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Added 3 mins ago
SC
Program Manager, Business Operations
Scarborough Charter Inter-Institutional Forum
Ottawa, ON
- From $106,655.63 CAD / year
- Full-time
- On-site
<h3>Job Description</h3><div>Job Description<div><p>The Program Manager, Business Operations, oversees the business and financial affairs of the Scarborough Charter Secretariat, including…
Added 11 mins ago
P
retail sales manager
Petro-Canada
Whitby, ON
- Full-time
Participates in a government or community program or initiative that supports persons with disabilities
Added 11 mins ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Professional Practice department is currently seeking a Temporary Part-Time Clinical Education Coordinator to join their team. This position will primarily focus on the Medical Program…
Added 11 mins ago
SM
Business Development Manager
Swish Maintenance Limited
Barrie, ON
- Full-time
The Business Development Manager is responsible for growing the Swish brand, by facilitating new business growth and onboarding new customers through the actions of prospecting and…
Added 11 mins ago
RG
MAINTENANCE TECHNICIAN
Rank Group
Halifax, NS
- Full-time
Promptly attend to all Tenant service requests as directed by the Property Manager or Chief Building Engineer
Added 11 mins ago
EL
Associate Director, Market Access & Reimbursement Strategy Speciality Portfolio
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Develop access solutions for out of pocket market including close collaboration with patient support program team.
Added 11 mins ago
SI
Dining Room Server
Shannex Incorporated
Toronto, ON · Etobicoke, ON
- Full-time
Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program (eligible immediately upon hire for all Full-time and Part-time staff )
Added 11 mins ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Reporting directly to the Director, Health & Safety/Risk, the Regional Health & Safety, Risk Manager – British Columbia, Saskatchewan and Manitoba provides regional leadership for health,…
Added 11 mins ago
CO
IS Support Technician
City of Vernon
Vernon, BC
- From $39.51 CAD / hour
- Full-time
- On-site
City of VernonIS Support Technician(Regular)Job RequisitionJR-2026-276 IS Support Technician (Regular) (Open)Job FamilyCUPEStart Date2026-10-07End Date: 2026-10-23Primary PostingNoExternal…
Added 13 mins ago
MI
Specialist, Environmental, Health & Safety
MasterBrand, Inc.
Winnipeg, MB
- Full-time
Reporting to the Manager, Health & Safety, the Specialist manages assigned program activities, conducts inspections, supports investigations, and delivers safety training. The role requires…
Added 13 mins ago
Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Deliver insightful financial reporting, including variance analysis, trends, and recommendations to support decision-making.
Added 28 mins ago
GI
Concrete Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering Technology or equivalent program is an asset but not required.
Added 28 mins ago
GI
Quality Control Technician-4
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering Technology or equivalent program is an asset but not required.
Added 28 mins ago
GI
Quality Control Technician-3
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering Technology or equivalent program is an asset but not required.
Added 28 mins ago
GI
Quality Coordinator
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering Technology or University degree program is preferred.
Added 28 mins ago
GI
Concrete Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering or equivalent program is an asset but not required.
Added 28 mins ago
GI
Quality Control Technician-7
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering Technology or equivalent program is an asset but not required.
Added 28 mins ago
GI
Field Supervisor
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Post-secondary education in a 2- or 3-year college program such as Civil / Construction Engineering, or a Bachelor of Civil Engineering, or a relevant Engineering program is an asset.
Added 28 mins ago
GI
Estimating Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Pre-Construction Manager, the Pre-Construction Coordinator will be responsible for supporting the Estimating and Operations teams in the successful preparation of…
Added 28 mins ago
GI
HSE Advisor
Green Infrastructure Partners
Markham, ON · Toronto, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager HSE, the Health Safety & Environment (HSE) Advisor will work alongside the national health and safety team and local operations. The HSE Advisor will emphasize…
Added 28 mins ago
GI
Risk Manager
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
…project risk management across a portfolio of projects. The Risk Manager will work closely with estimating, scheduling, design/engineering, construction, and commercial from…
Added 28 mins ago
GI
Project Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
We are seeking an experienced Project Manager to join our Major Projects team in the Greater Toronto Area (GTA). In this role, you will lead high-impact, large-scale initiatives from…
Added 28 mins ago
GI
Project Manager (Heavy Civil)
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
…comprehensive health, dental, and vision insurance, mental health support with our Employee Family Assistance Program (EFAP), RRSP benefits and gym membership…
Added 38 mins ago
CC
Supportive Living Coordinator Fixed Term Contract
CMHA Calgary
Calgary, AB
- Other
…provides compassionate, trauma-informed, and client-centered support to individuals experiencing mental illness, addiction, intellectual disabilities, concurrent disorders, trauma-related…
Added 38 mins ago
BA
Auto Body Estimator (Red Deer)
Boyd Autobody & Glass
Red Deer, AB
- Full-time
Attend training, information sessions and workshops recommended by Store Manager

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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