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Senior Technical Lead/Responsable technique senior
CGI
Toronto, ON
- Full-time
The Senior Technical Lead leads and contributes to hands-on engineering delivery, turning business requirements into secure, resilient cloud services and AI-enabled solutions. The role owns…
Added 16 mins ago
FB
Project Manager - Utility Construction
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
…manage commercial risks, and deliver safe, productive, and cost-effective…
Added 31 mins ago
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Director, Product Line Management
Jobgether
Canada
- $170,500 to $272,300 CAD / year
- Full-time
The Director, Product Line Management will lead product strategy, roadmap execution, and lifecycle management for a portfolio of advanced optical networking solutions. This senior…
Added 31 mins ago
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Unit Facilities Specialist
IKEA
Richmond, BC
- Full-time
Assist in controlling costs through working in a lean, simple and cost-conscious way, encouraging colleagues to discover more effective ways of working in the FM area.
Added 31 mins ago
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Senior Product Manager, Echo MS
SCIEX
Vaughan, ON
- $130,000 to $150,000 CAD / year
- Full-time
…including ROI, assumptions, risks, and resource requests, and lead build/partner/buy assessments for Echo MS+ and related…
Added 1 hour ago
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Lead, FP&A Manager
OpenText
Mississauga, ON
- Full-time
As a Lead, FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 1 hour ago
SC
BIM Coordinator – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
Organize and lead BIM coordination meetings and reviews; document technical issues, decisions, and follow-up actions.
Added 1 hour ago
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Manufacturing Engineer
Communications & Power Industries (CPI)
Georgetown, ON
- From $82,000 CAD / year
- Full-time
Drive continuous quality improvement and cost reduction through process improvements.
Added 1 hour ago
C&
Commodity Manager
Communications & Power Industries (CPI)
Georgetown, ON
- From $100,000 CAD / year
- Full-time
…commodities. You will drive long-term supplier performance, cost reduction, and supply risk mitigation while ensuring sourcing decisions align with technical requirements and commercial…
Added 2 hours ago
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Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
- Full-time
…with sourcing requirements; compare pricing, commercial terms, lead times, payment terms, warranty coverage, logistics assumptions, exclusions, and total cost; document clarifications and…
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Operations Manager (Labels)
DCM
Brampton, ON
- $93,755 to $117,194 CAD / year
- Full-time
As an Operations Manager (Labels), you’ll lead day-to-day operations to keep production safe, efficient, and productive. You’ll manage the Scheduling, Press, Rewinding, and Receiving teams,…
Added 2 hours ago
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RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…engagement, business process modelling, feasibility studies, cost-benefit analysis, technical documentation, and translating complex business and data requirements into effective I&IT…
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Senior Financial Analyst
DCM
Brampton, ON
- $80,133 to $100,166 CAD / year
- Full-time
Lead the annual budget, periodic forecasts, and long-range planning in partnership with plant leadership
Added 2 hours ago
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Specialist Fisheries and Seafood
Ocean Wise
Vancouver, BC
- Full-time
Lead rapid assessments for Canadian small-scale fisheries and contribute to science-based recommendation processes.
Added 3 hours ago
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Operations Manager - Yard and Asset
ConeTec Group
Surrey, BC
- Full-time
…decisions across field, office, shop, and research environments. We lead through Safety, Quality, People, Execution, and Innovation. Our values Respect, Accountability, Excellence, and…
Added 3 hours ago
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Senior Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Contribute to scope definition, work-hour estimates, Total Installed Cost (TIC) inputs, and resource loading for HVAC scopes of work.
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Senior Structural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…developing and coordinating high-quality, safe, constructible, and cost-effective structural design deliverables while working closely with engineers, designers, project teams, and other…
Added 3 hours ago
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Développeur UX Full Stack et UI UCC
Ericsson
Montreal, QC · Quebec, QC
- Full-time
…delivering high-quality software solutions. As a Technical Lead, you will help shape the technical direction of projects, mentor team members, and contribute to building robust,…
Added 3 hours ago
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Head of Product Engineering Group 4
Ericsson
Ottawa, ON
- Full-time
You will be lead development organization in the baseband SW development domain for 6G in North America from the PEU, interfacing lead customers on 6G plans and quality efforts. The role…
Added 3 hours ago
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Head of Product Engineering Group 2
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Ottawa, ON
- Full-time
You will be lead development organization in the baseband SW development domain for 5G CR and G5 deliveries from the PEU, interfacing lead customers on 5G CR plans and quality efforts.
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5G ou spécialiste du cœur de paquets
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…an experienced hands-on contributor and informal technical lead, you will help ensure the product meets market needs and quality…
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DCN Project Director
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Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Director to lead the delivery of a Data Center project location consisting of multiple buildings and associated infrastructures…
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DCN Design for Manufacturing Engineer
SLB
Calgary, AB
- Full-time
…are designed for efficient production, assembly, quality, and cost-effectiveness. Applying expertise in DFM/DFA methodologies, they will drive design optimization efforts, improve…
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DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
Understand client’s technical requirements during a proposal phase and lead the engineering team in developing the required engineering documentation to cost the project within domain…
Added 3 hours ago
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Executive Housekeeper - The Wickaninnish Inn
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Lead by example as a proactive member of the Housekeeping Leadership Team.

