Find work in Canada.

349,611 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
AC
Daycare supervisor
A CHILD’S STORY – TERWILLEGAR DAY CARE
Edmonton, AB
- $36 to $38 CAD / hour
- Full-time
- On-site
Lead activities by telling or reading stories, teaching songs and taking children to local points of interest
Added 1 min ago
IO
Nanny
Irene Osaghae Caregiver
Winnipeg, MB
- From $18 CAD / hour
- Full-time
- On-site
Added 9 mins ago
KF
Nanny
Karamchandani Family
Westmount, QC
- From $19 CAD / hour
- Full-time
- Contract
- On-site
Added 10 mins ago
L
Bakery Assistant Department Manager - Full Time
Longo's
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Ability to lead, coach, motivate and work in a fast paced environment
Added 10 mins ago
S
Outside Sales Representative
SiteTalent
Burnaby, BC
- $65,000 to $70,000 CAD / year
- Full-time
Lead with the company’s key strategic brand to open doors with new accounts
Added 10 mins ago
M
Department Manager, Category - Footwear (Full Time)
MEC
Quebec, QC
- Full-time
…adventures – and as a Department Manager , you’ll be there to lead our teams to make it…
Added 10 mins ago
TT
Retail Customer Service Coordinator Full Time Winners – Londonderry Mall
The TJX Companies, Inc.
Edmonton, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 10 mins ago
CA-Pro
Apple
Edmonton, AB
Demonstrate, sustain, and lead top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and…
Added 12 mins ago
VS
Home child care provider
Varinder Singh Bhangu Prabhjot Kaur Bansal
Surrey, BC
- From $21.05 CAD / hour
- Full-time
- Contract
- On-site
Added 16 mins ago
RA
Child caregiver - private home
Ramanjot Atwal
Surrey, BC
- From $20.5 CAD / hour
- Full-time
- On-site
Added 21 mins ago
BM
Web developer
BBX Moving
Richmond, BC
- From $41 CAD / hour
- Full-time
- On-site
Lead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivity
Added 25 mins ago
A
HVAC Technician – Level 2
AirRevive
Hamilton, ON
- Full-time
Technicians will rotate into team lead roles, managing on-site tasks, coordinating with other team members, and mentoring junior staff. Effective communication and collaboration are…
Added 26 mins ago
S
Services Lead, Stores - Full Time
Sephora
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 26 mins ago
JR
Manager, Research and Partnerships
Jumpstart Refugee Talent
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…seeking an experienced research and partnership professional to lead and pioneer the next stage of RLI Canada’s…
Added 39 mins ago
EN
Live-in nanny
eric normandin
Carignan, QC
- From $19 CAD / hour
- Full-time
- On-site
Added 40 mins ago
NK
Dog Trainer - Apprenticeship Program
Noble k9
St. Agatha, ON · Saint Agatha, ON
- Internship
Most people spend four years and tens of thousands of dollars on education that doesn't lead anywhere. They graduate with debt and zero practical skills. Meanwhile, the dog training…
Added 40 mins ago
PH
PHYSIOTHERAPIST – TORONTO, ON
PhysioPlus Health Group
Toronto, ON
- Full-time
Career progression pathways: Focus on clinical work, diversify with business involvement, become a Clinic Lead, or even join as a Partner at a new location.
Added 40 mins ago
F&
Showroom Assistant, Color & Design Sales
Farrow & Ball
Toronto, ON
- $20.5 CAD / hour
- Full-time
Support the Showroom Manager with sales and non-sales activities and lead by example.
Added 40 mins ago
T
Client Solutions Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
- Grow revenue, educate, and lead upsell conversations with clients post initial sale
Added 41 mins ago
R
PART TIME Team Lead - FREE ACCOMMODATION
Roots
Lake Louise, AB
- Part-time
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 41 mins ago
Sales Associate-Retail
Roots
Ottawa, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 52 mins ago
CF
Child caregiver - private home
Calabro Family
Toronto, ON
- From $23 CAD / hour
- Full-time
- On-site
Added 53 mins ago
GC
Child care provider - private home
GENGNI CHEN
Vancouver, BC
- From $20 CAD / hour
- Full-time
- Contract
- On-site
Added 55 mins ago
7
Store Crew
7-Eleven
Fort McMurray, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 55 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Surrey, BC
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…

