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Canada Homestay Network

Relationship Manager, Red Deer – AB

Red Deer, AB, Canada

It is a Hybrid role, work from home office and in-person at school or partner’s office, with an hourly wage between $19.00-$21.00. · Full-time

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Job details

Pay: It is a Hybrid role, work from home office and in-person at school or partner’s office, with an hourly wage between $19.00-$21.00.
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Canada Homestay Network

Red Deer
Hybrid

Relationship Manager - Red Deer, AB

Be part of something that matters! Join a team that connects international students with compassionate and caring families in Canada creating enriching cultural experiences for both students and hosts

Full-time vacant permanent position – Hybrid (Red Deer, AB).

Who We Are

The Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 30 years.

Be part of something that matters! Join a team that connects international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families.

About The Relationship Manager Position

CHN is currently seeking a Relationship Manager located in Red Deer, AB. As a Relationship Manager you have strong relationship-building skills and can problem-solve issues as they arise. A day might see you welcoming new students to their new community, talking to the student’s school or host family about academic or social issues, and discussing Homestay responsibilities with one of our Canadian hosts. As an integral member of our Operations Team, you’ll be using your strong communication and judgment skills daily, to help build and grow our Homestay network.

It is a Hybrid role, work from home office and in-person at school or partner’s office, with an hourly wage between $19.00-$21.00.

This is a permanent full-time (30 hrs per week) vacant position in Red Deer, AB, with in- person work in the Red Deer region and surrounding areas, including Sylvan Lake, Olds, and Carstairs.

Core hours are 10:00 am-3:00 pm local time with some flexibility for remaining hours. There may be some evenings and weekends for events or emergencies.

Key Responsibilities

Monitor and manage relationships between internal and external stakeholders
Support homestay hosts, natural parents, and students in interpreting cultural practices and differences
Plan and deliver in-person training to hosts as well as in-person orientations for hosts and new students
Communicate and maintain accurate records
Build a supportive local community of host families
Support student and host family relationships throughout their program in a variety of ways
Respond to crisis situations in a prompt and caring manner and refer cases to health professionals where appropriate
In person work with intake and School Meetings
Assume custodianship for the local region/community students under the age of 18 as required (up to 100 km)
Travel amongst the local community and surrounding areas

The successful candidate will have

At least two years of homestay or related work experience
One-year Community College Certificate or Diploma
International experience including hosting students or travelling abroad (preferred)
Ability to plan events and comfortability with public speaking
Great judgement and decision-making skills while exercising a high degree of confidentiality
Ability to work in a fast-paced environment with a potential of high-stress situations
Exceptional Customer Service skills and experience
Excellent Word, Excel, Email, and Database skills
Ability to confidently communicate in English; it is ideal to speak a second language
Superior organizational skills and ability to hold yourself accountable while working independently
Strong ability to develop and maintain relationships with both colleagues and clients

This role requires the successful candidate to be at least 25 years of age and a Canadian citizen or permanent resident. They will also need to have a full and valid drivers license with a reliable vehicle that has at least 2 million auto insurance liability coverage and be able to pass a Criminal Record Check and a Vulnerable Sector Check.

How To Apply

To view the full job description and benefits, please click on this link. If you are interested in communicating with cultures from around the world and helping change international students live while in Canada, please apply with your cover letter and resume here.

We thank all those who apply but only those applicants who are selected for an interview will be contacted.

Our recruitment process relies on human review. We do not use artificial intelligence (AI) tools to screen, select, or assess candidates.

Company Canada Homestay Network Location Red Deer Remote status Hybrid Salary CAD19 - CAD21/hour Employment type Full-time

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Canada Homestay Network

Red Deer
Hybrid

Apply About employer

More about this job

Responsibilities

Manage relationships among students, host families, schools, and other stakeholders, providing support and guidance on cultural, academic, and social matters. Deliver training and orientations, maintain accurate records, support the local host-family community, respond to crises, and provide custodianship for students under 18 when required.

Requirements

Applicants need at least two years of homestay or related experience and a one-year community college certificate or diploma; international experience is preferred. Requirements also include strong communication, customer service, organizational, and relationship-building skills, English proficiency, age 25 or older, Canadian citizenship or permanent residency, a valid driver's license and reliable insured vehicle, and successful criminal and vulnerable-sector checks.

Skills

Relationship Building
Problem-Solving
Communication
Judgment and Decision-Making
Cultural Awareness
Event Planning
Public Speaking
Customer Service
Microsoft Word
Microsoft Excel
Email Communication
Database Skills
Organization
Independent Work
Confidentiality
Crisis Response

Visa sponsorship

Not detected in the job text

Keywords

Homestay
International Students
Host Families
Relationship Management
Stakeholder Relationships
Cultural Practices
Student Orientation
Host Training
Community Building
Customer Service
Crisis Response
Custodianship
School Meetings
Event Planning
Public Speaking
Confidentiality
Microsoft Word
Microsoft Excel
Email
Database Management
Criminal Record Check
Vulnerable Sector Check
Driver's License
Auto Liability Insurance

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