Find work in Canada.

602,103 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
M
Project Manager, Group Benefits Operations
Manulife
Waterloo, ON
- Full-time
The Project Manager, Group Benefits Operations leads cross-functional Group Benefits Operations initiatives that improve plan sponsor and plan member outcomes, service performance,…
Added 5 mins ago
PW
Rentals Equipment Administrator
Precision Well Servicing
Cold Lake, AB
- Full-time
As a key member of our Rentals team, the Rentals Administrator plays an important role in ensuring our internal and external customers have the right equipment to get the job done safely…
Added 5 mins ago
I
Manufacturing Engineering - Machining Co-op
INNIO
Welland, ON
- Internship
Act as the Manufacturing Co-op and be a member of the Machining Team. You will be working closely to support a number of continuous improvement projects and variety of assignments to…
Added 5 mins ago
E
Dietary Aide
Extendicare
St. Paul, AB
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 5 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused…
Added 5 mins ago
Senior Manager, Real Estate Operations, Saskatchewan
Bell
Regina, SK
Lead and manage the local Data Centre operations team, including staffing, training, on‑call coverage, succession planning, and performance management to ensure sustained operational…
Added 5 mins ago
B
General Labourer
Bloomstar
QC · Les Laurentides Regional County Municipality, QC
- Internship
General Labour Opportunities in Montreal Area - Join a Team That Helps Deliver Joy Across Canada!Warehouse • Production • Order Fulfillment • Team Lead Opportunities Bloomstar is hiring…
Added 5 mins ago
EL
Account Manager
EveryPoint Logistics Hudson
Hudson, QC
- Full-time
…leads, and maintaining detailed records in the CRM system. The team member will collaborate with operations and customer service to ensure smooth order handling, delivery scheduling, and…
Added 6 mins ago
TI
IT - Bus Systems Analyst V
TekStaff IT Solutions
Toronto, ON
- Contract
…screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough…
Added 20 mins ago
TT
Trailer Asset Recovery Coordinator
Titanium Transportation Group Inc.
Belleville, ON
- Full-time
We're looking for a highly organized and persistent team member to take ownership of our stagnant trailer portfolio and help maximize trailer utilization across the network. In this role,…
Added 20 mins ago
M
Systems Engineer, Missions
MDA
Richmond, BC
- Full-time
MDA is seeking a Systems Member of Technical Staff (MTS) - Missions to support system-level activities across Earth and space observation satellite missions. They will independently…
Added 20 mins ago
HB
Hotel Houseperson (Part-time) - Varscona and Metterra Hotels on Whyte
Horseshoe Bay Resort
AB · Edmonton, AB
- Part-time
At Varscona and Metterra Hotels on Whyte, we are looking for our next great team member to join us on our Housekeeping team. We are committed to providing you with:
Added 20 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
Schema App is a fast-growing, profitable SaaS company headquartered in Guelph, Ontario, with a team across Canada. We’re a smart, collaborative group driven by a shared mission: to become a…
Added 20 mins ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…application, please send an e-mail with your request to Recruiting Operations Team: [email…
Added 20 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision? To establish a stellar standard of care for the veterinary…
Added 20 mins ago
UH
Engineering Service Technologist IV
University Health Network
Toronto, ON
- Full-time
Hours: 37.5 hours per week (flexibility required to accommodate operations in facility; must be available to work outside of regular hours for emergency repairs and/or during periods of…
Added 20 mins ago
HH
Helper
Halton Healthcare
Milton, ON
- Contract
As a member of the Environmental Services team, the Helper 1 will be primarily responsible for providing a clean and safe environment for patients, visitors and staff.
Added 34 mins ago
C
Safety Consultant - CSE
Civeo
AB · AB, Canada
- Full-time
…customer service-oriented Safety Consultant. Reporting to the operations Manager, the incumbent will promote health, safety and well-being of workers and facilitate the development,…
Added 34 mins ago
Supervisor, Customer Support (18-Month Temporary Contract)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
The Customer Support Supervisor is responsible for leading a team that supports reservation and customer service operations by carrying out activities related to customer service and/or the…
Added 34 mins ago
DC
Part Time Delivery Driver - Kingston
Diabetes Canada / National Diabetes Trust
Greater Napanee, ON · Kingston, ON
- Part-time
…across Canada. As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making…
Added 34 mins ago
Sr. Technical Account Manager
Dayforce
Canada
…headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ)…
Added 34 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 34 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 34 mins ago
Coordinator, Supply Chain
Reliance Home Comfort
Cambridge, ON
By joining Reliance as a Coordinator, Supply Chain, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 34 mins ago
Licensed Practical Nurse, Full Scope - Burnaby Hospital
Fraser Health
Burnaby, BC
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…

