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Added 8 mins ago
M
Technical Marketing & Partnerships Specialist
MistyWest
Vancouver, BC
- $75,000 to $95,000 CAD / year
- Full-time
2-6 years in B2B tech marketing, partnerships, business development or sales. A track record of generating leads matters more to us than the exact number of years
Added 8 mins ago
RD
Associate
RBC Dominion Securities
Calgary, AB
- Full-time
Liaise with clients, team members, and business partners to find solutions and see requests through to completion.
Added 8 mins ago
O
Cleaner
OCS
NS · Inverness, NS
- Full-time
…customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and…
Added 8 mins ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related discipline.
Added 8 mins ago
SC
Full Stack Developer
STASX Consulting
AB · Alberta, Canada
- Contract
Added 8 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Categories: Digital and Technology, Data and Business Intelligence
Added 8 mins ago
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Coordinator, Training, Mine Operations
Glencore
Sparwood, BC
- $108,000 to $128,000 CAD / year
- Full-time
This role combines classroom, simulator, computer-based, and field-based instruction, while ensuring training records, schedules, and programs meet site and business requirements.
Added 8 mins ago
B
Intern, Global Expansion (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Building business cases to support growth strategies and expansion decisions
Added 8 mins ago
B
Intern, University Partnerships and Talent strategy coordinator (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Contribute to developing intern and new graduate talent pipelines in collaboration with Human Resources, Talent Acquisition and business units with workforce needs.
Added 8 mins ago
B
Intern, Human resources and information technology (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Analyze business needs, recommend improvements, and participate in system implementation, integration, and enhancement projects;
Added 8 mins ago
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Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Sales/service experience in retail, sales, service or other "helping" business (preferred)
Added 8 mins ago
HE
Marketing And Promotions Intern
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $45,000 CAD / year
- Internship
Cross-training across sales, marketing, brand representation, and business development
Added 8 mins ago
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Program Specialist I
Allegis Global Solutions
Mississauga, ON
- Full-time
…meet missions and unleash the most transformative power in business today: The power of human…
Added 8 mins ago
CO
Junior Developer
City of Vaughan
Vaughan, ON
- $81,924 to $95,838 CAD / year
- Contract
…unit testing, and any associated documentation. The Junior Developer is also responsible for assisting in the design, delivery, and improvement of in-house software applications and related…
Added 8 mins ago
TH
DIRECTEUR DES FINANCES - CANADA
The Home Depot Canada
Toronto, ON
- Full-time
…financial leadership, direction and analysis for their respective business units. The Manager, Finance (Merchandising Finance), is the CFO in all regards for the following finance…
Added 8 mins ago
TH
Finance Manager, Technology
The Home Depot Canada
Toronto, ON
- Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 8 mins ago
J
Senior Land Development Engineer
JLR
Ottawa, ON
- Full-time
Working with long-time, established clients to ensure their expectations are met, as well as forging new relationships and creating new pathways for business development.
Added 8 mins ago
MT
Social Impact Associate
Miller Thomson LLP
Vancouver, BC
- Full-time
Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and…
Added 8 mins ago
T
Directeur de comptes, Services bancaires aux PME
TD
Montreal, QC · Saint-Laurent, QC
- Full-time
Account Manager, Small Business (Territory : Cote Vertu, Saint-Laurent )
Added 8 mins ago
GL
Senior Manager, R&D Capabilities and Excellence
Gay Lea Foods
Hamilton, ON
- Contract
Bachelor’s degree in science, engineering, business, or related discipline (advanced degree is an asset).
Added 8 mins ago
B
Electrical and Instrumentation Inspector
Brunel
Pickering, ON
- $65 to $77 CAD / hour
- Contract
Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to…
Added 8 mins ago
CN
Niagara Airbus Night Dispatcher
CAA Niagara
Niagara Falls, ON
- Full-time
High school diploma required; post-secondary education in transportation, logistics, business administration, or a related field is an asset.
Added 8 mins ago
MW
Technical Recruiter
Minth Windsor Manufacturing
Windsor, ON
- $65,000 to $80,000 CAD / year
- Full-time
…for applicants. This person will partner closely with HR and business leaders to fill critical positions quickly while maintaining a strong candidate experience and high hiring…
Added 8 mins ago
CC
Account Executive
Cheil Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
This role is a fixed-term contract for a period of one (1) year, with the possibility of extension based on business needs and performance.
Added 8 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Full-time
…knowledge and support needed to successfully meet the needs of our business and achieve…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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