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Added 13 mins ago
B
Associate/Senior Associate, Transaction Services
BDO
Toronto, ON
- Full-time
Undertake smaller assignments or assist on larger assignments reporting to a manager, senior manager, or a partner;
Added 13 mins ago
E
Climate and Sustainability Manager
EllisDon
Vancouver, BC · Mississauga, ON
- Full-time
…works alongside project teams and business leaders to turn client requirements and climate goals into practical, measurable…
Added 13 mins ago
AM
Civil Project Engineer
Aplin Martin
Surrey, BC
- Full-time
…Environmental and Survey company, celebrating over 57 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown…
Added 28 mins ago
WI
Senior Project Manager
Waiward Industrial
AB · Edmonton, AB
- Full-time
The Senior Project Manager is responsible for the successful execution of projects from contract award through to final close out. This role oversees project teams, budgets, schedules, and…
Added 28 mins ago
T
Senior Finance Analyst-Infrastructure & Engineering
TD
Toronto, ON
- Full-time
The successful candidate for this position will report to the Group Finance Manager. Their objective is to provide financial and business analysis and support the Infrastructure &…
Added 28 mins ago
BC
Associate/Senior Associate, Transaction Services
BDO Canada
Toronto, ON
- Full-time
Undertake smaller assignments or assist on larger assignments reporting to a manager, senior manager, or a partner;
Added 28 mins ago
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Finance Manager-Enterprise Project Finance
TD
Toronto, ON
- Full-time
Reporting to the Senior Relationship Manager, Enterprise Project Finance, the role of the Finance Manager is to provide end-to-end project financial support to the assigned project…
Added 28 mins ago
RY
On-Site Leasing Administrator
Royal York Property Management
Cambridge, ON
- $50,000 to $60,000 CAD / year
- Full-time
Client Retention, Customer Service, Customer Success, Leasing, Property Management, Real Estate, Sales
Added 28 mins ago
RY
On-Site Leasing Administrator
Royal York Property Management
Waterloo, ON
- $50,000 to $60,000 CAD / year
- Full-time
Client Retention, Customer Service, Customer Success, Leasing, Property Management, Real Estate, Sales
Added 28 mins ago
P&
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
Pratt & Whitney
Longueuil, QC
- Full-time
Capacité à offrir un service client supérieur et à surpasser les attentes;
Added 28 mins ago
RY
On-Site Leasing Administrator
Royal York Property Management
Kitchener, ON
- $50,000 to $60,000 CAD / year
- Full-time
Client Retention, Customer Service, Customer Success, Leasing, Property Management, Real Estate, Sales
Added 28 mins ago
RY
On-Site Leasing Administrator
Royal York Property Management
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
Client Retention, Customer Service, Customer Success, Leasing, Property Management, Real Estate, Sales
Added 28 mins ago
T
Bilingual Contact Center Rep IV, TDIGI (Crémazie)
TD
Montreal, QC
- Full-time
Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
Added 28 mins ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 29 mins ago
HI
Commercial Account Manager
HUB International
Chilliwack, BC
- Full-time
As a Commercial Account Manager, you will interact with commercial clients, maintain professional business relationships with new and existing clients and insurers and manage an entire book…
Added 40 mins ago
TS
Senior Electrical Design Engineer, Relocation to Ontario (GTA, Hamilton, KWC)
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
Our client is looking for an experienced Senior Electrical Manager / Team Lead to establish and grow their Electrical Engineering department. This is a unique leadership opportunity for an…
Added 40 mins ago
UO
Faculty Administrative Assistant, Research and Administrative Services
University of Calgary
Calgary, AB
- Full-time
The Faculty Administrative Assistant reports to the Senior Manager, Administrative Services with strong accountability to other members of the Faculty of Science. This position is…
Added 40 mins ago
T
Senior Business Systems Analyst (Treasury Technology)
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 40 mins ago
IG
Account Coordinator
IMCS Group
Toronto, ON
- Contract
Working closely with the Client Success team to build relationships with key merchants including strategic national retail partners and being the point of escalation for questions from…
Added 43 mins ago
RT
Gestionnaire en consultation / Consulting Manager - PACE
Rio Tinto
Montreal, QC
- Full-time
Livrer de manière autonome un ou plusieurs projets à la fois, en gérant l’interface et en assurant une étroite collaboration avec le client du projet et ses équipes;
Added 43 mins ago
TS
Territory Sales Manager
Tempur Sealy International
Toronto, ON · Canada - Toronto
- Full-time
…territory, while working collaboratively with the Regional Sales Manager to develop merchandising and other promotional programs that improve our client’s product assortment and position in…
Added 43 mins ago
NA
Health and Safety Advisor
North American Construction Group Inc.
Fort McMurray, AB
- Full-time
…with proactive coaching and expert HSE guidance. Long term success is demonstrated by consistent first quartile safety…
Added 53 mins ago
DR
Finishing Business Development Manager
DMC Recruitment Group
Calgary, AB
- Full-time
Our client is a respected leader in the building materials industry and is seeking a Business Development Manager to lead the growth of its Interior Finishing product categories throughout…
Added 56 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
The successful candidate will be part of the Client Due Diligence team within Global Business Services & Operations. The Client Due Diligence team is committed to ensuring services provided…
Added 56 mins ago
FG
Glazing Service Account Manager
Flynn Group of Companies
Victoria, BC
- $95,000 to $105,000 CAD / year
- Full-time
Flynn Group of Companies is currently seeking a Glazing Service Manager to join our Victoria Branch (located at 6836 Kirkpatrick Crescent, Saanichton BC). The Glazing Service Manager leads…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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