Find work in Canada.

500,015 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
MI
Commercial Business Development Manager
Munn Insurance
Dartmouth, NS
- Full-time
As MUNN continues to grow its commercial presence across Atlantic Canada, they are seeking a Commercial Business Development Manager to lead commercial growth initiatives throughout Nova…
Added 6 mins ago
Analyst, Material Pricing
Celestica International LP
Toronto, ON
Collaborate with global customer unit, customer, program management, business proposal lead, finance and/or sales to determine material pricing strategy. (Awareness)
Added 21 mins ago
AC
Marketing Coordinator
Aramark Canada
AB · Edmonton, AB
- Full-time
We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community.
Added 21 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Developed Finance into a trusted strategic partner for business leaders globally.
Added 21 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 21 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
NB
Business Development Manager
National Bank of Canada
Kamloops, BC
- Full-time
A career as a Business Development Manager in the Equipment Financing team at National Bank means acting as a trusted financing partner for businesses operating in equipment intensive…
Added 1 hour ago
AS
Applied Scientist, Amazon Canada Technology, Amazon Canada
Amazon Science
Vancouver, BC
- Full-time
…pioneer on this team and will own defining the long-term Science strategy and execute on the same by partnering closely with several partner teams such as Core Search, Returns and work with…
Added 1 hour ago
U
Account Partner, Eats SMB
Uber
Toronto, ON
- Full-time
Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
Added 1 hour ago
U
Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
Added 1 hour ago
U
Account Partner, Eats SMB
Uber
Montreal, QC
- Full-time
Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
Added 1 hour ago
Security Sales Specialist III, Google Cloud
Google
Toronto, ON
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology,…
Added 1 hour ago
Solutions Engineering Lead, International Upmarket Customers
Toast
Toronto, ON
Sell outcomes, not features. Partner with sales to build the business case. Translate technical fit into the outcomes the economic buyer cares about, such as labor, speed of service and…
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…Director will shape and execute a forward-looking Corporate Safety Strategy that strengthens organizational resilience, reduces risk, and advances a culture of safety excellence across a…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 3 hours ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
…cycle, including kick-off meetings, requirements analysis, strategy development, risk assessment and mitigation, and the creation of proposals that showcase Geotab's value proposition for…
Added 3 hours ago
T
Senior Partnerships Manager - Toronto
Teamtailor
Toronto, ON
- Full-time
As a Bilingual Senior Partnerships Manager at Teamtailor, you'll be the founding force behind our Canadian partner ecosystem, a role that combines tech and channel partnerships to drive…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 5 hours ago
CC
Director of Business Development
Creative Clicks
Toronto, ON
- Full-time
Director of Business Development – Performance Marketing
Added 5 hours ago
MC
Senior Marketing Manager
MMC Corporate
Toronto, ON
- Other
Lead the marketing strategy for Marsh Canada, aligned to business priorities across People and Investments as well as Risk.
Added 5 hours ago
U
Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
Added 5 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational…
Added 5 hours ago
SD
Specialized Account Executive- Simulation- Hybrid
Siemens Digital Industries Software
Montreal, QC
- Full-time
…drive new logo and/or existing account growth through iterative strategy development, capture tactics, and fostering customer curiosity, demand, and adoption with a strategic value-based…
Added 5 hours ago
SD
Specialized Account Executive- Simulation- Hybrid
Siemens Digital Industries Software
Toronto, ON
- Full-time
…drive new logo and/or existing account growth through iterative strategy development, capture tactics, and fostering customer curiosity, demand, and adoption with a strategic value-based…
Added 6 hours ago
L
Category Activation Manager / Cheffe Activation des catégories
L'Oréal
Montreal, QC
- Full-time
You will lead the Online + Offline (O+O) category go-to-market strategy for our Consumer Products Division across Canada, reporting directly to the Category Leader in Montreal. In this…

Canada Life

AVP, Claims (Operational Excellence)

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

Permanent Full Time

Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance, and strategic transformation across Claims Operations. The role leads claims performance management, workforce strategy, process excellence, training and strategic initiatives to deliver strong customer, employee, and business outcomes.

