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Added 8 mins ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement/Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
Added 8 mins ago
Senior Valuation Analyst
Scotiabank
Toronto, ON
The Senior Valuation Analyst supports the Valuation Team’s daily operations and strategic priorities. The role requires strong technical expertise and sound judgment to analyze financial…
Added 8 mins ago
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Manager, Investment Financial Planning & Analysis and Data Analytics
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
Chartered Financial Analyst (CFA) designation or progress toward it is an asset; Chartered Professional Accountant (CPA) or equivalent is also an asset
Added 8 mins ago
Finance Data Analyst
The Canada Life Assurance Company
Kitchener, ON
The FP&A (Financial Planning & Analysis) team in the Finance Department is looking for a Finance Data Analyst to add to our growing team. The role will support the FP&A function through…
Added 23 mins ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
…required. CompTIA certifications such as Security+, Cybersecurity Analyst (CySA+), Certified Business Continuity Professional (CBCP), or Certified in Risk and Information Systems Control…
Added 23 mins ago
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QA Analyst co-op
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology team as a Test & Quality Assurance Analyst Co-Op and have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a part of an…
Added 23 mins ago
CT
Post-Purchase Program Analyst
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
The Post-Purchase Program Analyst supports the delivery of the Post-Purchase Program under the broader Product Quality Organization’s mandate to support our customers, drive quality…
Added 23 mins ago
Senior Actuarial Analyst, High Net Worth Pricing
Aviva
Markham, ON
Added 23 mins ago
Senior Actuarial Analyst
Swiss Re
Toronto, ON
Added 23 mins ago
Engagement Analyst
Government of Alberta
AB
The Engagement Analyst provides research, analysis, coordination and project support for stakeholder engagement initiatives across the ministry. Reporting to the Manager, the position…
Added 23 mins ago
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HR Business Partner
Stantec
Calgary, AB
- Full-time
The successful candidate will be a trusted advisor, strategist, consultant, analyst, change agent, and coach. The individual will sit alongside and collaborate with business leaders to…
Added 24 mins ago
MD
Lead Analyst, Statistical Sampling - State Prog Admin Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Lead Analyst, Statistical Sampling
Added 24 mins ago
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Senior Analyst, Treasury & Tax Operations
EDB
Canada
- Full-time
We are seeking a Senior Analyst, Treasury & Tax Operations to join our team at EDB, reporting directly to the Senior Director, Global Controller. In this hands-on role, you will run the…
Added 39 mins ago
Cyber and Forensic Technology Consulting Analyst/Associate- Fleming Internship Program
Charles River Associates - Private
Toronto, ON
Our Summer Analyst/Associate Internship program mirrors the analyst experience to give you an understanding of our business and experience project work at Charles River Associates.…
Added 39 mins ago
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Sourcing Operations Analyst
Lime
Remote, Canada
- $57,000 to $69,000 CAD / year
- Full-time
- Remote
Lime is hiring a Sourcing Operations Analyst to join our Indirect Strategic Sourcing & Services team. Reporting to the Global Sourcing Services Manager, you will independently manage an…
Added 39 mins ago
Senior Data Reporting Analyst
Equitable
Waterloo, ON
Equitable is growing! We are looking for a Senior Data Reporting Analyst to join our Group Actuarial team!
Added 53 mins ago
OS
Operational Excellence Analyst
Orion Steel Group
Camrose, AB · Edmonton, AB
- Full-time
The Operational Excellence Analyst will support our Camrose location. The Analyst will be responsible for developing and implementing the corporate operational excellence strategy at…
Added 53 mins ago
Q
Senior Business Systems Analyst
Quantiphi
Toronto, ON
- Contract
Top analyst recognitions from Gartner, ISG, and Everest Group.
Added 53 mins ago
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Salesforce Business Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for "Salesforce Business Analyst"
Added 53 mins ago
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Business and Quality Control Analyst
BJRC Recruiting
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…investment sectors. They are seeking a Business and Quality Control Analyst to ensure residential mortgage files meet underwriting standards before funding, while optimizing business…
Added 53 mins ago
RI
Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
…requirements, confirming design meets end user needs, data migration analyst, support for QA (testing phases) and end user knowledge transfer and system deployment…
Added 53 mins ago
RI
Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
…requirements, confirming design meets end user needs, data migration analyst, support for QA (testing phases) and end user knowledge transfer and system deployment…
Added 53 mins ago
RI
Senior Business Analyst – ERP/EAM Implementation
Raas Infotek
AB · Edmonton, AB
- Contract
Job role: Senior Business Analyst – ERP/EAM Implementation
Added 53 mins ago
JG
Business Systems Analyst (BSA) – TSBI
J&M Group
Toronto, ON
- Contract
Added 53 mins ago
MM
IAM RBAC Business Solution Analyst Lead
Marsh McLennan
Toronto, ON
- Full-time

Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Vancouver, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 1 year of customer service experience required
Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$22 - $25/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Evening shifts including weekdays and weekends
The successful hire must be able to work Evenings and Weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In-Store Training Program
Benefit Package after 3 Months
Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information
Vacancy Status
This posting is for a new vacancy.

Equal Opportunity Employer
We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation
We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy
Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Apply About employer

More about this job

Responsibilities

Provide in-person and phone-based customer service, guide customers through buying or selling gold, silver, jewelry, and other valuables, and evaluate precious metals using provided tools and training. Maintain a clean and organized store, share accurate information with customers, and support daily operations and team success.

Requirements

At least one year of customer service experience is required, along with strong communication and interpersonal skills, attention to detail, problem-solving ability, and comfort with basic math and computer systems. Candidates should be motivated, eager to learn, and available to work evening shifts on weekdays and weekends; industry experience is not required because training is provided.

Skills

Customer Service
Communication
Interpersonal Skills
Attention to Detail
Problem-Solving
Basic Math
Computer Systems
Precious Metals Evaluation
Customer Education
Organization
Teamwork
Adaptability

Benefits

Medical Benefits
Dental Benefits
Paid Hands-On Training
Performance-Based Customer Service Bonuses
Benefit Package
Opportunities for Growth and Advancement

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Precious Metals
Gold
Silver
Jewelry
Valuables
Precious Metals Evaluation
Customer Advisory
In-Person Service
Phone-Based Service
Customer Education
Transparent Information
Basic Math
Computer Systems
Store Operations
Retail
Evening Shifts
Weekend Availability
Hands-On Training

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