Find work in Canada.

330,854 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 25 mins ago
Instructor, Powerline Technician
College of the North Atlantic
Happy Valley-Goose Bay, NL
Full-time
As an Instructor in CNA's Powerline Technician program, you'll play a key role in preparing apprentices and future journeypersons for success in one of the province's most essential and…
Added 26 mins ago
Commercial HVAC Journeyman Technician – Union
Carrier
Ottawa, ON
Full-time
At Carrier, being a Commercial HVAC Journeyman Service Technician means more than just fixing equipment; it means delivering solutions customers can count on. When you show up, they can…
Added 26 mins ago
Environmental Field Technician
GHD Group Pty Ltd
Peterborough, ON
The Peterborough, ON office of GHD is growing our team and is looking to add an Environmental Field Technician to our Contamination, Assessment and Remediation (CAR) team! The CAR team…
Added 26 mins ago
Lab Assistant
Gibson Energy
Edmonton, AB
The Lab Technician will operate within a petroleum-testing lab; including the operation, maintenance and calibration of the lab instruments, record keeping, ordering of supplies and…
Added 41 mins ago
Service Desk Technician
Alterna Savings
Ottawa, ON
Full-time
We are looking for a customer service-oriented Service Desk Technician to provide technical support to users in an efficient and accurate manner. As the first line of support for IT, you…
Added 41 mins ago
Field Service Technician
Wabtec
Edmonton, AB · Calgary, Alberta
Full-time
The Field Service Tech performs all trouble shooting and customer training on new and existing machines to customers’ satisfaction. Puts new machines into service, which includes testing…
Added 1 hour ago
GIS Technician
AtkinsRéalis
Montreal, QC
Full-time
Integrate, clean, georeference, and standardize data from multiple sources, including environmental and field teams.
Added 1 hour ago
JM Heavy Equipment Technician - Coiled Tubing Service Field
STEP Energy Services
Fort St. John, BC
Full-time
…to exceptional service. Whether in the office or out in the field, every STEP employee is a professional that we trust to get the job done…
Added 1 hour ago
JM Heavy Equipment Technician - Frac Service Field
STEP Energy Services
Clairmont, AB
Full-time
…to exceptional service. Whether in the office or out in the field, every STEP employee is a professional that we trust to get the job done…
Added 1 hour ago
Technical Support Specialist
Canada Controls
Mississauga, ON
$80,000 to $100,000 USD / year
Full-time
Diagnose field wiring and communication problems: power, terminations, shielding, grounding, daisy-chain and termination issues on RS-485 networks
Added 2 hours ago
Service Manager
Brandt Group of Companies
Whitby, ON
Full-time
…day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident…
Added 2 hours ago
Engineering Technician
SUPERIOR CABINETS
Saskatoon, SK
Opportunity: Superior Cabinets is currently seeking a detailed oriented Engineering Technician to support our engineering team. The ideal candidate will assist with project planning,…
Added 2 hours ago
Field Service Representative - Power
Vertiv
Toronto, ON
The Field Service Representative is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products…
Added 2 hours ago
Carpenter (Testing Technician)
QAI Laboratories Ltd.
Vaughan, ON
QAI is currently looking for a Technician - Doors & Windows testing - to join our Building Products team in Toronto, ON. Our ideal candidate would be someone who has a technical diploma…
Added 2 hours ago
Mech and Robotics Tech
JLL
Richmond Hill, ON
Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 3 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…investigation of all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the…
Added 3 hours ago
Mech & Robotics Tech
JLL
Brampton, ON
Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 3 hours ago
Maintenance Repair Analyst
The Seaboard Transport Group
Toronto, ON · North York, ON
Full-time
…performance for heavy-duty trucks and trailers. By connecting field expertise with fleet leadership, this role uses data analytics, diagnostics and engineering judgment to drive smarter…
Added 3 hours ago
JM Heavy Equipment Technician - Frac Service Field
STEP Energy Services
Red Deer, AB
Full-time
…to exceptional service. Whether in the office or out in the field, every STEP employee is a professional that we trust to get the job done…
Added 3 hours ago
Research Technician II/III
University Health Network
Toronto, ON
Internship
We are seeking a highly motivated Research Technician with strong wet-lab experience to support and execute experimental projects in cancer epigenomics and 3D genome biology. The successful…
Added 3 hours ago
Maintenance Repair Analyst
The Seaboard Transport Group
Moncton, NB
Full-time
…performance for heavy-duty trucks and trailers. By connecting field expertise with fleet leadership, this role uses data analytics, diagnostics and engineering judgment to drive smarter…
Added 3 hours ago
Maintenance Repair Analyst
The Seaboard Transport Group
Dartmouth, NS
Full-time
…performance for heavy-duty trucks and trailers. By connecting field expertise with fleet leadership, this role uses data analytics, diagnostics and engineering judgment to drive smarter…
Added 3 hours ago
FIELD TECHNICIAN
SOPREMA Canada
Surrey, BC
Added 3 hours ago
Maintenance Technician Co-op
Protocase Inc./45Drives Ltd.
NS · Sydney, Nova Scotia
We're looking for a motivated and mechanically inclined Maintenance Technician Co-op Student from Dalhousie University to join our team for a 16-week work term at our Sydney, Nova Scotia…
Added 4 hours ago
Facilities Services Technician (Technician 3)
Kenvue
Guelph, ON
Full-time
The Facility Maintenance Technician performs routine maintenance, repairs, and inspections of building systems and equipment to support a clean, safe, and fully operational manufacturing…

