulife
Toronto, ON · Waterloo, ON
Full-time
…identify potential threats, vulnerabilities, and impacts on business operations. Understand and apply security policies and standards to identify gaps and ensure…
Added 1 hour ago
Administrative Assistant to Director, MHA
Nova Scotia Health and IWK Health
Halifax, NS
…Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for…
Added 1 hour ago
District Sales Representative
Gordon Food Service
Moncton, NB
Full-time
…products and services for assigned territory and manages customer business…
Added 1 hour ago
Patient Care Representative
WELL Health Diagnostic Centres
Toronto, ON
Full-time
WELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and physician/provider…
Added 1 hour ago
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
AB · Edmonton, AB
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 1 hour ago
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 1 hour ago
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Halifax, NS
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 1 hour ago
Customer Service Representative Grande Prairie AB
BearCom Canada
Grande Prairie, AB
Full-time
As a Customer Service Representative, you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom,…
Added 1 hour ago
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Montreal, QC
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 1 hour ago
Manager, Branch Administrator
Richardson Wealth
Ottawa, ON
Full-time
Supervise support staff and conduct monthly meetings to ensure they are aware of any updates that affect their role/business
Added 1 hour ago
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Vancouver, BC
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 1 hour ago
Temporary Community Safety Services Manager
City of Saint John
Saint John, NB
Full-time
…term up to 2 years. The successful candidate’s objective is to support community well-being in the City of Saint John by promoting, monitoring, and enforcing municipal by-laws to ensure…

Campus Living Centres

Residence Services Supervisor

Ottawa, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Experience: Experience Required: Minimum of 2 years industry experience or equivalent management experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary and Job Magnitude

The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk. They are the liaison for all inter-department communications, requiring excellent communication and leadership skills. The Residence Services Supervisor will also compliment the role of the Operations Manager or General Manager, specifically with day to day operational tasks conducted through the front desk and business office.

Essential Functions and Basic Duties
Oversee and supervise the operations of the front desk and Residence Services Representative staff.
Establish a plan or routine for the night audit and /or security staff.
Complete administrative work as assigned.
Perform front desk responsibilities from time to time including: Check in/out, settling accounts, resolving disputes.
Have the ability to step into the role of “Manager on Duty” from time to time.
Assist in training and developing of staff.
Have excellent people skills and the ability to write effective letters.
Maintains a team atmosphere within the organization.
Help organizing the office to ensure all files and information are easily found.
Ensure that any conflicts are dealt with properly and immediately.
Perform accounting functions as assigned, including daily balancing and month end activities
Have the ability to create and adapt to new ideas and changes.
Be flexible to work various hours, including weekend work, to cover the needs of the business.
Be adaptable to various management situations that may be considered stressful or difficult.
Participate in ‘on-call’ responsibilities on evenings and weekends and respond to facility, student and guest emergency or crisis situations.
Other duties as assigned.

Health & Safety

Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition and ensure usage is recorded
Ensure all trainings required for each task are identified, documented, and readily available
Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers
Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities

Must possess superior verbal and written communication skills
Must possess superior attitude towards learning
Must be able to handle multiple projects at once
Must be able to provide leadership to staff

Experience Required: Minimum of 2 years industry experience or equivalent management experience.

Apply About employer

More about this job

Responsibilities

Supervise front desk operations and staff, support guest check-in and checkout, resolve disputes, and coordinate communication across departments. Assist with administrative and accounting tasks, staff development, safety compliance, and on-call responses to emergencies.

Requirements

Requires a recognized college diploma or university degree and at least two years of industry experience or equivalent management experience. Candidates must demonstrate strong communication and leadership skills, the ability to manage multiple projects, and flexibility to work varied hours, including weekends.

Skills

Front Desk Operations
Staff Supervision
Leadership
Verbal Communication
Written Communication
Customer Service
Conflict Resolution
Staff Training and Development
Administrative Support
Accounting
Daily Balancing
Night Audit Planning
Emergency Response
Organization
Adaptability
Health and Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Residence Services
Front Desk
Front Desk Operations
Residence Services Representatives
Night Audit
Security Staff
Manager on Duty
Check-In
Check-Out
Account Settlement
Dispute Resolution
Staff Training
Staff Development
Interdepartmental Communication
Administrative Work
Accounting Functions
Daily Balancing
Month-End Activities
On-Call Responsibilities
Emergency Response
Crisis Situations
Occupational Health and Safety Act
Personal Protective Equipment
WHMIS 2015
Safety Data Sheets
Hazard Identification
Chemical Safety
Higher Education

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