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Added just now
Relationship Manager, Business Markets
Royal Bank of Canada
Dawson Creek, BC
Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
Added just now
Financial Planner, Relationship Manager
Royal Bank of Canada
Halton Hills, ON
Full-time
Business Development, Client Centricity, Communication, Long Term Planning
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Project Engineer, Technical Services
ATCO Group
Edmonton, AB
Full-time
…multiple business lines and geographies mean ATCO fosters ample development and learning opportunities for engineers of all disciplines. Tell us how you want to grow and develop, and we’ll…
Added 15 mins ago
Pre-Construction Project Manager
ATCO Structures
Grimsby, ON
Full-time
…housing developments? ATCO is seeking a Preconstruction Project Manager to join our Permanent Modular Construction (PMC) team. This is your opportunity to support the development of housing…
Added 15 mins ago
Registered Nurse - DePaul Hall
Shannex Incorporated
Bedford, NS
Full-time
Completes performance and development discussions for team members.
Added 15 mins ago
Benefits Administrator
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Under the direction of the Manager, Benefits, assists in the management of UBC’s benefit plans to ensure the delivery of services, programs, and communications are aligned with the…
Added 15 mins ago
Senior Manager, Payroll
The University of British Columbia
Vancouver, BC
$10,459.67 to $15,675.58 CAD / month
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The Senior Manager, Payroll provides strategic and operational leadership in the delivery of payroll services across the University of British Columbia. Supporting a diverse employee…
Added 15 mins ago
Payroll & Accounting Coordinator
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Full-time
Keeping record and obtaining manager authorization of payroll changes and reflecting those in Payworks;
Added 15 mins ago
Manager, Payroll Operations & Control
The University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
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The Manager, Payroll Operations & Control will be a key driver and contributor in implementing procedures to enhance segregation of duties, physical security of payroll information, and…
Added 15 mins ago
Customer Retention Specialist
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Toronto, ON
Full-time
Reporting to the Manager, Customer Retention, the Customer Retention Specialist (Retention Specialist) works directly with customers who may be at risk of cancelling or disengaging from…
Added 15 mins ago
Retention Specialist
Jobber
Toronto, ON
Full-time
Reporting to the Manager, Customer Retention, the Retention Specialist works directly with customers who may be at risk of cancelling or disengaging from Jobber. Your job is to understand…
Added 15 mins ago
Lead | Collaboration and Communications
Interior Health Authority
Kelowna, BC
Full-time
Reporting to the Manager Collaboration Systems, the successful candidate will work closely with teams across Interior Health, provincial partners, and vendors to identify opportunities for…
Added 15 mins ago
Activity Instructor 2
Prairie Mountain Health
Brandon, MB
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The Activity Instructor II (AI2) works under the direction of the Manager/Supervisor, Mental Health Services to provide mobile community based services for persons with mental health…
Added 15 mins ago
Technical Project Manager
LONGi Energy Storage
Burnaby, BC
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We are seeking an experienced Technical Project Manager to lead the development and industrialization of utility-scale and C&I battery energy storage products. This role owns project…
Added 15 mins ago
Reatil Assistant Manager
POP MART
Halton Hills, ON
$23.2 to $28.2 CAD / hour
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…imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects…
Added 16 mins ago
Health Safety and Wellness Auditor
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We invest in our employee’s potential and value to the company by providing professional development and training for all roles and succession planning to align job interests and potential.…
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Sales Clerk - Front Shop
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Vancouver, BC
$18.45 CAD / hour
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Professional growth and development via challenging projects and assignments
Added 16 mins ago
Sales Manager
Westmont Hospitality Group
Winnipeg, MB
Up to $70,000 CAD / year
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The Sales Manager is responsible for managing and achieving the top line sales, generate controllable transient segments and group business sales for overall revenue generation. The…
Added 16 mins ago
Senior Account Executive, Digital Sales
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$120,000 to $150,000 CAD / year
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Own sales targets, pipeline development, account planning, client outreach, and revenue forecasting for direct advertising opportunities.
Added 16 mins ago
Youth Peer Support Worker
The John Howard Society of North Island
Campbell River, BC
$26.49 to $30.36 CAD / hour
…participate in programs and activities through fostering the development of relationships based on respect and role-modelling. Facilitates group and one-to-one youth peer support meetings,…
Added 16 mins ago
Staff Product Manager, AI Agents & Intelligence
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Service Coordinator - Sherwood Park Hyundai
AutoCanada Inc.
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$19 to $23 CAD / hour
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Assisting the Service Manager with the day-to-day operations of the Service Department, helping to manage client inquires and concerns.
Added 16 mins ago
Director, Undergraduate Student Services Office
University of Saskatchewan
Saskatoon, SK
…student experience. Working closely with the College General Manager, the Director identifies resource needs and advocates for resources to support College priorities and student…
Added 30 mins ago
Delivery Specialist - OpenRoad Lexus Richmond
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Strong focus on training, development, and internal promotion opportunities
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Assistant Manager Supply Chain and MRO Operations
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The team is responsible for the development of Industry advocacy solutions, the roll-out of global standards policies and initiatives related to aircraft Technical Operations and Supply…