Canada Life

AVP Process Excellence

Toronto, ON, Canada

The base salary for this position is between $151,100 - $201,100 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $151,100 - $201,100 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: More than 10 years of progressive leadership experience, including at least five years in financial services, operations, or a similarly regulated environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Permanent Full Time

The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business Process Management team and a cross-functional centre of excellence responsible for business process management, process ownership, knowledge management, and the consistent, high-quality execution of core business processes and operational change. Together, the role and team provide critical capabilities that support Canadian operations across the Canada Life organization, bringing together business analysis, process and procedure development, and knowledge management to simplify how work is performed and improve efficiency, first-time quality, customer and employee experience, and continuous improvement.

As the key leader overseeing business process and knowledge management within Shared Services, the Assistant Vice President establishes the enterprise approach, governance, and standards for managing processes and operational knowledge across their lifecycles. This leadership position is central to enabling consistent, effective support for Canadian operations across the Canada Life organization. The role partners with business leaders and designated process owners to clarify accountability, align priorities, redesign & standardize processes, and translate business, regulatory, and technology change into sustainable operating practices, accessible knowledge, and measurable business outcomes.

Key Accountabilities

Set the business delivery and process management strategy. Establish and advance an integrated centre of excellence spanning the Business Process Management team, business analysis, procedure development, and knowledge management, aligned to enterprise priorities and operating needs.
Lead the Business Process Management team. Set direction and priorities for the team and govern the methodology, standards, tools, and lifecycle for process discovery, documentation, ownership, measurement, control, continuous improvement, and retirement.
Establish process ownership and accountability. Partner with senior business leaders to identify accountable process owners, clarify decision rights, and ensure end-to-end processes have clear ownership, controls, performance measures, and improvement roadmaps.
Simplify and improve how work is performed. Build an enterprise process inventory, identify duplication, fragmentation, unnecessary effort, and risk, and prioritize opportunities for standardization, redesign, automation, and scalable delivery.
Lead operational change. Guide the business delivery of process redesign, technology-enabled change, strategic product initiatives, regulatory priorities, and continuous improvement, ensuring process and business readiness are embedded from design through adoption.
Build trusted partnerships. Advise and constructively challenge senior leaders on process, operating model, and transformation decisions, balancing customer, employee, operational, financial, technology, and risk considerations.
Deliver measurable and sustainable outcomes. Ensure solutions meet service, quality, timing, cost, control, and sustainability expectations; establish process performance measures and benefits tracking; and strengthen the continuity of expertise required to support Operations.

Leadership and People Management

Build and sustain a high-performance culture grounded in accountability, collaboration, constructive challenge, disciplined execution, and customer value.
Attract, develop, retain, and motivate professionals with expertise in business process management, business analysis, procedure development, knowledge management, and change delivery; maintain succession and capability plans as business and technology needs evolve.
Provide clear goals, roles, decision rights, and performance expectations for leaders, employees, process owners, and vendors.
Lead through influence across a complex, matrixed organization, bringing business and technology partners together around shared process outcomes and one integrated view of priorities, dependencies, and benefits.
Manage a leadership structure with approximately 5–19 direct reports and an extended organization of approximately 80 indirect reports.

