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Added 20 mins ago
CR
Senior Business Analyst
Clarity Recruitment
Toronto, ON
- $90 to $110 CAD / hour
- Contract
This Business Analyst / Project Manager will act for the business through to go-live. You’ll map current and future state processes, build SOPs, prepare teams for testing, and lead training…
Added 23 mins ago
MG
Financial Analyst
Mpac Group
Mississauga, ON
- Full-time
…We are looking for a proactive and detail-oriented Financial Analyst to join our finance team in…
Added 23 mins ago
E
Analyste Fonctionnel en Gestion de Contenu d’Entreprise (ECM)
Experis
Montreal, QC
- Contract
Enterprise Content Management (ECM) Functional Analyst
Added 24 mins ago
AE
Analyst-Risk Management
American Express
Toronto, ON
- Full-time
…responsible for driving innovation and change across these functional areas through advanced analytics, problem-solving, cross-functional collaboration, and strong…
Added 40 mins ago
B
Business Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
Added 52 mins ago
H
Senior Business Systems Analyst
Hays
Toronto, ON
- Contract
Senior Business Systems Analyst (Treasury Technology)
Added 55 mins ago
AW
Category & Planogram Analyst (12-month contract)
Arterra Wines Canada
Mississauga, ON
- Full-time
Reporting to the Director, Category Leadership & Consumer Insights, the Category & Planogram Analyst plays a key role in translating category insights, shopper behaviour, and retail…
Added 55 mins ago
M
Senior Business Analyst
Manulife
Toronto, ON
- Full-time
Create and maintain thorough and accurate project documentation (including functional and technical design specifications) according to the project management methodologies
Added 55 mins ago
First Party Fraud Detection Specialist
Scotiabank
Toronto, ON · Scarborough, ON
The First-Party and Synthetic Fraud Specialized Analyst is responsible for identifying, investigating, and mitigating complex fraud risks related to first-party fraud, synthetic identity…
Added 55 mins ago
ED
Senior Business Analyst, Financial Crimes / Know Your Customer (FCKYC) - EN 771
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Position: Senior Business Analyst, Financial Crimes / Know Your Customer (FCKYC)
Added 1 hour ago
TT
Treasury Lead
TransCanada Turbines
Airdrie, AB
- Full-time
…financial decision-making. The role will supervise one Treasury Analyst while remaining hands-on in the day-to-day execution of treasury activities. As part of a collaborative finance team,…
Added 1 hour ago
RH
Senior Financial Analyst, Regulatory Reporting
Robert Half
Toronto, ON
- Contract
Our client, a well-established Canadian financial services organization, is seeking a Senior Financial Analyst, Regulatory Reporting to join their Finance team on a 12-month contract basis.
Added 1 hour ago
ED
Senior Business Analyst, Financial Crimes / Know Your Customer (FCKYC) - EN 771
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Position: Senior Business Analyst, Financial Crimes / Know Your Customer (FCKYC)
Added 1 hour ago
RE
Technical Product Owner
Randstad Enterprise
Montreal, QC
- Contract
Experience as a Product Owner, Technical Product Owner, Business Analyst, Product Manager, or equivalent role delivering technology products in an Agile environment.
Added 1 hour ago
GT
Procurement Analyst Coupa Admin S2P
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $40 CAD / hour
- Contract
Added 1 hour ago
MC
Senior Quality Assurance Analyst
Manpower Canada
Penetanguishene, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client just 40 minutes north of Barrie, ON is seeking a Senior Quality Analyst to join a leading advanced manufacturing organization. This role will be responsible for ensuring product…
Added 2 hours ago
SJ
Sales Planning & Analytics Analyst
So Jobs
Montreal, QC
- $67,800 to $86,800 CAD / year
- Full-time
…role, you will work closely with sales leadership and cross-functional teams to deliver insights, enhance reporting capabilities, support customer-facing initiatives, and help achieve…
Added 2 hours ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA007)
Potenco
Canada
- Full-time
Procurement & Supply Chain Analyst / Supply Chain Data Analyst
Added 2 hours ago
SJ
Associate Manager, Brand Revenue Growth Management
So Jobs
Toronto, ON
- $78,300 to $102,800 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 3 hours ago
D
Salesforce Product Owner
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with…
Added 3 hours ago
AM
Sr. Technical Program Management Analyst - Windows Security (1 year contract)
Advanced Micro Devices, Inc
Markham, ON
- Temporary
Own and execute cross-functional programs from pre-silicon planning through production release.
Added 3 hours ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
As a Senior Business Analyst within the Mobility Technologies and Services portfolio, you will bring strong business analysis, technical consulting, stakeholder engagement, and…
Added 3 hours ago
FH
Senior Business Analyst
Fraser Health
BC · Surrey, BC · Fraser Health, British Columbia
- Full-time
The Senior Business Analyst, Digital Patient and Provider Experience, is responsible for managing assigned projects, assisting team members and applying appropriate change management…
Added 5 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 7 hours ago
AL
Analyste Conformité – (Montréal) // Compliance Analyst (Montreal)
Abbott Laboratories
Montreal, QC
- Full-time

