Jobs in Canada

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Added 14 mins ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
…Performs all duties related to the position of confidential Assistant to the General Manager, generally assuming responsibility for administration of the office and related…
Added 29 mins ago
PH
Administrative Assistant 2, Various Programs/Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
…inherent in all aspects of this position. The Administrative Assistant provides confidential administrative and secretarial support to the designated Senior Leader and assists with the…
Added 1 hour ago
J
Administrative Assistant – Construction
JobsMedia.io
Mirabel, QC
- Full-time
At SIROY, we're looking for an administrative assistant who likes things to be clear, well-organized, and well-followed up on.
Added 2 hours ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
We are seeking an experienced, motivated, and hands-on Assistant Controller to join our Finance leadership team. This is an excellent opportunity for a financial professional who enjoys…
Added 3 hours ago
O
Business Development Representative (Americas)
Oyster
Remote, Canada
- Full-time
- Remote
…real freedom to shape how they work. You’ll use the Nooks AI assistant (powered by Claude) and are encouraged to find your own ways to use AI to cut the busywork, so more of your day goes…
Added 5 hours ago
KA
assistant manager, restaurant
Korean Air
Vancouver, BC
- Full-time
Added 6 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Added 6 hours ago
W
Cost Control Assistant
Webuild
Ottawa, ON
- $70,000 to $90,000 CAD / year
- Full-time
Added 6 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 7 hours ago
NESGC Assistant
Health Sciences North
Sudbury, ON
Added 7 hours ago
NESGC Assistant
Health Sciences North
Sudbury, ON
Added 7 hours ago
EF
Senior Client Service and Planning Associate
Entrust Financial Services
Winnipeg, MB
- Full-time
…position. Licensing can broaden your responsibilities as a licensed assistant, with no expectation that you move into an advisor role. We welcome people who want to build a long-term career…
Added 7 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 8 hours ago
TI
Senior Administrator / Assistant to the CEO
TWMG Inc.
Montreal, QC
- Full-time
Role Description The Senior Administrator / Assistant to the CEO is a full-time, on-site role based in Montreal, QC. This role supports the CEO with daily administrative and organizational…
Added 8 hours ago
J
Accounting Manager - Financial Reporting
Jobgether
Canada
- $100,000 to $125,000 CAD / year
- Full-time
Must be based in the Greater Vancouver, BC area and able to attend in-person team sessions five days per quarter
Added 8 hours ago
S
Assistant Bioinformatics Coordinator, S2 Up to 8 FTE
Sanya’k̓ula
Vancouver, BC
- Full-time
Job Title: ASSISTANT BIOINFORMATICS COORDINATOR, S2 UP TO 8 FTE Requisition #: 206731 Job Location: Canada-British Columbia-Vancouver Department: GSC - Sequencing Job Type: Regular, Full…
Added 8 hours ago
J
Accounting Manager - Financial Reporting
Jobgether
Canada
- $100,000 to $125,000 CAD / year
- Contract
Must be based in the Greater Vancouver, BC area and able to attend in-person team sessions five days per quarter
Added 9 hours ago
XF
Office Administrator
Xeed Financial Group
Mississauga, ON
- Full-time
Insurance Brokerage Assistant – Personal & Commercial Lines
Added 11 hours ago
R&
Executive Assistant III
Robertson & Company Ltd.
Toronto, ON
- Contract
Prime Hires is seeking a skilled Executive Assistant III to join our client in support of an existing vacancy.
Added 11 hours ago
A
Coordinator, Oncology
AbbVie
Montreal, QC
- Full-time
Experience working as a coordinator, administrative assistant or equivalent role is an asset.
Added 12 hours ago
L
Laboratory Assistant – Bioprocess Trainee – Bioprocess Development Group, Lallemand Inc.
Lallemand
Montreal, QC
- Full-time
About the team: The Laboratory Assistant – Bioprocess Trainee will join the Bioprocess Development Group in Lallemand Corporate R&D, a group operating at the interface between laboratory…
Added 12 hours ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
The Vancouver Management Office is looking for a Receptionist & Executive Assistant. Reporting to the Vice President, Leasing & Operations, you'll be the first point of contact for everyone…
Added 12 hours ago
UO
CLA204H5S - Introduction to Classical Mythology - Sessional Instructional Assistant
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Applicants should have demonstrated effectiveness as a teaching assistant, academic qualifications in the subject, the ability to introduce students to a diverse range of approaches, and…
Added 13 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
University degree in business administration, finance, or computer science, or equivalent experience.
Added 13 hours ago
UT
Senior Administrative Assistant # 26-28630
US Tech Solutions
Toronto, ON
- $27 to $32 CAD / hour
- Contract
Must have Executive Assistant experience · Must have experience supporting senior executives

Canada Life

AVP, Claims (Operational Excellence)

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

Permanent Full Time

Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance, and strategic transformation across Claims Operations. The role leads claims performance management, workforce strategy, process excellence, training and strategic initiatives to deliver strong customer, employee, and business outcomes.

