Find work in Canada.

501,830 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
B
SENIOR ADVISOR, EMPLOYEE RELATIONS
BDC
Montreal, QC
- Full-time
The Senior Advisor, Employee Relations acts as subject matter expert, with knowledge and skills in all aspects of employee relations. Combined with sound judgment, excellent communication…
Added 6 mins ago
SH
Manager/Director, Management Consulting
Santis Health
Toronto, ON
- Full-time
Lead end-to-end delivery of client engagements as the primary relationship holder and a trusted advisor to senior client leaders.
Added 36 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 36 mins ago
PP
Senior Commercial Lines Account Manager - Construction
Paisley Partners Inc.
Toronto, ON · North York, ON
- $70,000 to $100,000 CAD / year
- Full-time
If you enjoy working with established clients, navigating complex renewals, and being viewed as a trusted advisor rather than simply processing transactions, we'd love to hear from you.
Added 36 mins ago
TP
Head of Public Affairs
Toronto Pearson International Airport
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Vice President, Stakeholder Relations & Communications, this senior leader builds external confidence in GTAA's direction, strengthens relationships with decision-makers and partners, and…
Added 36 mins ago
D
Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
Act as a trusted advisor to senior and executive stakeholders, turning technical possibilities into clear business value and measurable KPIs and ROI for AI initiatives.
Added 51 mins ago
MM
Global Health Advisory Consultant
Marsh McLennan
Montreal, QC
- Full-time
…the world. You will work with international colleagues and senior client stakeholders to identify emerging risks, interpret claims and utilization patterns, assess local health system…
Added 51 mins ago
M
Senior Accountant, Cross Border Individual Tax
MNP
Edmonton, AB · AB · Calgary, AB
- Full-time
Make an impact on our Cross Border Individual Tax team as a Senior Accountant. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory…
Added 51 mins ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Join the Equities Middle Office Technology team as a Senior Java/Spring Boot Developer, where you will be a key contributor for managing complex BAU deliverables while driving strategic…
Added 51 mins ago
AC
Philanthropic Engagement Advisor ( 3-year)
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Director, Advancement Services, the Philanthropic Engagement Advisor provides specialized professional expertise and advice in support of the College's fundraising…
Added 1 hour ago
C
Pre-Sales D365 / ERP Solutions Architect
Centrilogic
Canada
- Full-time
Act as a senior technical advisor to sales leadership and client stakeholders.
Added 1 hour ago
TV
New Business Associate
The Vantage Talent Group
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
As a Senior Client Services Representative, you will play a critical role in supporting advisors and clients through the ongoing administration of sophisticated insurance solutions. You…
Added 1 hour ago
FS
BI Engineer
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
This Toronto-based role reports to the Senior Business Intelligence Engineer and collaborates with internal stakeholders, project sponsors, technical teams, Four Seasons IT, external…
Added 1 hour ago
PI
Project Technologist
Pinchin in Canada
Richmond, BC
- Full-time
…compliance across BC. You’ll work closely with Project Managers and senior staff, gaining hands-on experience in both the field and…
Added 1 hour ago
PI
Project Technologist
Pinchin in Canada
Mississauga, ON · Oshawa, ON · Toronto, ON
- Full-time
…compliance. This role works closely with Project Managers and senior technical staff to deliver Phase I and Phase II Environmental Site Assessments (ESAs), Excess Soil planning documents,…
Added 1 hour ago
MD
Senior Manager of Policy and Regulation-State Prog Admin Supv Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Senior Manager of Policy and Regulation leads the Minnesota Board of Cosmetology's policy development, legislative affairs, regulatory planning, agency communications, and stakeholder…
Added 1 hour ago
GC
Tax Partner
GlassRatner Canada
Toronto, ON
- Full-time
…business development efforts to expand the practice. As a trusted advisor to clients, lead complex tax planning engagements, support these private business owners, family enterprises and…
Added 1 hour ago
A
Director, Human Resources and Legal Affairs
Aeromag
Montreal, QC
- Full-time
Act as a trusted advisor to the Co-Presidents and senior executives on critical business, legal, and organizational decisions.
Added 1 hour ago
B
Senior Environmental Consultant (Hybrid/Remote)
Barr
Calgary, AB
- Full-time
Barr is looking to add a senior environmental consultant to work on large, complex, and challenging projects in Western Canada and the United States. This person will have a leadership role…
Added 1 hour ago
EP
Controller
Export Packers
Brampton, ON
- Full-time
…strong financial insight. The Controller partners closely with senior leadership and cross-functional teams to drive efficiency, implement process improvements, and uphold financial…
Added 2 hours ago
W
Vice President Human Resources
Wilson
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $220,000 CAD / year
- Full-time
…transformation. Reporting directly to the CEO, this executive will be the senior people leader and a trusted advisor to the CEO and operating…
Added 2 hours ago
FG
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
Lead through influence and mentorship – Partner with product managers, analysts, and senior stakeholders as a trusted technical advisor, mentor engineers across teams, facilitate technical…
Added 2 hours ago
OR
Business Analytics Manager
OSL Retail Services Inc
Mississauga, ON
- Other
Partner with senior business leaders to identify strategic questions, opportunities, and problems that can be addressed through data and analytics
Added 2 hours ago
ML
Business Development Representative
Maple Life
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
…engage HR and finance leaders, book fact-finding meetings for senior advisors, and build RFPs when opportunities become…
Added 2 hours ago
M
Senior Advisor, GO Market Development
Metrolinx
Toronto, ON
- Full-time
Our GO Market Development Team is seeking a Senior Advisor to lead the identification, assessment, and monitoring of emerging and future travel markets that will shape future of GO Transit…

Canada Life

AVP, Claims (Operational Excellence)

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

Permanent Full Time

Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance, and strategic transformation across Claims Operations. The role leads claims performance management, workforce strategy, process excellence, training and strategic initiatives to deliver strong customer, employee, and business outcomes.