Canada Cartage Group of Companies

IT Application Analyst

Mississauga, ON, Canada

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Job details

Experience: Canada Cartage is one of Canada’s leading transportation and logistics providers with over 100 years of experience supporting businesses nationwide.
Posting language: English
Posted: Oct 13, 2026

Original job description

Why Work for Canada Cartage

Canada Cartage is one of Canada’s leading transportation and logistics providers with over 100 years of experience supporting businesses nationwide. Through our national network of terminals and distribution centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet Employer by Trucking HR Canada, an Employer of Distinction, and one of Forbes Canada’s Best Employers.

Career Opportunity
Application Analyst – IT (WMS)

Position Summary

Reporting to the Manager, Warehouse Systems, Information Technology, the individual in this position will reside at one of our main hubs within Calgary who will play a key role in supporting Canada Cartage’s applications and technology. The portfolio encompasses the Warehouse Management System, customer web portal, shipping platforms, picking technology, printing solutions and ancillary systems. The applications are a mix of 3rd party systems with some customizations and internally built applications.

The individual will administer the portfolio of warehouse applications and support day-to-day issues in a timely manner. This is a key role in ensuring the ongoing smooth operation of the business and becomes the natural go-to person for both resources within the technical team and the business community. They will act as a Subject Matter Expert for internal initiatives relating to these applications and participate in projects involving the warehouse.

Location: Calgary Schedule: Mon-Fri, 40 hours

Weekend and afterhours support is required based on production issues and project timelines
Flexibility to travel between multiple facilities within Canada for project rollouts

What you will do

Application Support
• Utilize our Ticketing System to Log, prioritize, troubleshoot, route and monitor all support incidents or questions relating to the applications supported. Adhere to our SLA on issue/resolution turnaround.
• Assist other internal teams such as the Service Desk, Infrastructure Team or EDI Team with troubleshooting and technical support of related issues.
• Perform root cause analysis to determine the cause of recurring issues and either fix or provide recommendations toward solutions.
• Manage the upkeep of the application. Work with the Infrastructure, IT Security, DBAs and vendors to ensure that the applications and environments are updated routinely and functioning at an acceptable performance level.
• Continually drive improvements within the support processes by identifying opportunities for automation or simplifying processes.

On-Site Support/Travel
• Some travel required on a per project basis to CCS facilities within Canada
• Support the warehouse RF & handheld equipment: administration, upkeep, refresh and training.
• Coordinate support of local printing, desktop and network systems. This will involve working in tandem with vendors or the IT Infrastructure & Security team.
• Provide desk-side assistance and triage issues before they are raised with central/corporate IT.
• Support the IT Infrastructure & Security team on issues or initiatives where they require physical presence at the warehouse

Coordination of IT deliverables for small to large sized projects
• Define scope, deliverables, success criteria and work breakdown structure for projects with management and stakeholders.
• Elicit and document requirements for system and process changes through interviews, discussions and review of systems or documentation.
• Use analytical skills and knowledge of systems and processes to critically evaluate information gathered from multiple sources (as sampled above), reconcile conflicts, identify gaps, perform root cause analysis, suggest improvements and arrive at value driven solutions.
• Proactively develop, direct and monitor the progress on a project by managing the plan, tasks and resources.
• Manage changes to scope associated with the project in a timely and suitable manner. Group changes into releases and manage expectations of stakeholders.

