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Added 12 mins ago
E
Sr. Specialist, Geospatial and Reality Capture
EllisDon
Mississauga, ON
- Full-time
You as a Sr. Specialist, Geospatial and Reality Capture will:
Added 12 mins ago
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VDC Services Specialist
EllisDon
Calgary, AB
- Full-time
Conduct reality capture operations including laser scanning, drone capture, and 360 photography across active client sites, with consistent attention to safety, access protocols, and…
Added 27 mins ago
I
Human Resources Generalist
IntouchCX
Winnipeg, MB
- Full-time
The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and…
Added 27 mins ago
P&
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 40 mins ago
IG
Accounts Receivable Specialist
Insight Global
Canada
- Contract
…play a key role in supporting high-volume accounts receivable operations across a complex lease and property portfolio. This position requires strong analytical capabilities, exceptional…
Added 40 mins ago
GT
ADMS Test Manager
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 40 mins ago
GT
DERMS Technical Consultant
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 40 mins ago
GT
Electric Utilities OCM Consultant (ADMS)
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 40 mins ago
AW
Senior Industrial Process and Automation Control Specialist
AWC Water Solutions
Calgary, AB
- $113,391 to $152,269 CAD / year
- Full-time
Supports field commissioning and operations of complete water and wastewater systems
Added 42 mins ago
RT
ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
Rio Tinto
Montreal, QC
- Full-time
Vous travaillerez en collaboration avec l’équipe de conception, l’équipe des opérations et les experts des différents domaines concernés. Vous aurez les responsabilités suivantes :
Added 42 mins ago
RT
ELYSIS - Conseiller Sénior Technologie réfractaire/ Sr Refractory Technology Specialist
Rio Tinto
Saguenay, QC
- Full-time
…équipes d’ELYSIS des secteurs Technologie, Industrialisation et Opérations afin de concrétiser de nouveaux concepts. Vous ferez partie d’une équipe qui dirige les activités de développement…
Added 55 mins ago
GT
EMS Technical Consultant
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 55 mins ago
IG
Accounts Payable Specialist
Insight Global
Canada
- Contract
…maintain uninterrupted support within project timelines and client…
Added 55 mins ago
QM
Accounts Payabale Specialist
Quantum Management Services Ltd.
Toronto, ON
- $32 to $36 CAD / hour
- Contract
Our government based client is seeking an experienced Accounts Payable Specialist to support financial operations, accounts payable, reporting, compliance, and process improvement. This…
Added 57 mins ago
MS
Specialist, Logistics, Maintenance and Repair
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
The Maintenance and Repair Specialist has a direct line of focus on the tracking, evaluating and coordinating the repairs for all MSC Canada damaged containers. This position holds an…
Added 1 hour ago
H
Specialist - SHA-Provincial-PHC & MHAS Projects
HealthCareersInSask.ca
Regina, SK
- Full-time
…innovative approaches in the delivery of clinical services. The Specialist is responsible for implementing Primary Health Care projects that connect to the goals and objectives of the…
Added 1 hour ago
BP
Packaging Specialist
Bora Pharmaceuticals
Mississauga, ON
- Full-time
Packaging Specialist is responsible for the lifecycle of the primary and secondary packaging components used to package various products at site, which includes creation, amendment and…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
St. John's, NL
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Winnipeg, MB
- Full-time
As a Technical Specialist, Project Management, you’ll support the delivery of a wide range of routine to moderately complex infrastructure projects. While growing your career in a…
Added 1 hour ago
A
Spécialiste support client, Centre de Réponse à la Clientèle / Customer support specialist, Customer Response Center
Airbus
Montreal, QC
- Full-time
Vous êtes à l’aise d’utiliser divers manuels de maintenance et d'opérations de vol ;
Added 1 hour ago
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Analyste Controle Qualite / Agent Methode
Actalent
Quebec, QC
- $40 to $48 CAD / hour
- Full-time
…standard suit une semaine de travail de 40 heures, alignée sur les opérations de production qui se déroulent généralement entre 6h30 et 16h30 sur quatre jours de production, avec une…
Added 1 hour ago
MM
Specialist, Logistics, Maintenance and Repair
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Maintenance and Repair Specialist has a direct line of focus on the tracking, evaluating and coordinating the repairs for all MSC Canada damaged containers. This position holds an…
Added 1 hour ago
GP
COORDONNATEUR EN RESSOURCES HUMAINES / HR Support Specialist - Canada
Global Payments Inc.
Montreal, QC
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a HR Support Specialist to join our ever evolving Human Resources Operations team and help shape the future of…
Added 1 hour ago
Specialist, Logistics, Maintenance and Repair / Spécialiste, Logistique – Entretien et réparation
MSC Mediterranean Shipping Company SA
Montreal, QC
The Maintenance and Repair Specialist has a direct line of focus on the tracking, evaluating and coordinating the repairs for all MSC Canada damaged containers. This position holds an…
Added 2 hours ago
JT
Workforce Specialist, Job ID# 7077
JVS Toronto
Toronto, ON
- Full-time
…collaborates with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services. Our Workforce Specialist (WFS) team is dedicated to…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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