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Added 3 mins ago
AH
Pharmacist I
Alberta Health Services
Red Deer, AB
- Temporary
…access or investigational therapies. You will also support staff development by mentoring new team members, precepting learners, and providing oversight into Pharmacy Assistants and…
Added 3 mins ago
AH
Pharmacist I
Alberta Health Services
Red Deer, AB
- Part-time
…access or investigational therapies. You will also support staff development by mentoring new team members, precepting learners, and providing oversight into Pharmacy Assistants and…
Added 3 mins ago
AH
Pharmacist I
Alberta Health Services
Red Deer, AB
- Part-time
…access or investigational therapies. You will also support staff development by mentoring new team members, precepting learners, and providing oversight into Pharmacy Assistants and…
Added 17 mins ago
AH
Pharmacist I
Alberta Health Services
Red Deer, AB
- Full-time
…access or investigational therapies. You will also support staff development by mentoring new team members, precepting learners, and providing oversight into Pharmacy Assistants and…
Added 17 mins ago
TU
2026-2027 Substitute Teacher - For Current TUSD Student Teachers **ONLY**
Torrance Unified School District
Torrance, ON
- Full-time
Each item listed below MUST be submitted as attachments to the EDJOIN application:
Added 17 mins ago
CO
Manager, Geographic Information Systems (GIS)
City of North Vancouver
North Vancouver, BC
- Full-time
…Vancouver’s enterprise GIS program. The position leads the development, governance and modernization of GIS services, ensuring geospatial data is managed as a strategic corporate asset that…
Added 17 mins ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
Build and maintain data pipelines, model integrations, REST APIs, and application components required to operationalize AI capabilities.
Added 32 mins ago
MT
Senior Financial Analyst, Business Insights
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…use by the Professional Resources, Clients & Markets/Business Development, Client Service Delivery and other firm…
Added 32 mins ago
AI Software Intern (Canada)
Tenstorrent University Jobs
Toronto, ON
…Kernels, Models, Inference, Scaleout & our Runtime teams. One application, one recruiter screen, then we match you to the specific team and location that fits best. Teams…
Added 46 mins ago
RM
Investment Analyst
Rocky Mountaineer
Toronto, ON
- Full-time
2–5 years of experience (investment or corporate banking, corporate development, private equity, consulting, accounting, or similar)
Added 46 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
5+ year demonstrable working knowledge of web application development skills:
Added 46 mins ago
DC
Coordinator, East D-Camps (13-Month Contract)
Diabetes Canada
NB · New Brunswick, Canada
- Contract
…but not limited to digital events, summer camp, leadership development programs, family camps, weekend events, Diabetes Canada events, and alumni events) in accordance with program plans,…
Added 46 mins ago
S
Data Center Technician
Serverfarm
Toronto, ON
- Full-time
…and commissioning activities, safety requirements, and the development of site procedures and standards. The technician works closely with the site team to maintain equipment reliability…
Added 46 mins ago
PR
Royal Canin Pet Ambassador – EVENT
Premium Retail Services
Halifax, NS
- Internship
Ongoing training and development opportunities.
Added 46 mins ago
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World Skills Job Fair - Various Positions
The Ottawa Hospital
Ottawa, ON
- Full-time
…resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your…
Added 46 mins ago
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Royal Canin Pet Ambassador – EVENT
Premium Retail Services
New Glasgow, NS
- Internship
Ongoing training and development opportunities.
Added 46 mins ago
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Clinical Care Leader, Wellness Program
The Ottawa Hospital
Ottawa, ON
- Full-time
…members (including family physicians), ensuring professional development, coaching and mentoring, and supporting performance management efforts, when…
Added 46 mins ago
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Registered Nurse, Cardiac Device Clinic
The Ottawa Hospital
Ottawa, ON
- Part-time
…resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your…
Added 46 mins ago
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Royal Canin Pet Ambassador – EVENT
Premium Retail Services
Abbotsford, BC
- Internship
Ongoing training and development opportunities.
Added 46 mins ago
TO
Registered Nurse- Unit H3, Cardiac Surgery/Cardiology
The Ottawa Hospital
Ottawa, ON
- Full-time
…resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your…
Added 46 mins ago
C
Work Equipment Maintainer Grade 1
CPKC
Montreal, QC
- Full-time
…accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career - you’re part of something bigger. Together, we move goods,…
Added 47 mins ago
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Senior Manager, Commercial Operations
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…including annual and quarterly planning, leadership team agenda development, monthly commercial performance reviews, and cross-functional governance…
Added 47 mins ago
LN
Safety Intern
Lhoist North America (at Martin Marietta)
Langley (District), BC · Canada - British Columbia - Langley
- Full-time
…assistance to encourage continued learning and professional development, empowering our employees to reach their full…
Added 1 hour ago
Director, Facilities & Building Operations, SFU Libraries
Simon Fraser University
Burnaby, BC
The SFU Library is known for the development and implementation of innovative technology, leadership in Open Access, and excellent in-person and online user services. Our inclusive spaces…
Added 1 hour ago
Director, Campus Public Safety
Simon Fraser University
Burnaby, BC
As a member of the Campus Public Safety leadership team, you are committed to ongoing personal growth and professional development for yourself and your team. You enjoy exploring ideas,…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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