Jobs in Canada

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Added 43 mins ago
XF
Office Administrator
Xeed Financial Group
Mississauga, ON
- Full-time
Insurance Brokerage Assistant – Personal & Commercial Lines
Added 2 hours ago
R&
Executive Assistant III
Robertson & Company Ltd.
Toronto, ON
- Contract
Prime Hires is seeking a skilled Executive Assistant III to join our client in support of an existing vacancy.
Added 2 hours ago
A
Coordinator, Oncology
AbbVie
Montreal, QC
- Full-time
Experience working as a coordinator, administrative assistant or equivalent role is an asset.
Added 3 hours ago
L
Laboratory Assistant – Bioprocess Trainee – Bioprocess Development Group, Lallemand Inc.
Lallemand
Montreal, QC
- Full-time
About the team: The Laboratory Assistant – Bioprocess Trainee will join the Bioprocess Development Group in Lallemand Corporate R&D, a group operating at the interface between laboratory…
Added 3 hours ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
The Vancouver Management Office is looking for a Receptionist & Executive Assistant. Reporting to the Vice President, Leasing & Operations, you'll be the first point of contact for everyone…
Added 3 hours ago
UO
CLA204H5S - Introduction to Classical Mythology - Sessional Instructional Assistant
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Applicants should have demonstrated effectiveness as a teaching assistant, academic qualifications in the subject, the ability to introduce students to a diverse range of approaches, and…
Added 4 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
University degree in business administration, finance, or computer science, or equivalent experience.
Added 4 hours ago
UT
Senior Administrative Assistant # 26-28630
US Tech Solutions
Toronto, ON
- $27 to $32 CAD / hour
- Contract
Must have Executive Assistant experience · Must have experience supporting senior executives
Added 4 hours ago
PÀ
Comptable adjoint/comptable adjointe
Place à l'emploi – Longueuil Rive-Sud
Longueuil, QC
- Full-time
Added 4 hours ago
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Restructuring and Insolvency Legal Assistant
W3Global
Calgary, AB
- $75,000 to $90,000 CAD / year
- Full-time
…range of industries. The firm is seeking an experienced Legal Assistant to join its Restructuring & Insolvency practice group in…
Added 5 hours ago
Benefits Assistant
Bayshore
Mississauga, ON
The Benefits Assistant provides administrative support to the Benefits Team, primarily responsible for the day-to-day data entry, record maintenance, and transaction processing related to…
Added 5 hours ago
K
Partner Administrative Supervisor
KPMG
ON · Toronto, Ontario
- Full-time
College diploma or an equivalent combination of education/experience in administrative assistant skill set
Added 5 hours ago
NN
Office Administrator and Executive Assistant
Nurse Next Door
ON · MISSISSAUGA, Ontario
- Full-time
Office operations, executive support, finance administration, and Caregiver recruitment
Added 5 hours ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
We are seeking an experienced, motivated, and hands-on Assistant Controller to join our Finance leadership team. This is an excellent opportunity for a financial professional who enjoys…
Added 6 hours ago
GS
Financial Analyst
Groupe Somavrac
Oakville, ON
- $80,000 to $100,000 CAD / year
- Full-time
Collaborate in the preparation of the annual budget with the Director of Corporate Finance, Assistant Controllers, and the CFO, ensuring that forecasts align with the company’s strategic…
Added 6 hours ago
S
Legal Administrative Assistant (Family)
SNLAW
Vancouver, BC
- Full-time
We are seeking an organized and proactive Legal Administrative Assistant to support our lawyers, paralegal, and bookkeeper. This role offers hands-on experience with a range of family law…
Added 6 hours ago
J
General Manager
JOONS
Brampton, ON
- Full-time
Lead the restaurant management team, including Assistant Managers, Supervisors, Captains, Executive Chef, Bar Management, and other department leaders.
Added 6 hours ago
M
Directeur de la gestion des stocks et de la conformité
McKesson
Montreal, QC
- Full-time
Added 7 hours ago
BE
Operations Assistant
Bluestar Equity
Barrie, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are seeking a highly organized, proactive, and detail-oriented Operations Assistant to provide direct administrative and operational support to the Director of Operations.
Added 7 hours ago
AM
AMDSB - Non-Union - Financial Services - Administrative Assistant
Avon Maitland District School Board
Seaforth, ON
- Internship
We are accepting applications for the following Non-Union 1.0 FTE Permanent Administrative Assistant at the Education Centre in Seaforth.
Added 7 hours ago
DP
Assistant Property Manager
Drake Property Management
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $65,000 CAD / year
- Full-time
…are looking for an experienced, proactive, and team-oriented Assistant Property Manager to support the effective day-to-day operation of our residential…
Added 7 hours ago
CI
Administrative Assistant - Professional Development and Events
Catholic Independent Schools Vancouver Archdiocese (CISVA)
Vancouver, BC
- Full-time
Administrative Assistant – Professional Development & Events
Added 7 hours ago
M
Senior Director, Database & Operations
McKesson
Mississauga, ON
- Full-time
Added 7 hours ago
GS
Administrative Assistant
Good Shepherd Centres
Hamilton, ON
- $25.3 to $29.98 CAD / hour
- Full-time
Reporting to the Director, Tenant and Housing Services, the Administrative Assistant supports the Housing Department by providing timely, respectful, and responsive service to tenants and…
Added 8 hours ago
3S
Legal Administrative Assistant
3 Step Recruitment Inc.
Hamilton, ON
- Full-time
Our client, an established law firm, is seeking an experienced Legal Administrative Assistant to join their Commercial Real Estate team.