Canada Controls

Technical Support Specialist

Mississauga, ON, Canada

Pay: $80,000 to $100,000 USD / year
Job type: Full-time
Apply by: Mar 21, 2027
Working hours: 40 hours per week
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Canada Controls, a business unit of Cochrane Supply & Engineering, is an award-winning, internationally recognized smart building controls distributor as a source of Building Automation Systems and IIoT products. Representing more than 100 of the industry’s top manufacturers, Canada Controls’ huge selection of products blend innovation and solutions for customized facility management and improved building efficiency when it comes to HVAC, security, energy, lighting, gas-detection and more!

Canada Controls continues to grow as we seek a Tech Support Specialist in the Greater Toronto Area.

Essential Duties & Responsibilities:

The Technical Support Specialist is a hands-on technical support role for building controls. This position operates phones and the technical support ticket queues, live troubleshooting with technicians and escalate to manufacturers with product issue. Time is spent in labs bench-testing controllers, reproducing customer issues, staging and commissioning equipment before it ships, and building out demo setups. Other duties include, but not limited to:

Provide technical support by phone, email, and ticketing system to contractors, system integrators, building owners, and end users.
Troubleshoot Niagara Framework issues - station configuration, drivers, points, histories, alarms, licensing, and platform/upgrade problems
Support customers on other building controller programming and configuration tools we distribute
Diagnose field wiring and communication problems: power, terminations, shielding, grounding, daisy-chain and termination issues on RS-485 networks
Troubleshoot IP networking as it applies to controls - addressing, subnets, VLANs, port forwarding, remote access, and BACnet/IP behavior on customer networks
Bench-test, stage, configure, and commission controllers and gateways before they go out the door
Reproduce reported issues in the lab and document root cause and resolution
Escalate confirmed product defects to manufacturers and track them through resolution
Document solutions in our internal knowledge base so the answer exists the next time
Support our sales and inside sales teams with technical product questions, compatibility checks, and part selection
Assist with customer training sessions, lunch-and-learns, and product demonstrations
Occasional travel to customer sites within the region for on-site troubleshooting or startup support
Other duties as assigned

***THIS IS NOT A SOFTWARE DEVELOPMENT POSITION. This position(team) supports HVAC controls and controls software - wiring, networks, protocols, commissioning, and the software tools our customers use to run their buildings.***

Work Environment & Schedule:

This is a full-time position working 40 hours per week on weekdays 7:30a - 5:00p. This role combines desk-based support work at our branch Mississauga, ON with hands-on bench and lab work, plus occasional site visits.

