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Added 4 mins ago
Cost Controller, Project Controls (Contract)
Trans Mountain
Calgary, AB
Added 4 mins ago
Senior Planner & Scheduler (Contract)
Trans Mountain
Calgary, AB
Added 4 mins ago
SE
Senior Specialist, Site Project Management
Schneider Electric
AB · Edmonton, Alberta
- Full-time
We’re looking for an experienced project management professional to lead the on-site execution of complex data center, mission-critical, and integrated building systems projects.
Added 4 mins ago
C
Video Producer, Scams Unit (English Services) (On Site)
CBC/Radio-Canada
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- Full-time
English (Reading - P - Professional), English (Speaking - P - Professional), English (Writing - P - Professional)
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Senior Writer, Scams Unit (English Services) (On-Site)
CBC/Radio-Canada
Toronto, ON
- Full-time
English (Reading - P - Professional), English (Speaking - P - Professional), English (Writing - P - Professional)
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Senior Producer, Scams Unit (English Services) (On-Site)
CBC/Radio-Canada
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- Full-time
English (Reading - P - Professional), English (Speaking - P - Professional), English (Writing - P - Professional)
Added 4 mins ago
Registered Psychiatric Nurse/Nurse (N2) - Area 15 Forensics SMHC
Winnipeg Regional Health Authority
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…Nurse (RPN)/ Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those with complex and unpredictable health needs. These…
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Regional Service Agent - Boutique
Allstate
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- Full-time
…inquiries from internal and external customers in an efficient, professional, and accurate manner. This individual provides customers with product knowledge and resolves customers concerns.…
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Senior Relationship Manager, Retail Financial Services
RBC
Montreal, QC
- Full-time
Career Development: Challenging opportunities for your professional growth and career advancement, supported by training and mentorship programs.
Added 19 mins ago
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Activation Aide Certified | Permanent Full Time|8:30am-4:30pm Days
Sienna Senior Living
Toronto, ON
- Full-time
…and where every day brings new opportunities for personal and professional growth. Join us in our mission to ensure that our residents lead lives filled with happiness, dignity, and…
Added 19 mins ago
SS
Guest Attendant- Permanent Part Time 11:00pm to 7:00am
Sienna Senior Living
Keswick, ON
- Part-time
…benefits that support team members’ financial, personal and professional…
Added 19 mins ago
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Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
We are seeking a professional with a post-secondary diploma in Information Security, Computer Science or closely related field. Our ideal candidate has a minimum of five (5) years…
Added 19 mins ago
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Assistant, Legal Services
Town of Caledon
Caledon, ON
- Full-time
We are seeking an enthusiastic professional with a post-secondary 2-year Legal Assistant or Law Clerk program or closely related degree. Our ideal candidate has minimum 3-5 years of…
Added 19 mins ago
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Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Added 19 mins ago
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Personal Banking Associate Trainee
TD
Bowmanville, ON
- Full-time
Added 19 mins ago
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Personal Banking Associate Trainee (North York, Central Toronto) - Current and Future Opportunities
TD
Toronto, ON
- Full-time
Added 19 mins ago
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Mortgaga Specialist
BMO
Brampton, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 19 mins ago
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Technical Support Coordinator
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…growing team within a great organization that supports growth and professional…
Added 19 mins ago
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Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Added 19 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Added 19 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Added 19 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
North Battleford, SK
- Full-time
If you enjoy a busy workplace, have strong communication skills, and bring a positive attitude to your work, we'd love to hear from you!
Added 19 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
North Battleford, SK
- Full-time
Are you an experienced, certified Barber or Hairstylist looking for a workplace where you can develop your skills, connect with guests, and be part of a supportive team?
Added 19 mins ago
Senior Actuarial Analyst
Swiss Re
Toronto, ON
We are looking for an Actuarial professional to join our Life & Health Americas Valuation team, where you’ll take ownership of Swiss Stat reporting for the US Traditional Life business.…
Added 19 mins ago
Engagement Analyst
Government of Alberta
AB
The successful candidate may be required to work from an office location in Edmonton in accordance with applicable Government of Alberta workplace policies.

Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Vancouver, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 1 year of customer service experience required
Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$22 - $25/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Evening shifts including weekdays and weekends
The successful hire must be able to work Evenings and Weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In-Store Training Program
Benefit Package after 3 Months
Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information
Vacancy Status
This posting is for a new vacancy.

Equal Opportunity Employer
We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation
We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy
Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Apply About employer

More about this job

Responsibilities

Provide in-person and phone-based customer service, guide customers through buying or selling gold, silver, jewelry, and other valuables, and evaluate precious metals using provided tools and training. Maintain a clean and organized store, share accurate information with customers, and support daily operations and team success.

Requirements

At least one year of customer service experience is required, along with strong communication and interpersonal skills, attention to detail, problem-solving ability, and comfort with basic math and computer systems. Candidates should be motivated, eager to learn, and available to work evening shifts on weekdays and weekends; industry experience is not required because training is provided.

Skills

Customer Service
Communication
Interpersonal Skills
Attention to Detail
Problem-Solving
Basic Math
Computer Systems
Precious Metals Evaluation
Customer Education
Organization
Teamwork
Adaptability

Benefits

Medical Benefits
Dental Benefits
Paid Hands-On Training
Performance-Based Customer Service Bonuses
Benefit Package
Opportunities for Growth and Advancement

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Precious Metals
Gold
Silver
Jewelry
Valuables
Precious Metals Evaluation
Customer Advisory
In-Person Service
Phone-Based Service
Customer Education
Transparent Information
Basic Math
Computer Systems
Store Operations
Retail
Evening Shifts
Weekend Availability
Hands-On Training

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