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Floor Host

  • Winnipeg, MB, Canada

Part-time

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Job details

Job type
Part-time
Apply by
Posting language
English
Posted

Original job description

We are looking for a Floor Host to join our team at Cowboys Roadhouse, a popular country-themed nightclub and entertainment venue in Winnipeg.

Reporting to the General Manager, the Floor Host plays a key role in maintaining a safe, welcoming, and enjoyable environment for guests and employees. As a front-line team member, the Floor Host is responsible for monitoring guest activity, assisting with crowd management, addressing guest concerns, and ensuring compliance with venue policies. The successful candidate will provide friendly, professional service while helping create a positive and safe nightlife experience for everyone.

Responsibilities:

  • Greet each guest politely;
  • Inspect each piece of ID according to Canad Inns policy;
  • Follow all LGCA guidelines and regulations;
  • Notify the General Manager immediately of serious situations;
  • Record any confiscated ID and submit incident or other reports as required;
  • Resolve disputes and situations as quickly and quietly as possible;
  • Should an accident occur render First Aid or CPR as required;
  • Take names and contact information for witnesses, in the event of an incident or dispute.
  • Use professionalism on the portable radio.


Qualifications:

  • Can acquire Criminal Background Check and necessary certificates (i.e., Smart Choice certification, First Aid, CPR)
  • Clean with good hygiene habits;
  • Confident and assertive;
  • Detail-oriented;
  • Enjoys meeting and speaking with a variety of people;
  • Knowledge of all LGCA guidelines;
  • Multi-tasks efficiently;
  • Organized, accurate and reliable;
  • Previous experience in a Club or Hotel setting is an asset.


Our benefits to support your success:

  • Employee Canadvantage Rewards Program.
  • Employee Discounts, including meal, room rates, and more!
  • Educational “Scholarships” and financial assistance.
  • Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!
  • Career Growth Opportunities.


About Canad Inns:

Canad Inns is Manitoba’s premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.

Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.
More about this job

Responsibilities

Welcome guests, verify identification, monitor activity, and help manage crowds while ensuring compliance with venue policies and LGCA regulations. Address concerns and disputes professionally, report serious incidents, document required information, and provide first aid or CPR when needed.

Requirements

Candidates should be confident, assertive, detail-oriented, organized, accurate, reliable, and comfortable interacting with a variety of people. They must be able to obtain a criminal background check and relevant certifications, including Smart Choice certification, First Aid, and CPR; club or hotel experience is an asset.

Skills

  • Guest Service
  • Crowd Management
  • Conflict Resolution
  • ID Verification
  • Regulatory Compliance
  • Incident Reporting
  • First Aid
  • CPR
  • Portable Radio Communication
  • Attention To Detail
  • Multitasking
  • Organization
  • Reliability
  • Assertiveness
  • Interpersonal Communication

Benefits

  • Employee Rewards Program
  • Employee Discounts
  • Educational Scholarships
  • Financial Assistance
  • Employee Events
  • Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Security & Safety

Keywords

  • Floor Host
  • Hospitality
  • Nightclub
  • Guest Service
  • Crowd Management
  • ID Verification
  • LGCA Guidelines
  • Regulatory Compliance
  • Criminal Background Check
  • Smart Choice Certification
  • First Aid
  • CPR
  • Incident Reporting
  • Conflict Resolution
  • Portable Radio
  • Club Experience
  • Hotel Experience

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