Find work in Canada.

501,830 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
YO
DSAP Assistant
YMCA of Greater Toronto
Ajax, ON
- Part-time
This position works effectively within a team of volunteers and staff to deliver service to involuntary clients who are experiencing difficulties with child access, post separation or…
Added 16 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Cookstown, ON
You’re a natural leader who knows how to motivate a team;
Added 16 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Jérôme, QC
You are a natural leader who knows how to motivate a team;
Added 16 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Longueuil, QC · GREENFIELD PARK, QC
You’re a natural leader who knows how to motivate a team;
Added 16 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Longueuil, QC · GREENFIELD PARK, QC
You are a natural leader who knows how to motivate a team;
Added 45 mins ago
E
Assistant·e contrôleur·euse financier·ère │ Assistant Financial Controller
Evvo
Montreal, QC
- $90,000 to $105,000 CAD / year
- Full-time
On cherche un·e assistant·e contrôleur·euse financier·ère pour rejoindre notre équipe en pleine expansion. Ton rôle ? Prendre les rênes de la fermeture mensuelle, des contrôles internes et…
Added 45 mins ago
RB
General Manager, Corporate Restaurants, Tim Hortons, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily…
Added 45 mins ago
D
Pathology Assistant
Dynacare
Brampton, ON
- Contract
We’re looking for a Pathology Assistant to join our Histology team in Brampton, Ontario. You will be responsible for delivering in a timely manner the highest level of clinical and…
Added 45 mins ago
TH
Cook Assistant -CVH Patient Food Services
Trillium Health Partners
Mississauga, ON
- Full-time
Determines appropriate food leftover use and monitors spoilage in consultation with a cook or team leader.
Added 1 hour ago
EM
Administrative Assistant
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
The Administrative Assistant will provide administrative support to our service operations. This will include maintaining data and records, portal and vendor engagement, customer contract…
Added 1 hour ago
Recreation Assistant Union /EAA Temporary Full time Days/Evenings
Sienna Senior Living
Barrie, ON
Are you passionate about making a difference in the lives of others? Join our team at Sienna Senior Living Long Term Care and become a vital part of our resident-centered community. As a…
Added 1 hour ago
BI
Assistant Hydrovac Operator
Badger Infrastructure Solutions Ltd
Grande Prairie, AB
- Full-time
…assistance of operating hydrovac equipment? Join the Badger team as an Assistant Hydrovac Operator! In this role, you'll use high-pressure water and vacuum systems to dig precisely and…
Added 1 hour ago
KB
Helly Hansen - Assistant Store Manager
Kontoor Brands, Inc.
Vancouver, BC
- Full-time
The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store…
Added 2 hours ago
P
Community Manager
Parkbridge
Medicine Hat, AB
- Full-time
Parkbridge, an operating platform of QuadReal Property Group, is Canada’s leader in modular housing and the largest builder, owner, and operator of residential land lease communities in the…
Added 2 hours ago
TH
Clinic Clerical Assistant (Temporary Full Time) -Q CIAC Hip/Knee
Trillium Health Partners
ON · ON, Canada
- Full-time
The Department Clinic Clerical Assistant (CCA) provides clerical support for reception; new referrals processing and information management; patient administrative services, ensures the…
Added 3 hours ago
L
7818 - Assistant Store Manager FT
Lids
Vaughan, ON
- $20 to $21.5 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 3 hours ago
TS
Team Coordinator Public Affairs & Communications
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Manage scheduling for the senior team leader and broader team, including calendars and meeting coordination.
Added 3 hours ago
EB
Personal Brand Specialist & Executive Assistant
ECG Brands
Ottawa, ON
- Full-time
ECG Brands is a fast-growing leader in the construction franchise industry with over 35 franchises across Canada. Through our flagship brands - Rydel Roofing & Siding and Deckify - we…
Added 5 hours ago
DH
Assistant General Manager
Drake Hotel Properties
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
The Drake has humble beginnings, with a small team of entrepreneurial spirits whose energy has transformed into a growing group of dreamers + doers. As a leading hotel, hospitality +…
Added 6 hours ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage leadership, the Server Assistant combines the core functions of the Porter and Food Runner roles. The position supports Servers, kitchen teams and…
Added 6 hours ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage leadership, the Server Assistant combines the core functions of the Porter and Food Runner roles. The position supports Servers, kitchen teams and…
Added 6 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage leadership, the Server Assistant combines the core functions of the Porter and Food Runner roles. The position supports Servers, kitchen teams and…
Added 8 hours ago
CE
Assistant Reataurant Manager
CEC Entertainment
AB
- Full-time
…takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you’ll help lead a…
Added 10 hours ago
DO
Medical Assistant
Dentrust Optimized Care Solutions
Grand Rapids, MB
- Full-time
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for…
Added 11 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Must be a team player, with the demonstrated ability to work in the dual role of team participant and team leader.

