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Added 3 mins ago
HI
CAN – Business Analyst IV
HRbrain Inc.
Toronto, ON
- Full-time
Support the risk appetite of the bank, by providing guidance and monitor day-to-day operations within the team, regarding Liquidity Risk. Ensure all analysis is complete and accurate with…
Added 18 mins ago
RP
Jr Project Controls Analyst
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
We are seeking a detail-oriented, highly analytical Junior Project Controls Analyst to join the project support team of a prominent Calgary-based organization in the energy and utility…
Added 18 mins ago
GC
Reporting Analyst
Grainger Canada
Vaughan, ON
- Full-time
…projects to enhance and/or improve process and reporting that support our business activities and Supplier/Product…
Added 18 mins ago
GF
Structural Analysis Engineer
General Fusion
Richmond, BC
- $95,000 to $115,000 CAD / year
- Full-time
The Structural Mechanical Engineer / Stress Analyst will be responsible for the structural integrity and dynamic structural performance of large-scale machine systems, with a primary focus…
Added 48 mins ago
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Finance Business & Data Analyst
eTeam
Montreal, QC
- Contract
The Finance Business & Data Analyst will be a key contributor to the FDO team in Montreal, focusing on the hands-on development of SQL scripts and the implementation of Data Quality Rules…
Added 48 mins ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Added 48 mins ago
GC
Product Information Analyst (12-month Contract)
Grainger Canada
Vaughan, ON
- Full-time
…information in the Product Information Management (PIM) System. To support business initiative related to changing product information while maintaining the data integrity and hierarchy…
Added 48 mins ago
UO
Data Analyst
University of Victoria
Victoria, BC
- Full-time
The Data Analyst leads the collection, analysis, and interpretation of data to support strategic planning, operational decision-making, and continuous improvement within Student Wellness.…
Added 49 mins ago
Inventory Control Analyst
Tigercat | MacDonald Steel
Brant, ON
The Inventory Control Analyst is responsible for reviewing and improving inventory control processes and for ensuring inventory levels are maintained at optimal levels to support production…
Added 1 hour ago
C
Business Analyst Co-op (Winter 2027)
CIBC
Toronto, ON
- Full-time
CIBC’s Retail Credit Adjudication Team is hiring a Business Analyst Co-op. The Enterprise Architecture Team is responsible for providing the technology strategy and implementation of…
Added 1 hour ago
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Business Systems Analyst (Guidewire ClaimCenter)
Procom
Toronto, ON
- Contract
We are seeking a Business Systems Analyst (BSA) specializing in Guidewire ClaimCenter to join a strategic Property & Casualty (P&C) Insurance transformation program. In this role, you will…
Added 1 hour ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Business, Mining, Trade and Job Creation is seeking a qualified candidate to fill the position of Regional Financial Analyst in Winnipeg.
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
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Business Systems Analyst - Guidewire
Co-operators
Mississauga, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
C
Business Systems Analyst - Guidewire
Co-operators
Moncton, NB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
C
Business Systems Analyst - Guidewire
Co-operators
Guelph, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
C
Business Systems Analyst - Guidewire
Co-operators
Toronto, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
C
Business Systems Analyst - Guidewire
Co-operators
Burlington, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
RA
Junior Business Analyst (Digital Products - Financial Services)
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
Discover an opportunity in the insurance sector for our client and contribute to initiatives that support exceptional digital experiences for advisors and clients. Be part of a…
Added 1 hour ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
The commercial analyst will be responsible for assisting Business Banking Relationship Managers, Senior Relationship Mangers and Directors, via credit and related support, including at…
Added 1 hour ago
AC
Analyste En Information Financière
Aston Carter
Montreal, QC
- $55 to $59 CAD / hour
- Contract
This Financial Reporting Analyst role supports the development of new financial products by leading both financial reporting and post-development testing activities. You will work closely…
Added 1 hour ago
Y
Technical Business Systems Analyst, AML
Yochana
Toronto, ON
- Contract
Role: : Technical Business Systems Analyst, AML – Toronto, ON (Hybrid)
Added 1 hour ago
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T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON
- Full-time
We are seeking a highly analytical and technically skilled Senior Data Analyst / Business Analyst to support enterprise finance and regulatory data initiatives. The successful candidate…
Added 1 hour ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Contract
The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity…

Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Surrey, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 1 year of customer service experience required
Posting language: English
Posted: Nov 3, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Surrey location (10362 King George Hwy. #120, Surrey, BC)! This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$23/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Day shifts including weekdays and weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In-Store Training Program
Benefit Package after 3 Months
Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information

Vacancy Status

This posting is for an existing vacancy.

Equal Opportunity Employer

We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation

We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy

Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Apply About employer

More about this job

Responsibilities

You will provide in-person and phone-based customer service while evaluating jewelry and precious metals. Additionally, you will maintain store operations and educate customers on buying and selling processes.

Requirements

The role requires a minimum of one year of customer service experience and a strong desire to learn. Candidates must possess solid communication skills, basic math proficiency, and a sharp eye for detail.

Skills

Customer service
Communication
Interpersonal skills
Attention to detail
Problem-solving
Basic math
Computer systems
Jewelry evaluation
Precious metals knowledge

Benefits

Medical benefits
Dental benefits
Paid training
Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Precious Metals
Retail
Gold
Silver
Jewelry Evaluation
Customer Advisory
In-person Service
Operations
Training
Surrey
Canada Gold

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