Canada Life

AVP Process Excellence

Winnipeg, MB, Canada

The base salary for this position is between $151,100 - $201,100 annually. · Full-time

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Job details

Pay: The base salary for this position is between $151,100 - $201,100 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: More than 10 years of progressive leadership experience, including at least five years in financial services, operations, or a similarly regulated environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Permanent Full Time

The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business Process Management team and a cross-functional centre of excellence responsible for business process management, process ownership, knowledge management, and the consistent, high-quality execution of core business processes and operational change. Together, the role and team provide critical capabilities that support Canadian operations across the Canada Life organization, bringing together business analysis, process and procedure development, and knowledge management to simplify how work is performed and improve efficiency, first-time quality, customer and employee experience, and continuous improvement.

As the key leader overseeing business process and knowledge management within Shared Services, the Assistant Vice President establishes the enterprise approach, governance, and standards for managing processes and operational knowledge across their lifecycles. This leadership position is central to enabling consistent, effective support for Canadian operations across the Canada Life organization. The role partners with business leaders and designated process owners to clarify accountability, align priorities, redesign & standardize processes, and translate business, regulatory, and technology change into sustainable operating practices, accessible knowledge, and measurable business outcomes.

Key Accountabilities

Set the business delivery and process management strategy. Establish and advance an integrated centre of excellence spanning the Business Process Management team, business analysis, procedure development, and knowledge management, aligned to enterprise priorities and operating needs.
Lead the Business Process Management team. Set direction and priorities for the team and govern the methodology, standards, tools, and lifecycle for process discovery, documentation, ownership, measurement, control, continuous improvement, and retirement.
Establish process ownership and accountability. Partner with senior business leaders to identify accountable process owners, clarify decision rights, and ensure end-to-end processes have clear ownership, controls, performance measures, and improvement roadmaps.
Simplify and improve how work is performed. Build an enterprise process inventory, identify duplication, fragmentation, unnecessary effort, and risk, and prioritize opportunities for standardization, redesign, automation, and scalable delivery.
Lead operational change. Guide the business delivery of process redesign, technology-enabled change, strategic product initiatives, regulatory priorities, and continuous improvement, ensuring process and business readiness are embedded from design through adoption.
Build trusted partnerships. Advise and constructively challenge senior leaders on process, operating model, and transformation decisions, balancing customer, employee, operational, financial, technology, and risk considerations.
Deliver measurable and sustainable outcomes. Ensure solutions meet service, quality, timing, cost, control, and sustainability expectations; establish process performance measures and benefits tracking; and strengthen the continuity of expertise required to support Operations.