This role serves as a critical bridge between strategy and execution, collaborating closely with the other AVP’s across Claims leadership and partnering across the enterprise to modernize claims operations, leverage technology and data-driven insights, and enable continuous improvement. A key mandate of the role is to build the capabilities, processes, and innovations needed for the future while ensuring operations can effectively meet the demands of today. Success requires a leader who can balance day-to-day operational accountability with long-term transformation priorities, influence across diverse stakeholder groups, and cultivate a high-performing, customer-focused culture that is prepared for the future of claims management.

What You Will Do

Lead the execution of Claims Operations strategy by translating business priorities into actionable plans, partnering closely with the AVP’s across Claims, to align operational priorities, advance strategic initiatives, and drive performance, efficiency, and exceptional customer outcomes.
Provide leadership and oversight for claims performance management, workforce planning, business analytics, process excellence, and strategic initiatives.
Drive operational excellence through effective governance, performance management, and continuous improvement practices that enhance service, quality, productivity, and financial outcomes.
Partner with Claims and enterprise leaders to identify and execute both short term continuous improvement and transformation opportunities that simplify processes, modernize operations, and improve employee and customer experiences.
With enablement support, develop and leverage data, analytics, and business insights to support Claims Operations and inform decision-making, identify emerging trends, and drive measurable business results.
Champion innovation and technology adoption, including automation and digital workforce capabilities, to increase straight-through processing, operational effectiveness, and scalability.
Lead cross-functional initiatives and foster strong partnerships across Operations, Technology, Finance, Human Resources, and other enterprise functions to deliver strategic outcomes.
Ensure effective resource allocation, workforce planning, and budget management to optimize capacity and support evolving business priorities.
Establish and maintain strong risk management, compliance, and operational controls to ensure adherence to regulatory and organizational requirements.
Build, develop, and inspire high-performing teams by creating an inclusive culture of accountability, collaboration, continuous learning, and leadership excellence.
Coach and develop leaders, strengthen succession pipelines, and create opportunities for talent growth across the Claims organization.
Serve as a trusted advisor to senior leadership, providing strategic recommendations and insights that support the long-term evolution of Claims Operations.

What You Will Bring

10+ years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field.
Strong business and operational acumen, with demonstrated success leading complex operations and delivering sustainable business results.
Proven experience developing and executing strategic initiatives while balancing operational priorities and transformation objectives.
Exceptional leadership capabilities, including the ability to develop talent, build high-performing teams, and foster an inclusive and engaging work environment.
Demonstrated ability to influence, collaborate, and build trusted relationships across all levels of the organization to achieve shared outcomes.
Strong analytical, problem-solving, and decision-making skills, with the ability to leverage data and insights to drive performance improvements and strategic direction.
Experience leading process improvement, operational modernization, automation, or digital transformation initiatives within a large and complex organization.
Strong financial acumen, including experience managing budgets, workforce investments, business cases, and operational performance.
Resilience and adaptability, with the ability to navigate ambiguity, lead through change, and inspire confidence during periods of transformation.
A collaborative leadership style that balances challenge and support, creates alignment, and drives accountability for results.
A commitment to leading self, leading others, leading the business, and leading together by demonstrating accountability, developing people, fostering collaboration, and delivering meaningful business outcomes.
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $XX,XXX - $XX,XXX annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead Claims Operations strategy and performance, overseeing workforce planning, analytics, process excellence, budgets, risk controls, and strategic initiatives. Drive modernization and continuous improvement through technology adoption and cross-functional partnerships while developing leaders and high-performing teams.

Requirements

Requires 10 or more years of progressive leadership experience in insurance, claims, operations, business transformation, or a related field, with a record of delivering sustainable results and leading complex operations. Candidates should bring strategic and analytical capability, experience with modernization and transformation, financial acumen, and strong leadership, collaboration, and change-management skills.

Skills

Claims Operations Leadership
Operational Excellence
Strategic Planning
Performance Management
Workforce Planning
Business Analytics
Process Improvement
Business Transformation
Automation
Digital Transformation
Financial Management
Risk Management
Regulatory Compliance
Change Management
Talent Development
Cross-Functional Collaboration

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Claims Operations
Operational Excellence
Performance Management
Workforce Planning
Business Analytics
Process Excellence
Continuous Improvement
Business Transformation
Operational Modernization
Automation
Digital Workforce
Straight-Through Processing
Data-Driven Insights
Governance
Resource Allocation
Budget Management
Risk Management
Regulatory Compliance
Operational Controls
Talent Development
Succession Planning
Customer Experience
Employee Experience
Insurance
Claims Management

Report this job