Canada Life

AVP, Claims (Operational Excellence)

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

Permanent Full Time

Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance, and strategic transformation across Claims Operations. The role leads claims performance management, workforce strategy, process excellence, training and strategic initiatives to deliver strong customer, employee, and business outcomes.

This role serves as a critical bridge between strategy and execution, collaborating closely with the other AVP’s across Claims leadership and partnering across the enterprise to modernize claims operations, leverage technology and data-driven insights, and enable continuous improvement. A key mandate of the role is to build the capabilities, processes, and innovations needed for the future while ensuring operations can effectively meet the demands of today. Success requires a leader who can balance day-to-day operational accountability with long-term transformation priorities, influence across diverse stakeholder groups, and cultivate a high-performing, customer-focused culture that is prepared for the future of claims management.

What You Will Do

Lead the execution of Claims Operations strategy by translating business priorities into actionable plans, partnering closely with the AVP’s across Claims, to align operational priorities, advance strategic initiatives, and drive performance, efficiency, and exceptional customer outcomes.
Provide leadership and oversight for claims performance management, workforce planning, business analytics, process excellence, and strategic initiatives.
Drive operational excellence through effective governance, performance management, and continuous improvement practices that enhance service, quality, productivity, and financial outcomes.
Partner with Claims and enterprise leaders to identify and execute both short term continuous improvement and transformation opportunities that simplify processes, modernize operations, and improve employee and customer experiences.
With enablement support, develop and leverage data, analytics, and business insights to support Claims Operations and inform decision-making, identify emerging trends, and drive measurable business results.
Champion innovation and technology adoption, including automation and digital workforce capabilities, to increase straight-through processing, operational effectiveness, and scalability.
Lead cross-functional initiatives and foster strong partnerships across Operations, Technology, Finance, Human Resources, and other enterprise functions to deliver strategic outcomes.
Ensure effective resource allocation, workforce planning, and budget management to optimize capacity and support evolving business priorities.
Establish and maintain strong risk management, compliance, and operational controls to ensure adherence to regulatory and organizational requirements.
Build, develop, and inspire high-performing teams by creating an inclusive culture of accountability, collaboration, continuous learning, and leadership excellence.
Coach and develop leaders, strengthen succession pipelines, and create opportunities for talent growth across the Claims organization.
Serve as a trusted advisor to senior leadership, providing strategic recommendations and insights that support the long-term evolution of Claims Operations.

What You Will Bring

10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Strong business and operational acumen, with demonstrated success leading complex operations and delivering sustainable business results.
Proven experience developing and executing strategic initiatives while balancing operational priorities and transformation objectives.
Exceptional leadership capabilities, including the ability to develop talent, build high-performing teams, and foster an inclusive and engaging work environment.
Demonstrated ability to influence, collaborate, and build trusted relationships across all levels of the organization to achieve shared outcomes.
Strong analytical, problem-solving, and decision-making skills, with the ability to leverage data and insights to drive performance improvements and strategic direction.
Experience leading process improvement, operational modernization, automation, or digital transformation initiatives within a large and complex organization.
Strong financial acumen, including experience managing budgets, workforce investments, business cases, and operational performance.
Resilience and adaptability, with the ability to navigate ambiguity, lead through change, and inspire confidence during periods of transformation.
A collaborative leadership style that balances challenge and support, creates alignment, and drives accountability for results.
A commitment to leading self, leading others, leading the business, and leading together by demonstrating accountability, developing people, fostering collaboration, and delivering meaningful business outcomes.
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $XX,XXX - $XX,XXX annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead Claims Operations strategy and performance, overseeing workforce planning, analytics, process excellence, budgets, risk controls, and strategic initiatives. Drive modernization and continuous improvement through technology adoption and cross-functional partnerships while developing leaders and high-performing teams.

Requirements

Requires 10 or more years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field, with a record of delivering sustainable results and leading complex operations. Candidates should bring strategic and analytical capability, experience with modernization and transformation, financial acumen, and strong leadership, collaboration, and change-management skills.

Skills

Claims Operations Leadership
Operational Excellence
Strategic Planning
Performance Management
Workforce Planning
Business Analytics
Process Improvement
Business Transformation
Automation
Digital Transformation
Financial Management
Risk Management
Regulatory Compliance
Change Management
Talent Development
Cross-Functional Collaboration

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Operations
Operational Excellence
Performance Management
Workforce Planning
Business Analytics
Process Excellence
Continuous Improvement
Business Transformation
Operational Modernization
Automation
Digital Workforce
Straight-Through Processing
Data-Driven Insights
Governance
Resource Allocation
Budget Management
Risk Management
Regulatory Compliance
Operational Controls
Talent Development
Succession Planning
Customer Experience
Employee Experience
Insurance
Claims Management

Report this job