Campus Living Centres

Residence Services Supervisor

Ottawa, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Experience: Experience Required: Minimum of 2 years industry experience or equivalent management experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary and Job Magnitude

The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk. They are the liaison for all inter-department communications, requiring excellent communication and leadership skills. The Residence Services Supervisor will also compliment the role of the Operations Manager or General Manager, specifically with day to day operational tasks conducted through the front desk and business office.

Essential Functions and Basic Duties
Oversee and supervise the operations of the front desk and Residence Services Representative staff.
Establish a plan or routine for the night audit and /or security staff.
Complete administrative work as assigned.
Perform front desk responsibilities from time to time including: Check in/out, settling accounts, resolving disputes.
Have the ability to step into the role of “Manager on Duty” from time to time.
Assist in training and developing of staff.
Have excellent people skills and the ability to write effective letters.
Maintains a team atmosphere within the organization.
Help organizing the office to ensure all files and information are easily found.
Ensure that any conflicts are dealt with properly and immediately.
Perform accounting functions as assigned, including daily balancing and month end activities
Have the ability to create and adapt to new ideas and changes.
Be flexible to work various hours, including weekend work, to cover the needs of the business.
Be adaptable to various management situations that may be considered stressful or difficult.
Participate in ‘on-call’ responsibilities on evenings and weekends and respond to facility, student and guest emergency or crisis situations.
Other duties as assigned.

Health & Safety

Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition and ensure usage is recorded
Ensure all trainings required for each task are identified, documented, and readily available
Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers
Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities

Must possess superior verbal and written communication skills
Must possess superior attitude towards learning
Must be able to handle multiple projects at once
Must be able to provide leadership to staff

Experience Required: Minimum of 2 years industry experience or equivalent management experience.

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More about this job

Responsibilities

Supervise front desk operations and staff, support guest check-in and checkout, resolve disputes, and coordinate communication across departments. Assist with administrative and accounting tasks, staff development, safety compliance, and on-call responses to emergencies.

Requirements

Requires a recognized college diploma or university degree and at least two years of industry experience or equivalent management experience. Candidates must demonstrate strong communication and leadership skills, the ability to manage multiple projects, and flexibility to work varied hours, including weekends.

Skills

Front Desk Operations
Staff Supervision
Leadership
Verbal Communication
Written Communication
Customer Service
Conflict Resolution
Staff Training and Development
Administrative Support
Accounting
Daily Balancing
Night Audit Planning
Emergency Response
Organization
Adaptability
Health and Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Residence Services
Front Desk
Front Desk Operations
Residence Services Representatives
Night Audit
Security Staff
Manager on Duty
Check-In
Check-Out
Account Settlement
Dispute Resolution
Staff Training
Staff Development
Interdepartmental Communication
Administrative Work
Accounting Functions
Daily Balancing
Month-End Activities
On-Call Responsibilities
Emergency Response
Crisis Situations
Occupational Health and Safety Act
Personal Protective Equipment
WHMIS 2015
Safety Data Sheets
Hazard Identification
Chemical Safety
Higher Education

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