Required Qualifications:

Bachelor's degree or equivalent experience with Information Technology/Systems, Computer/Data Science, Information Systems, Engineering, or related field.
General networking fundamentals - TCP/IP, subnetting, and serial-based communications (RS-485/RS-232).
Proficient on Windows platforms.
Strong verbal and written communication - you can walk a technician through a fix over the phone without losing them.
Ability to quickly learn and retain a working knowledge of new software, products and concepts.
Valid driver's license.

Preferred Qualifications:

1–3 years minimum in technical support, field service, or another customer-facing technical role
HVAC Controls or Building Automation Systems experience - installing, commissioning, servicing, or supporting them
Working knowledge of low-voltage control wiring: reading wiring diagrams and submittals, terminations, troubleshooting with a multimeter
Niagara Framework experience (Niagara 4 certification a strong asset)
Familiarity with building controls protocols - BACnet, LonWorks, Modbus
Experience with any major BAS platform: Distech, Honeywell, Johnson Controls, Siemens, Delta, Reliable Controls, KMC, or similar
HVAC mechanical background - knowing how an AHU, VAV box, chiller, or boiler actually sequences
Electrical or trade certification (309A, 442A) or HVAC certification (313A/313D, G2/G3)
Building Niagara graphics and dashboards, or setting up trends, histories, and reports
Light scripting or database familiarity (SQL queries, CSV/point-list manipulation) for data and reporting tasks
Experience with ticketing systems (Zendesk, Freshdesk, ServiceNow or similar)
Prior experience in controls distribution or as a controls contractor

Compensation & Benefits:

This is a salary position, paid bi-weekly, ranging between $80,000 - $100,000 per year. Starting salary wage is negotiable and based on qualifications experience.

Canada Controls division offers competitive benefits packages including health, dental, and vision with Desjardins, long-term disability, life insurance, tuition reimbursement, assistance programs, profit sharing, vacation, and public holidays.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All employment opportunities with Canada Controls are contingent based upon completed satisfaction on our onboarding. Any candidate accepting a job offer for employment are subject to a full background check on employment history, criminal record, and sex offenders list. Candidates will not automatically be barred from employment with Cochrane Supply with any information that is shared including any pending and convicted felonies or misdemeanors.

Canada Controls is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Canada Controls participates in E-Verify. Established documentation including valid identification and employment authorization will be provided to the DHS and SSA with a completed Form I-9 to confirm authorization to work in the United States.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist provides hands-on technical support for building controls via phone, email, and ticketing systems. Responsibilities include troubleshooting hardware and software issues, bench-testing equipment, and performing on-site support for customers.

Requirements

Candidates must have a bachelor's degree or equivalent experience in a technical field and strong knowledge of networking fundamentals. Preferred qualifications include 1-3 years of technical support experience and familiarity with HVAC controls or building automation systems.

Skills

Technical support
Building automation systems
HVAC controls
Networking fundamentals
TCP/IP
RS-485
Troubleshooting
Niagara framework
Commissioning
BACnet
Modbus
Low-voltage wiring
Customer service
Windows platforms
Technical documentation
Hardware testing

Benefits

Health insurance
Dental insurance
Vision insurance
Long-term disability
Life insurance
Tuition reimbursement
Assistance programs
Profit sharing
Vacation
Public holidays

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Building Automation Systems
HVAC
IIoT
Niagara Framework
TCP/IP
RS-485
BACnet
LonWorks
Modbus
Commissioning
Troubleshooting
Networking
Subnetting
Multimeter
SQL
Zendesk
Freshdesk
ServiceNow
Distech
Honeywell
Johnson Controls
Siemens
Delta
Reliable Controls
KMC
309A
442A
313A
G2/G3

Report this job