This role serves as a critical bridge between strategy and execution, collaborating closely with the other AVP’s across Claims leadership and partnering across the enterprise to modernize claims operations, leverage technology and data-driven insights, and enable continuous improvement. A key mandate of the role is to build the capabilities, processes, and innovations needed for the future while ensuring operations can effectively meet the demands of today. Success requires a leader who can balance day-to-day operational accountability with long-term transformation priorities, influence across diverse stakeholder groups, and cultivate a high-performing, customer-focused culture that is prepared for the future of claims management.

What You Will Do

Lead the execution of Claims Operations strategy by translating business priorities into actionable plans, partnering closely with the AVP’s across Claims, to align operational priorities, advance strategic initiatives, and drive performance, efficiency, and exceptional customer outcomes.
Provide leadership and oversight for claims performance management, workforce planning, business analytics, process excellence, and strategic initiatives.
Drive operational excellence through effective governance, performance management, and continuous improvement practices that enhance service, quality, productivity, and financial outcomes.
Partner with Claims and enterprise leaders to identify and execute both short term continuous improvement and transformation opportunities that simplify processes, modernize operations, and improve employee and customer experiences.
With enablement support, develop and leverage data, analytics, and business insights to support Claims Operations and inform decision-making, identify emerging trends, and drive measurable business results.
Champion innovation and technology adoption, including automation and digital workforce capabilities, to increase straight-through processing, operational effectiveness, and scalability.
Lead cross-functional initiatives and foster strong partnerships across Operations, Technology, Finance, Human Resources, and other enterprise functions to deliver strategic outcomes.
Ensure effective resource allocation, workforce planning, and budget management to optimize capacity and support evolving business priorities.
Establish and maintain strong risk management, compliance, and operational controls to ensure adherence to regulatory and organizational requirements.
Build, develop, and inspire high-performing teams by creating an inclusive culture of accountability, collaboration, continuous learning, and leadership excellence.
Coach and develop leaders, strengthen succession pipelines, and create opportunities for talent growth across the Claims organization.
Serve as a trusted advisor to senior leadership, providing strategic recommendations and insights that support the long-term evolution of Claims Operations.

What You Will Bring

10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Strong business and operational acumen, with demonstrated success leading complex operations and delivering sustainable business results.
Proven experience developing and executing strategic initiatives while balancing operational priorities and transformation objectives.
Exceptional leadership capabilities, including the ability to develop talent, build high-performing teams, and foster an inclusive and engaging work environment.
Demonstrated ability to influence, collaborate, and build trusted relationships across all levels of the organization to achieve shared outcomes.
Strong analytical, problem-solving, and decision-making skills, with the ability to leverage data and insights to drive performance improvements and strategic direction.
Experience leading process improvement, operational modernization, automation, or digital transformation initiatives within a large and complex organization.
Strong financial acumen, including experience managing budgets, workforce investments, business cases, and operational performance.
Resilience and adaptability, with the ability to navigate ambiguity, lead through change, and inspire confidence during periods of transformation.
A collaborative leadership style that balances challenge and support, creates alignment, and drives accountability for results.
A commitment to leading self, leading others, leading the business, and leading together by demonstrating accountability, developing people, fostering collaboration, and delivering meaningful business outcomes.
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $XX,XXX - $XX,XXX annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Claims Operations strategy and performance, overseeing workforce planning, analytics, process excellence, budgets, risk controls, and strategic initiatives. Drive modernization and continuous improvement through technology adoption and cross-functional partnerships while developing leaders and high-performing teams.

Requirements

Requires 10 or more years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field, with a record of delivering sustainable results and leading complex operations. Candidates should bring strategic and analytical capability, experience with modernization and transformation, financial acumen, and strong leadership, collaboration, and change-management skills.

Skills

Claims Operations Leadership
Operational Excellence
Strategic Planning
Performance Management
Workforce Planning
Business Analytics
Process Improvement
Business Transformation
Automation
Digital Transformation
Financial Management
Risk Management
Regulatory Compliance
Change Management
Talent Development
Cross-Functional Collaboration

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Operations
Operational Excellence
Performance Management
Workforce Planning
Business Analytics
Process Excellence
Continuous Improvement
Business Transformation
Operational Modernization
Automation
Digital Workforce
Straight-Through Processing
Data-Driven Insights
Governance
Resource Allocation
Budget Management
Risk Management
Regulatory Compliance
Operational Controls
Talent Development
Succession Planning
Customer Experience
Employee Experience
Insurance
Claims Management

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Work requirements

Jobs in Canada