Leadership and People Management

Build and sustain a high-performance culture grounded in accountability, collaboration, constructive challenge, disciplined execution, and customer value.
Attract, develop, retain, and motivate professionals with expertise in business process management, business analysis, procedure development, knowledge management, and change delivery; maintain succession and capability plans as business and technology needs evolve.
Provide clear goals, roles, decision rights, and performance expectations for leaders, employees, process owners, and vendors.
Lead through influence across a complex, matrixed organization, bringing business and technology partners together around shared process outcomes and one integrated view of priorities, dependencies, and benefits.
Manage a leadership structure with approximately 5–19 direct reports and an extended organization of approximately 80 indirect reports.

Key Relationships

Senior Operations leaders: Provide strategic advice on process ownership, priorities, performance, customer impacts, financial considerations, risk, and operational requirements.
Business process owners and subject-matter experts: Establish clear accountability for end-to-end processes, support governance and decision-making, and drive standardization, control, and continuous improvement.
Operations support leaders: Align on process performance, analytics, reporting, critical issues, ongoing operations, and business and system enhancements.
Technology delivery leaders: Partner on process redesign, automation, technology delivery, risk, controls, implementation readiness, and investment priorities.
Knowledge management and change partners: Establish effective practices for creating, maintaining, governing, and sharing operational knowledge, and coordinate procedures, adoption support, and feedback for process and technology changes.
External vendors and partners: Set expectations, manage performance, and ensure external services, methods, and investments support defined process and business outcomes.

Qualifications And Experience

University degree or an equivalent combination of education and relevant experience.
More than 10 years of progressive leadership experience, including at least five years in financial services, operations, or a similarly regulated environment.
Demonstrated success leading enterprise business process management, process ownership, operational excellence, large-scale transformation, and cross-functional delivery.
Strong knowledge of process and knowledge management disciplines, including process architecture and inventory, governance, modelling, documentation, measurement, controls, continuous improvement, knowledge lifecycle management, and benefits realization.
Proven ability to establish accountability and decision rights across organizational boundaries and influence senior leaders while maintaining trusted relationships.
Strong financial discipline and experience with workforce planning, strategic vendor management, prioritization, and investment decisions.
Lean Six Sigma, business process management, project management, or business analysis certification is an asset.
Demonstrated experience building or leading a business process management centre of excellence and engaging accountable process owners is strongly preferred.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London or Winnipeg

Leadership Capabilities

Enterprise perspective and the ability to translate strategy into clear process ownership, governance, priorities, and execution plans.
Visible, inclusive people leadership with a strong record of developing talent and building succession.
Customer focus and a commitment to simplifying work and improving customer and employee experiences.
Sound judgement in balancing service, risk, cost, quality, control, and speed.
Clear, credible communication and the ability to create alignment and influence without relying on direct authority.
Resilience, adaptability, self-awareness, and openness to constructive challenge.
A continuous-improvement mindset, supported by data, disciplined process management, and focus on high-impact outcomes.

The base salary for this position is between $151,100 - $201,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead the Business Process Management team and an integrated centre of excellence covering process management, business analysis, procedure development, and knowledge management. Establish enterprise process strategy and governance, clarify process ownership, lead operational change and continuous improvement, and deliver measurable improvements in service, quality, cost, risk, and customer and employee experience.

Requirements

Requires a university degree or equivalent education and experience, plus more than 10 years of progressive leadership experience, including at least five years in financial services, operations, or a similarly regulated environment. Candidates should have a record of leading enterprise process management and transformation, strong process and knowledge management expertise, and the ability to influence senior leaders; relevant Lean Six Sigma, BPM, project management, or business analysis certification is an asset.

Skills

Business Process Management
Process Ownership
Operational Excellence
Knowledge Management
Business Analysis
Process Architecture
Process Governance
Process Modelling
Continuous Improvement
Change Management
Transformation Leadership
Stakeholder Management
People Leadership
Financial Management
Vendor Management
Benefits Realization

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Process Management
Process Ownership
Process Architecture
Process Inventory
Process Governance
Process Modelling
Process Documentation
Process Measurement
Process Controls
Knowledge Management
Business Analysis
Procedure Development
Operational Excellence
Continuous Improvement
Lean Six Sigma
Change Management
Business Transformation
Automation
Benefits Realization
Workforce Planning
Vendor Management
Financial Services
Regulatory Compliance
Customer Experience
Employee Experience

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