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Added 2 mins ago
Financial Service Representative
Money Mart
Toronto, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 2 mins ago
TT
Associé / Associée De Magasin De Détail Temps Partiel - Marshalls/Homesense Centre Mega Vaudreuil
The TJX Companies, Inc.
Vaudreuil-Dorion, QC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 mins ago
Tax Administrator, Scotiatrust - Montreal, QC
Scotiabank
Montreal, QC
Actively pursues effective and efficient operations of his/her respective areas, while ensuring thorough knowledge of, and strict adherence to, the Bank’s Global Sales Practices, ensuring…
Added 2 mins ago
Customer Experience Associate - North Langley, Langley BC (15hrs/week)
Scotiabank
Langley (District), BC · Langley, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 16 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Ajax, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 16 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 17 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Antigonish, NS
- Full-time
Position Summary...The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see…
Added 31 mins ago
SHIFT LEADER - ORFUS OUTLET
Kitchen Stuff Plus
Toronto, ON
Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety
Added 31 mins ago
F
Regional Operations Manager - GTA
Foodtastic
ON · Missisauga, Ontario
- Full-time
including sales, performance, guest experience scores, Food Safety and Associate engagement.
Added 31 mins ago
BD
24-sales associate | Part time
Bain Dépôt
Edmonton, AB
- Part-time
We are currently looking for a part time - Sales Associate to join the team at our Edmonton store.
Added 31 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Scarborough Town Centre
Fox Group Canada Inc.
Toronto, ON · Scarborough, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 32 mins ago
BV
SEASONAL ASSOCIATE
Bikini Village
Burlington, ON
- Full-time
Performance bonuses (in-store sales or management position);
Added 32 mins ago
BV
SALES ASSOCIATE
Bikini Village
Burnaby, BC
- Full-time
Performance bonuses (in-store sales or management position);
Added 47 mins ago
R
Nike - Seasonal Athlete (Seasonal Sales Associate) - Rideau
Retailors
Ottawa, ON
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
Added 47 mins ago
P
Part Time Core Sales Associate
Pandora
Laval, QC
- $17 to $21.25 CAD / hour
- Part-time
The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding…
Added 47 mins ago
SI
Retail Operations Supervisor
Staples Inc.
Kamloops, BC
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 hour ago
PT SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 1 hour ago
CT
Warehouse Associate
Canadian Tire (T MacRae Family Sales Ltd)
North Vancouver, BC
- $18.25 to $19.05 CAD / hour
- Full-time
The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner.…
Added 1 hour ago
TT
Retail Store Associate Temporary Part time Winners/Homesense - Argentia
The TJX Companies, Inc.
Mississauga, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
P
Part Time Core Sales Associate
Pandora
Laval, QC
- Part-time
The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding…
Added 1 hour ago
T
Sales Associate
Tilley
Halton Hills, ON
- $17 to $18 CAD / hour
- Part-time
Sales Associates are responsible for driving store sales and creating an outstanding customer experience for our guests. Our associates are dynamic individuals who are not only interested…
Added 1 hour ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
London, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 1 hour ago
FG
MANGO - Assistant Store Manager/Assistant(e) gérant(e) de magasin - St Bruno
Fox Group Canada Inc.
Saint-Bruno-de-Montarville, QC · Saint-Bruno-de-Montarvill, Quebec
- Full-time
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Added 1 hour ago
W
(can) staff pharmacist
Walmart
Stouffville, ON
- Full-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…

Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Vancouver, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 1 year of customer service experience required
Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$22 - $25/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Evening shifts including weekdays and weekends
The successful hire must be able to work Evenings and Weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In-Store Training Program
Benefit Package after 3 Months
Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information
Vacancy Status
This posting is for a new vacancy.

Equal Opportunity Employer
We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation
We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy
Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Apply About employer

More about this job

Responsibilities

Provide in-person and phone-based customer service, guide customers through buying or selling gold, silver, jewelry, and other valuables, and evaluate precious metals using provided tools and training. Maintain a clean and organized store, share accurate information with customers, and support daily operations and team success.

Requirements

At least one year of customer service experience is required, along with strong communication and interpersonal skills, attention to detail, problem-solving ability, and comfort with basic math and computer systems. Candidates should be motivated, eager to learn, and available to work evening shifts on weekdays and weekends; industry experience is not required because training is provided.

Skills

Customer Service
Communication
Interpersonal Skills
Attention to Detail
Problem-Solving
Basic Math
Computer Systems
Precious Metals Evaluation
Customer Education
Organization
Teamwork
Adaptability

Benefits

Medical Benefits
Dental Benefits
Paid Hands-On Training
Performance-Based Customer Service Bonuses
Benefit Package
Opportunities for Growth and Advancement

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Precious Metals
Gold
Silver
Jewelry
Valuables
Precious Metals Evaluation
Customer Advisory
In-Person Service
Phone-Based Service
Customer Education
Transparent Information
Basic Math
Computer Systems
Store Operations
Retail
Evening Shifts
Weekend Availability
Hands-On Training

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