Canada Life

AVP, Claims (Operational Excellence)

London, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

Permanent Full Time

Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance, and strategic transformation across Claims Operations. The role leads claims performance management, workforce strategy, process excellence, training and strategic initiatives to deliver strong customer, employee, and business outcomes.

This role serves as a critical bridge between strategy and execution, collaborating closely with the other AVP’s across Claims leadership and partnering across the enterprise to modernize claims operations, leverage technology and data-driven insights, and enable continuous improvement. A key mandate of the role is to build the capabilities, processes, and innovations needed for the future while ensuring operations can effectively meet the demands of today. Success requires a leader who can balance day-to-day operational accountability with long-term transformation priorities, influence across diverse stakeholder groups, and cultivate a high-performing, customer-focused culture that is prepared for the future of claims management.

What You Will Do

Lead the execution of Claims Operations strategy by translating business priorities into actionable plans, partnering closely with the AVP’s across Claims, to align operational priorities, advance strategic initiatives, and drive performance, efficiency, and exceptional customer outcomes.
Provide leadership and oversight for claims performance management, workforce planning, business analytics, process excellence, and strategic initiatives.
Drive operational excellence through effective governance, performance management, and continuous improvement practices that enhance service, quality, productivity, and financial outcomes.
Partner with Claims and enterprise leaders to identify and execute both short term continuous improvement and transformation opportunities that simplify processes, modernize operations, and improve employee and customer experiences.
With enablement support, develop and leverage data, analytics, and business insights to support Claims Operations and inform decision-making, identify emerging trends, and drive measurable business results.
Champion innovation and technology adoption, including automation and digital workforce capabilities, to increase straight-through processing, operational effectiveness, and scalability.
Lead cross-functional initiatives and foster strong partnerships across Operations, Technology, Finance, Human Resources, and other enterprise functions to deliver strategic outcomes.
Ensure effective resource allocation, workforce planning, and budget management to optimize capacity and support evolving business priorities.
Establish and maintain strong risk management, compliance, and operational controls to ensure adherence to regulatory and organizational requirements.
Build, develop, and inspire high-performing teams by creating an inclusive culture of accountability, collaboration, continuous learning, and leadership excellence.
Coach and develop leaders, strengthen succession pipelines, and create opportunities for talent growth across the Claims organization.
Serve as a trusted advisor to senior leadership, providing strategic recommendations and insights that support the long-term evolution of Claims Operations.

What You Will Bring

10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Strong business and operational acumen, with demonstrated success leading complex operations and delivering sustainable business results.
Proven experience developing and executing strategic initiatives while balancing operational priorities and transformation objectives.
Exceptional leadership capabilities, including the ability to develop talent, build high-performing teams, and foster an inclusive and engaging work environment.
Demonstrated ability to influence, collaborate, and build trusted relationships across all levels of the organization to achieve shared outcomes.
Strong analytical, problem-solving, and decision-making skills, with the ability to leverage data and insights to drive performance improvements and strategic direction.
Experience leading process improvement, operational modernization, automation, or digital transformation initiatives within a large and complex organization.
Strong financial acumen, including experience managing budgets, workforce investments, business cases, and operational performance.
Resilience and adaptability, with the ability to navigate ambiguity, lead through change, and inspire confidence during periods of transformation.
A collaborative leadership style that balances challenge and support, creates alignment, and drives accountability for results.
A commitment to leading self, leading others, leading the business, and leading together by demonstrating accountability, developing people, fostering collaboration, and delivering meaningful business outcomes.
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $XX,XXX - $XX,XXX annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Claims Operations strategy and performance, overseeing workforce planning, analytics, process excellence, budgets, risk controls, and strategic initiatives. Drive modernization and continuous improvement through technology adoption and cross-functional partnerships while developing leaders and high-performing teams.

Requirements

Requires 10 or more years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field, with a record of delivering sustainable results. Candidates should bring strong strategic, analytical, financial, people leadership, process improvement, and change management capabilities; French and English fluency is required only for the Quebec position.

Skills

Claims Operations Leadership
Operational Excellence
Strategic Planning
Performance Management
Workforce Planning
Business Analytics
Process Improvement
Business Transformation
Automation
Digital Transformation
Financial Management
Risk Management
Regulatory Compliance
Talent Development
Cross-Functional Collaboration
Change Leadership

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Claims Operations
Operational Excellence
Performance Management
Workforce Planning
Business Analytics
Process Excellence
Continuous Improvement
Business Transformation
Operational Modernization
Automation
Digital Workforce
Straight-Through Processing
Data-Driven Insights
Governance
Resource Allocation
Budget Management
Risk Management
Regulatory Compliance
Operational Controls
Customer Experience
Employee Experience
Succession Planning
Talent Development
Insurance
Claims Management
Reliability Status Security Clearance
Protected B Information

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Work requirements

Jobs in Canada