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Added 11 mins ago
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Customer Success Manager
BlueCat
Canada
- Full-time
…building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is…
Added 11 mins ago
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Program Reporting Manager
OFIFC
Toronto, ON
- Full-time
Reviews and manages internal program funding systems, controls, processes, and procedures to ensure the integrity, accuracy, compliance, and usefulness of information and reporting;
Added 11 mins ago
BC
Digital Services District Support Technician - Corporate
Bird Construction
Vancouver, BC
- Full-time
Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for…
Added 11 mins ago
BC
Construction Yard Lead Hand
Bird Construction
Winnipeg, MB
- Full-time
…Yard staff and operations under the direction of the Equipment Manager. This position is located out of the Construction…
Added 11 mins ago
RH
Land Development Project Manager
Richcraft Homes Ltd
Ottawa, ON
- $105,000 to $125,000 CAD / year
- Full-time
…that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to…
Added 23 mins ago
Customer Processing Representative
The Canada Life Assurance Company
London, ON · Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 23 mins ago
Financial Analyst
The Regina Exhibition Association Limited
Regina, SK
Reporting to the Manager, Financial Operations, the Financial Analyst is a business partner responsible for monitoring the financial and non-financial performance of the Regina Exhibition…
Added 23 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Toronto, ON
- Full-time
Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you…
Added 29 mins ago
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Software Developer - Cloud Platform
Nakisa
Montreal, QC
- Full-time
Proficiency in French and English is an asset for collaboration across our Quebec-based and global teams.
Added 29 mins ago
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Software Developer - Applications
Nakisa
Montreal, QC
- Full-time
Proficiency in French and English is an asset for collaboration across our Quebec-based and global teams.
Added 29 mins ago
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Talent Acquisition Sourcer
Nakisa
Montreal, QC
- Full-time
ATS discipline, including accurate source attribution. Greenhouse experience is an asset.
Added 29 mins ago
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Implementation Consultant
Nakisa
Montreal, QC
- Full-time
…part of a Professional Services delivery team led by a Project Manager, who plans and manages the overall project. You will own your assigned implementation workstreams and deliverables,…
Added 29 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 29 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 29 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 29 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 29 mins ago
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Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
…dedicated Respiratory Therapy Team. Reporting to the Clinical Manager, Critical Care Unit, the successful applicant will be responsible for providing evidenced based, comprehensive, safe,…
Added 29 mins ago
RE
Financial Analyst
Regina Exhibition Association Limited (REAL)
Regina, SK
- Full-time
Reporting to the Manager, Financial Operations, the Financial Analyst is a business partner responsible for monitoring the financial and non-financial performance of the Regina Exhibition…
Added 29 mins ago
GA
Finance Manager
Global Appetite Inc
Mississauga, ON
- Full-time
…accounts receivable, accounts payable, inventory, and fixed asset…
Added 29 mins ago
B
Customer Success Manager
BlueCat
Toronto, ON
- Full-time
…building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is…
Added 41 mins ago
C
Project Manager - Candidate Pool
CIMA+
Saskatoon, SK · Vancouver, British Columbia
- $110,480 to $151,910 CAD / year
- Full-time
We are seeking a dynamic Project Manager with experience in utility projects to join our Vancouver team. In this role you will drive success in complex, high-risk projects, collaborating…
Added 41 mins ago
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Project Manager - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
We are seeking an experienced Project Manager to lead the planning and design of large‑scale projects for major clients in the Greater Montreal area. In this strategic role, you will…
Added 41 mins ago
C
Construction Site Coordinators - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
Coordinate the setup, management, and supervision of construction sites from opening to closing, in collaboration with the Project Manager and the contractor
Added 54 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saint John, NB
- Full-time
Atlantic Superstore at 680 Somerset Street, Saint John, NB E2K 2V7 is looking for an Asset Protection Representative. Enjoy an exciting career with one of the largest Asset Protection teams…
Added 54 mins ago
Cook - Casual
Cogir Senior Living
Burlington, ON · Christopher Terrace Retirement Residence
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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