Canada Goose

Lead, Operations

Ottawa, ON, Canada
Rideau Centre, Canada

$27.50 - $33.50 / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $27.50 - $33.50 / hour
Job type: Full-time
Experience: 2 to 3 years of leadership experience in a related industry.
Posting language: English
Posted: Oct 7, 2026

Original job description

Location:

Rideau Centre

Address:

Unit 0312 - 50 Rideau Street Ottawa, Ontario K1N 9J7 Canada

Job Title:

Lead, Operations

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:

As a key member of the store leadership team, the Lead - Experience is responsible for creating highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. You are the ultimate champion for best-in-class service and are passionate about owning the selling floor. You provide in the moment feedback to the team, always ensuring an elevated customer experience. You contribute to a positive and productive work environment by consistently achieving goals, championing the team, and supporting a profitable business. You are a steward of Canada Goose’s values and culture.

What You'll Do:

Deliver and model a superior customer service journey reflective of Canadian Warmth that translates into an exceptional customer experience; track, report and measure relevant KPIs.
Teach, coach, and demonstrate service and selling behaviours that drive relevant KPIs and reflect a luxury culture and help each team member become a highly accountable and effective brand representative.
Address customer issues and coach team on resolutions.
Lead culture of clienteling, ensuring Brand Ambassadors are fostering consistent, elevated engagement with top clients by leveraging provided tools.
Support a culture of talent development and ongoing education for the store team.
Maintain an inclusive and diverse working environment.
Lead, execute, and follow up on all educational initiatives and strategies.
Actively coach and develop team members to improve performance and foster growth.
Continuously coach selling and service behaviours that drive Brand Ambassador performance and enhance the customer journey.
Inspire and support an outstanding employee experience and drive Employee Engagement.
Maintain an open-door environment that encourages feedback and discourse.
Support store management team in recruitment efforts aimed at building external network of talent.
Teach, coach, and ensure consistent use of strategic tools – communications platform, payroll management, queue management, learning management, virtual appointment platform.
Partner with key cross functional teams to ensure the physical store space is maintained at the highest level.
Achieve or exceed sales targets including both the top and bottom-line results.
Continuously analyze key performance indicators and support action plans that drive performance.
Partner with store management to ensure store has adequate resources to achieve and exceed performance goals. (e.g., inventory, labour).

Let's Talk About You:

2 to 3 years of leadership experience in a related industry.
Previous experience working with luxury lifestyle brands in Flagship or high-volume traffic locations
Experience in guest relationship management tools.
Payroll and expense management
Solid understanding of retail math and metrics; using analytics to drive the business.
Guest experience enthusiast, driving performance through internal KPIs.
Analytical driver with keen attention to detail.
Is agile and able to quickly change course as needed.
Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday).
Strong time management and organizational skills, ability to multi-task in a fast-paced environment.
Proficiency in another language is an asset.

What’s in it For You?

A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow

Hourly Range:

$27.50 - $33.50 / hour

About the salary range: We’re committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal - it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.

Apply About employer

More about this job

Responsibilities

The Lead, Operations is responsible for driving exceptional customer experiences and achieving sales targets through effective team leadership and coaching. They oversee daily store operations, manage key performance indicators, and foster a culture of service excellence and talent development.

Requirements

Candidates must have 2 to 3 years of leadership experience, preferably within a luxury or high-volume retail environment. Proficiency in retail math, guest relationship management tools, and the ability to work flexible retail hours are essential.

Skills

Retail leadership
Customer service
KPI management
Team coaching
Clienteling
Retail math
Inventory management
Payroll management
Conflict resolution
Talent development
Communication
Time management
Organizational skills
Multi-tasking
Luxury brand experience

Benefits

Total Rewards Program
Career growth opportunities
Goose Rewards
ICON Rewards
Donation matching
Paid volunteer time
Physical and mental health resources

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Luxury
Leadership
KPIs
Customer Journey
Clienteling
Retail Math
Payroll Management
Inventory Management
Team Development
Coaching
Performance Management
Flagship Store
Brand Ambassador
Sales Targets
Employee Engagement
Recruitment
Communication Platform
Learning Management

Report this job