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Added 2 mins ago
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Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Added 2 mins ago
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Analyst, Investment Operations
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…Portfolio Management, Product, and Institutional teams. The Analyst will support the newly established ETF mandate, manage day-to-day ETF operations activities, and assist the Investment…
Added 2 mins ago
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Credit Analyst, Commercial Banking ( Real Estate Finance)
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Montreal, QC · DEMA
- Full-time
Analyzes credit information to support lending decisions and processes for new and existing Commercial banking loans and credit solutions in an assigned portfolio of clients. Makes credit…
Added 17 mins ago
Business Analyst - Dealertrack
AutoTrader.ca
Toronto, ON
As Business Analyst, you will support Dealertrack lender clients across implementation, testing, production support and platform changes. You will be a key bridge between lenders and…
Added 17 mins ago
AC
IT and Cybersecurity Risk Analyst
Air Canada
Dorval, QC
- Full-time
The Analyst, IT & Cybersecurity Risk supports Air Canada's cybersecurity risk management and compliance programs. The role helps identify, assess, and manage cybersecurity and technology…
Added 33 mins ago
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Product Marketing Lead
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- Full-time
Run social marketing. Build a steady flow of content and distribution across our social channels, using agency support to scale.
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Customer Relationship Management Business Analyst
Avanciers Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
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Senior Financial Analyst, Marketing
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Senior Financial Analyst to join BRP’s finance team and play a key role alongside the marketing team. Reporting to the Finance Manager – Marketing, you will serve as a…
Added 33 mins ago
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Financial and Business Intelligence Analyst, Global Trade Services
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Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Support international business units in controlling costs related to their imports.
Added 33 mins ago
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Functional Analyst, SAP SD
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Act as a lead functional analyst for SAP SD Order to Cash processes engaged in programs, project implementations, small improvements delivery and exceptionally application support.
Added 48 mins ago
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SAP FICO Consultant
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Terrebonne, QC
- Full-time
We are seeking an SAP FICO Analyst to support Finance systems, business processes, and SAP initiatives. This role serves as the primary liaison between Finance and IT, translating business…
Added 48 mins ago
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Senior Financial Analyst
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Belleville, ON
- Full-time
Reporting to the Finance Manager, the Senior Financial Analyst is responsible for providing advanced financial analysis, reporting, budgeting, forecasting, and strategic financial support…
Added 48 mins ago
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Experienced Technical Business Analyst - Data Support
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Victoria, BC
- Full-time
As an Experienced Technical Business Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined…
Added 48 mins ago
WM
Network Operations Center Analyst
Wyse Meter Solutions Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
The NOC Analyst plays a critical front-line role in ensuring the reliability and availability of Wyse’s metering network. This role involves continuous oversight of end devices in the field…
Added 48 mins ago
AY
Analyste à la conformité / Compliance Analyst
Avison Young | Canada
Montreal, QC
- Full-time
To support Avison Young’s Canadian business by completing Know Your Client (KYC) verifications for new and existing clients and maintaining accurate, organized AML/KYC records. The role…
Added 48 mins ago
BH
Load Research Analyst 3
BC Hydro
Vancouver, BC
- $95,000 to $102,200 CAD / year
- Full-time
…study; plus six (6) years of experience as a Load Research Analyst 2 or in a role with comparable duties and responsibilities involving data integration and analysis to support load…
Added 1 hour ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Vancouver, BC
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a…
Added 1 hour ago
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Business Banking Associate
TD
Toronto, ON
- Full-time
…a structured training program before moving up to become an Analyst on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial…
Added 1 hour ago
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Senior SharePoint Systems Analyst
Keyera
Calgary, AB
- Full-time
Keyera is looking for an organized, customer-focused Senior SharePoint Systems Analyst to administer and improve our SharePoint Online and Microsoft 365 collaboration environment. Working…
Added 1 hour ago
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Integrated Logistics Support Analyst, Aircraft & Ships
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Mirabel, QC · Montreal, QC
- Full-time
Work collaboratively as part of an Integrated Logistics Support analyst team.
Added 1 hour ago
Financial Analyst, Revenue, Contract (16 months)
Softchoice
Toronto, ON
…tackling technical accounting challenges? As the Revenue Financial Analyst you will be the subject matter expert for the Company’s revenue operations and compliance requirements. You will…
Added 1 hour ago
IF
Financial Analyst– 4-month Internship/Coop (Summer 2027)
Intact FC
Montreal, QC
- Full-time
…investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow…
Added 1 hour ago
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Senior Financial Analyst
New Flyer
Remote, Canada
- Full-time
- Remote
Prepare and analyze ad hoc tariff-related reports and requests to support business operations, customer requirements, and cross-functional decision-making.
Added 1 hour ago
SD
Technical Analyst
Symbiotic Digital
SK · Regina Central, Saskatchewan
- Contract
Position: Technical Analyst - Credit Decisioning,
Added 1 hour ago
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Analyst, Infrastructure-Storage & Compute Services
FCT
Oakville, ON
- Full-time
As an Infrastructure Analyst, Storage & Compute Services, you will provide hands-on technical expertise for FCT’s enterprise storage and compute platforms. Reporting to the Team Lead,…

Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Vancouver, BC, Canada

Apply About employer

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Job details

Experience: Minimum 1 year of customer service experience required
Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$22 - $25/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Evening shifts including weekdays and weekends
The successful hire must be able to work Evenings and Weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In-Store Training Program
Benefit Package after 3 Months
Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information
Vacancy Status
This posting is for a new vacancy.

Equal Opportunity Employer
We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation
We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy
Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Apply About employer

More about this job

Responsibilities

Provide in-person and phone-based customer service, guide customers through buying or selling gold, silver, jewelry, and other valuables, and evaluate precious metals using provided tools and training. Maintain a clean and organized store, share accurate information with customers, and support daily operations and team success.

Requirements

At least one year of customer service experience is required, along with strong communication and interpersonal skills, attention to detail, problem-solving ability, and comfort with basic math and computer systems. Candidates should be motivated, eager to learn, and available to work evening shifts on weekdays and weekends; industry experience is not required because training is provided.

Skills

Customer Service
Communication
Interpersonal Skills
Attention to Detail
Problem-Solving
Basic Math
Computer Systems
Precious Metals Evaluation
Customer Education
Organization
Teamwork
Adaptability

Benefits

Medical Benefits
Dental Benefits
Paid Hands-On Training
Performance-Based Customer Service Bonuses
Benefit Package
Opportunities for Growth and Advancement

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Precious Metals
Gold
Silver
Jewelry
Valuables
Precious Metals Evaluation
Customer Advisory
In-Person Service
Phone-Based Service
Customer Education
Transparent Information
Basic Math
Computer Systems
Store Operations
Retail
Evening Shifts
Weekend Availability
Hands-On Training

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