Key Relationships

Senior Operations leaders: Provide strategic advice on process ownership, priorities, performance, customer impacts, financial considerations, risk, and operational requirements.
Business process owners and subject-matter experts: Establish clear accountability for end-to-end processes, support governance and decision-making, and drive standardization, control, and continuous improvement.
Operations support leaders: Align on process performance, analytics, reporting, critical issues, ongoing operations, and business and system enhancements.
Technology delivery leaders: Partner on process redesign, automation, technology delivery, risk, controls, implementation readiness, and investment priorities.
Knowledge management and change partners: Establish effective practices for creating, maintaining, governing, and sharing operational knowledge, and coordinate procedures, adoption support, and feedback for process and technology changes.
External vendors and partners: Set expectations, manage performance, and ensure external services, methods, and investments support defined process and business outcomes.

Qualifications And Experience

University degree or an equivalent combination of education and relevant experience.
More than 10 years of progressive leadership experience, including at least five years in financial services, operations, or a similarly regulated environment.
Demonstrated success leading enterprise business process management, process ownership, operational excellence, large-scale transformation, and cross-functional delivery.
Strong knowledge of process and knowledge management disciplines, including process architecture and inventory, governance, modelling, documentation, measurement, controls, continuous improvement, knowledge lifecycle management, and benefits realization.
Proven ability to establish accountability and decision rights across organizational boundaries and influence senior leaders while maintaining trusted relationships.
Strong financial discipline and experience with workforce planning, strategic vendor management, prioritization, and investment decisions.
Lean Six Sigma, business process management, project management, or business analysis certification is an asset.
Demonstrated experience building or leading a business process management centre of excellence and engaging accountable process owners is strongly preferred.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London or Winnipeg

Leadership Capabilities

Enterprise perspective and the ability to translate strategy into clear process ownership, governance, priorities, and execution plans.
Visible, inclusive people leadership with a strong record of developing talent and building succession.
Customer focus and a commitment to simplifying work and improving customer and employee experiences.
Sound judgement in balancing service, risk, cost, quality, control, and speed.
Clear, credible communication and the ability to create alignment and influence without relying on direct authority.
Resilience, adaptability, self-awareness, and openness to constructive challenge.
A continuous-improvement mindset, supported by data, disciplined process management, and focus on high-impact outcomes.

The base salary for this position is between $151,100 - $201,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead the Business Process Management team and an integrated centre of excellence covering business analysis, procedure development, and knowledge management. Establish enterprise process governance and ownership, guide operational change and continuous improvement, and deliver measurable improvements in service, quality, efficiency, risk, and customer and employee experience.

Requirements

Requires a university degree or equivalent education and experience, more than 10 years of progressive leadership experience, and at least five years in financial services, operations, or a similarly regulated environment. Candidates should have a record of leading enterprise process management and transformation, strong process and knowledge management expertise, and the ability to influence senior leaders; relevant professional certifications are an asset.

Skills

Business Process Management
Process Ownership
Knowledge Management
Business Analysis
Process Architecture
Process Governance
Process Modeling
Continuous Improvement
Operational Excellence
Change Management
Transformation Delivery
Stakeholder Management
People Leadership
Financial Planning
Vendor Management
Benefits Realization

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Process Management
Process Ownership
Knowledge Management
Business Analysis
Procedure Development
Process Architecture
Process Inventory
Process Governance
Process Modeling
Process Documentation
Process Measurement
Process Controls
Continuous Improvement
Operational Excellence
Lean Six Sigma
Project Management
Change Management
Business Transformation
Benefits Realization
Workforce Planning
Vendor Management
Financial Services
Insurance
Regulatory Compliance
Automation
Technology Delivery
Operating Model
Risk Management
Performance Measurement
Succession Planning

Report this job