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Added 2 mins ago
assistant manager - retail trade
Ameublement Concept Confort
Shawinigan, QC
Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 2 mins ago
restaurant manager
Tahini's
Edmonton, AB
Full-time
Added 2 mins ago
Office Manager
Pontosense
Toronto, ON
Full-time
You run the operations behind the team. Onboarding, offices, events and contracts go through you, and you support Finance, Supply Chain and Customer Success where they need a steady hand.…
Added 16 mins ago
Chair Surfrider South Vancouver Island
Volunteer Success
Victoria, BC
Full-time
Eagle eye oversight of the chapter: provides feedback, including fresh insights and new angles, on campaign and program projects as well as operations.
Added 16 mins ago
Beach Clean Up (BCU) Crew
Volunteer Success
Victoria, BC
Internship
…volunteer position will work closely with Surfrider Canada's BCU Manager and various Surfrider…
Added 17 mins ago
Food Service Associate
The Talent Team at Chicken Delight
Winnipeg, MB
Reporting to the Unit Manager, the General Staff (cashiers, cooks, prep person, kitchen aid, expediter and pizza maker) of Chicken Delight are responsible for adhering to the assigned menu…
Added 17 mins ago
Financial Administrator
Isidore landscapes Inc.
Richmond, BC
Full-time
…(necessary) and ADP (desirable). Will report to the General…
Added 17 mins ago
Program Supervisor
Matrix Foster Care Services
Mississauga, ON
$55,000 to $70,000 CAD / year
…high-quality, client-centered care. You will oversee day-to-day program operations, supervise frontline staff, and support the implementation of services aligned with our mission and…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Toronto, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Scarborough Bluffs Park, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Oshawa, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Newmarket, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
North Bay, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Hamilton, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Sault Ste. Marie, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Seasonal Store Manager
Hickory Farms
Stratford, ON
$19.95 CAD / hour
Temporary
…during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is based on…
Added 17 mins ago
Simulation Operations Specialist, Academic Health Sciences
University of Saskatchewan
Saskatoon, SK
Reporting to the Manager of the CLRC, the Simulation Operations (SO) Specialist collaborates with faculty, staff, and simulation team members to ensure the effective operation of simulation…
Added 31 mins ago
Casual Care Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
$23.5 to $25 CAD / hour
● Track inventory and submitting monthly supply requests to Manager/Assistant Supervisor.
Added 31 mins ago
PT Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
$23.5 to $25 CAD / hour
Part-time
Reports Directly To: CFOC-DOC Shelter Operations Manager, CFOC-DOC Shelter Care Team Supervisor
Added 31 mins ago
FT Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
Up to $23.5 CAD / hour
Full-time
Reports Directly To: CFOC-DOC Shelter Operations Manager, CFOC-DOC Shelter Care Team Supervisor
Added 31 mins ago
Supply Chain Manager
Pontosense
Toronto, ON
Full-time
As we double, this role can grow into leading Operations, with a team of your own.
Added 47 mins ago
Supply Chain Manager
Pontosense
Toronto, ON
Full-time
As we double, this role can grow into leading Operations, with a team of your own.
Added 47 mins ago
SALES ASSOCIATE
Northern Reflections Ltd
Simcoe Lodge, ON
Part-time
Reporting to the Store Manager, as a Sales Associate, you will be responsible for
Added 47 mins ago
ASSISTANT MANAGER HOURLY
Northern Reflections Ltd
Winnipeg, MB
Reporting to the Store Manager, the Assistant Manager, Hourly, is a key member of
Added 47 mins ago
Branch Assistant
CIBC
Calgary, AB
Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…

Campus Living Centres

Residence Services Supervisor

Ottawa, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Experience: Experience Required: Minimum of 2 years industry experience or equivalent management experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary and Job Magnitude

The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk. They are the liaison for all inter-department communications, requiring excellent communication and leadership skills. The Residence Services Supervisor will also compliment the role of the Operations Manager or General Manager, specifically with day to day operational tasks conducted through the front desk and business office.

Essential Functions and Basic Duties
Oversee and supervise the operations of the front desk and Residence Services Representative staff.
Establish a plan or routine for the night audit and /or security staff.
Complete administrative work as assigned.
Perform front desk responsibilities from time to time including: Check in/out, settling accounts, resolving disputes.
Have the ability to step into the role of “Manager on Duty” from time to time.
Assist in training and developing of staff.
Have excellent people skills and the ability to write effective letters.
Maintains a team atmosphere within the organization.
Help organizing the office to ensure all files and information are easily found.
Ensure that any conflicts are dealt with properly and immediately.
Perform accounting functions as assigned, including daily balancing and month end activities
Have the ability to create and adapt to new ideas and changes.
Be flexible to work various hours, including weekend work, to cover the needs of the business.
Be adaptable to various management situations that may be considered stressful or difficult.
Participate in ‘on-call’ responsibilities on evenings and weekends and respond to facility, student and guest emergency or crisis situations.
Other duties as assigned.

Health & Safety

Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition and ensure usage is recorded
Ensure all trainings required for each task are identified, documented, and readily available
Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers
Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities

Must possess superior verbal and written communication skills
Must possess superior attitude towards learning
Must be able to handle multiple projects at once
Must be able to provide leadership to staff

Experience Required: Minimum of 2 years industry experience or equivalent management experience.

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More about this job

Responsibilities

Supervise front desk operations and staff, support guest check-in and checkout, resolve disputes, and coordinate communication across departments. Assist with administrative and accounting tasks, staff development, safety compliance, and on-call responses to emergencies.

Requirements

Requires a recognized college diploma or university degree and at least two years of industry experience or equivalent management experience. Candidates must demonstrate strong communication and leadership skills, the ability to manage multiple projects, and flexibility to work varied hours, including weekends.

Skills

Front Desk Operations
Staff Supervision
Leadership
Verbal Communication
Written Communication
Customer Service
Conflict Resolution
Staff Training and Development
Administrative Support
Accounting
Daily Balancing
Night Audit Planning
Emergency Response
Organization
Adaptability
Health and Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Residence Services
Front Desk
Front Desk Operations
Residence Services Representatives
Night Audit
Security Staff
Manager on Duty
Check-In
Check-Out
Account Settlement
Dispute Resolution
Staff Training
Staff Development
Interdepartmental Communication
Administrative Work
Accounting Functions
Daily Balancing
Month-End Activities
On-Call Responsibilities
Emergency Response
Crisis Situations
Occupational Health and Safety Act
Personal Protective Equipment
WHMIS 2015
Safety Data Sheets
Hazard Identification
Chemical Safety
Higher Education

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