Subject Matter Expertise & Analysis
• Be a subject matter expert for the warehouse applications. Progressively understand the current functionality, keep up with future enhancements on the product roadmap, and assess capabilities in competing applications within the same domain.
• Review incoming IT Work Requests to understand the need, translate the business needs into technical requirements, and provide feedback into the project’s Solution/Design phases.
• Configure the applications based on the project’s design
• Lead and participate in testing activities within the supported applications by preparing test plans and test cases, managing or executing the tests, capturing results and ensuring defects are triaged and resolved.
• Support process mapping and SOP building for business processes undertaken using the application set.
• Prepare training documentation/SOPs and train both users and other trainers on system use.
• Mentor L1 staff or Super Users within the Business departments on activities they support in the systems.

Relationships & Communication
• Use effective communication and listening skills with internal customers, external customers, vendors, and team members within the IT department while troubleshooting system issues.
• Be flexible and astute in tailoring communication to different audiences. Example: Technical/vendor vs everyday users and customers
• Build and maintain strong relationships with key day-to-day users of the system such that you can reinforce proper use of the system and become a change agent during project rollouts.
• Form relationships with the leadership of CCLS as appropriate to promote further understanding and appreciation of the systems in place.
• Manage the relationship with the Application vendors. This will involve routine touchpoints to ensure open issues are addressed promptly and escalated for further attention as required

What You’ll Bring

Must have:
• Sound Analytical skills developed over 5+ years working in the capacity of an Application Support Analyst, Business Analyst or related roles.
• Experience working within the Supply Chain along with a good understanding of the business lifecycle managed within the Applications supporting it.
• Proficiency within Warehouse Management Systems integrated with picking and shipping technologies.
• Excellent communication skills (written, verbal, listening and presentation).
• Keen self-starter who is interested in learning new technologies and enjoys leading changes.
• Ability to work with minimal supervision and with a cross-functional team to achieve organizations goals.
• Ability to support multiple initiatives concurrently, balancing support and projects, and recognizing the importance of prioritization.
• Understanding of the role of Application Programming Interface (API), Electronic Data Interchange (EDI) and integrations within Warehousing.
• Technically competent with MS Office suite of products (Word, Excel, PowerPoint, Visio and Project).
• Completion of a post-secondary degree in an analytical specialization (Engineering, Sciences or Business with IT concentration preferred) or equivalent practical experience.

Nice to have
• Lean Six Sigma or Process Improvement Training
• Logistics industry certifications
• Experience using Wrike, ManageEngine or other work management tools
• IT industry certifications
• Competence using SQL to query databases
• Experience with release management and scrums
• Experience working with Business Intelligence tools such as Power BI

Why People Love Working at Canada Cartage

Canada Cartage offers a supportive, team-oriented workplace built on collaboration and respect, with opportunities for career growth and development. Employees benefit from recognition programs that celebrate performance and teamwork, company perks including discounts on hotels, entertainment, gym memberships, and more, as well as team events such as summer barbeques and driver appreciation week. As a well-established organization, Canada Cartage provides the stability of a company that continues to grow while remaining committed to supporting the communities where we operate.

Accessibility Commitment

Canada Cartage is committed to meeting the accessibility needs of persons with disabilities in accordance with the Accessible Canada Act (ACA). Accommodation is available throughout the recruitment process and employment upon request.

Application Process

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Canada Cartage is an equal opportunity employer, and successful candidates may be required to complete pre-employment verifications in accordance with company policies.

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More about this job

Responsibilities

The Application Analyst will administer and support warehouse management systems, acting as a subject matter expert for technical issues and business initiatives. They are responsible for troubleshooting incidents, managing project deliverables, and coordinating with internal teams and vendors to ensure system performance.

Requirements

Candidates must have at least 5 years of experience in application support or business analysis, specifically within supply chain or logistics environments. Proficiency in Warehouse Management Systems and strong analytical, communication, and project management skills are required.

Skills

Warehouse Management Systems
Application support
Business analysis
Supply chain management
Project management
Technical troubleshooting
API
EDI
SQL
Process mapping
SOP development
Requirement gathering
Testing
Vendor management
Communication skills
Analytical skills

Benefits

Recognition programs
Hotel discounts
Entertainment discounts
Gym membership discounts
Team events

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Management System
WMS
Application Analyst
Supply Chain
Logistics
API
EDI
SQL
Power BI
Wrike
ManageEngine
Lean Six Sigma
Process Improvement
Project Management
System Integration
Technical Support
Root Cause Analysis
SOP
RF equipment
Handheld technology
Infrastructure
IT Security
Release Management
Scrum
Business Intelligence
Testing
Requirement Documentation
Vendor Management
Data Analysis
Troubleshooting

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