This role serves as a critical bridge between strategy and execution, collaborating closely with the other AVP’s across Claims leadership and partnering across the enterprise to modernize claims operations, leverage technology and data-driven insights, and enable continuous improvement. A key mandate of the role is to build the capabilities, processes, and innovations needed for the future while ensuring operations can effectively meet the demands of today. Success requires a leader who can balance day-to-day operational accountability with long-term transformation priorities, influence across diverse stakeholder groups, and cultivate a high-performing, customer-focused culture that is prepared for the future of claims management.

What You Will Do

Lead the execution of Claims Operations strategy by translating business priorities into actionable plans, partnering closely with the AVP’s across Claims, to align operational priorities, advance strategic initiatives, and drive performance, efficiency, and exceptional customer outcomes.
Provide leadership and oversight for claims performance management, workforce planning, business analytics, process excellence, and strategic initiatives.
Drive operational excellence through effective governance, performance management, and continuous improvement practices that enhance service, quality, productivity, and financial outcomes.
Partner with Claims and enterprise leaders to identify and execute both short term continuous improvement and transformation opportunities that simplify processes, modernize operations, and improve employee and customer experiences.
With enablement support, develop and leverage data, analytics, and business insights to support Claims Operations and inform decision-making, identify emerging trends, and drive measurable business results.
Champion innovation and technology adoption, including automation and digital workforce capabilities, to increase straight-through processing, operational effectiveness, and scalability.
Lead cross-functional initiatives and foster strong partnerships across Operations, Technology, Finance, Human Resources, and other enterprise functions to deliver strategic outcomes.
Ensure effective resource allocation, workforce planning, and budget management to optimize capacity and support evolving business priorities.
Establish and maintain strong risk management, compliance, and operational controls to ensure adherence to regulatory and organizational requirements.
Build, develop, and inspire high-performing teams by creating an inclusive culture of accountability, collaboration, continuous learning, and leadership excellence.
Coach and develop leaders, strengthen succession pipelines, and create opportunities for talent growth across the Claims organization.
Serve as a trusted advisor to senior leadership, providing strategic recommendations and insights that support the long-term evolution of Claims Operations.

What You Will Bring

10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Strong business and operational acumen, with demonstrated success leading complex operations and delivering sustainable business results.
Proven experience developing and executing strategic initiatives while balancing operational priorities and transformation objectives.
Exceptional leadership capabilities, including the ability to develop talent, build high-performing teams, and foster an inclusive and engaging work environment.
Demonstrated ability to influence, collaborate, and build trusted relationships across all levels of the organization to achieve shared outcomes.
Strong analytical, problem-solving, and decision-making skills, with the ability to leverage data and insights to drive performance improvements and strategic direction.
Experience leading process improvement, operational modernization, automation, or digital transformation initiatives within a large and complex organization.
Strong financial acumen, including experience managing budgets, workforce investments, business cases, and operational performance.
Resilience and adaptability, with the ability to navigate ambiguity, lead through change, and inspire confidence during periods of transformation.
A collaborative leadership style that balances challenge and support, creates alignment, and drives accountability for results.
A commitment to leading self, leading others, leading the business, and leading together by demonstrating accountability, developing people, fostering collaboration, and delivering meaningful business outcomes.
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $XX,XXX - $XX,XXX annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead Claims Operations strategy and performance, overseeing workforce planning, analytics, process excellence, budgets, risk controls, and strategic initiatives. Drive modernization and continuous improvement through technology adoption and cross-functional partnerships while developing leaders and high-performing teams.

Requirements

Requires 10 or more years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field, with a record of delivering sustainable results and leading complex operations. Candidates should bring strategic and analytical capability, experience with modernization and transformation, financial acumen, and strong leadership, collaboration, and change-management skills.

Skills

Claims Operations Leadership
Operational Excellence
Strategic Planning
Performance Management
Workforce Planning
Business Analytics
Process Improvement
Business Transformation
Automation
Digital Transformation
Financial Management
Risk Management
Regulatory Compliance
Change Management
Talent Development
Cross-Functional Collaboration

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Operations
Operational Excellence
Performance Management
Workforce Planning
Business Analytics
Process Excellence
Continuous Improvement
Business Transformation
Operational Modernization
Automation
Digital Workforce
Straight-Through Processing
Data-Driven Insights
Governance
Resource Allocation
Budget Management
Risk Management
Regulatory Compliance
Operational Controls
Talent Development
Succession Planning
Customer Experience
Employee Experience
Insurance
Claims Management

Report this job