Jobs in Canada

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Added 20 mins ago
RP
Manager, Medical Affairs Operations, Canada
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…medicines for people with serious diseases. We are seeking a Manager, Medical Affairs Operations, Canada to join our Medical Affairs team, supporting our Canadian organization in a hybrid…
Added 1 hour ago
TH
Administrative Co-Ordinator - Haematology/Oncology
The Hospital for Sick Children
Toronto, ON
- Full-time
…Clinician Educators and Clinician Administrators in the areas of administration, academic, clinical, research, finance, and sectional/divisional activities in the Division of…
Added 1 hour ago
R&
Quebec - Commercial Banker / Relationship Manager
Robertson & Company Ltd.
Quebec, QC
- Full-time
Baccalauréat en commerce, en administration des affaires ou dans une discipline connexe
Added 1 hour ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Administrative Oversight: Handle operational administration outside HR and Finance scope (landlord relations, insurance, banking, etc.).
Added 2 hours ago
TO
Manager of Financial Planning & Reporting/Deputy Treasurer
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
- Full-time
The Manager of Financial Planning & Reporting/Deputy Treasurer, under the direction of the Associate Director of Finance/Treasurer, manages the delivery of the Town's Budgeting & Financial…
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 4 hours ago
PL
Administrative Assistant
Pomeroy Lodging
Calgary, AB
- Full-time
…comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes handling a variety of tasks related to organization and communication, requiring…
Added 4 hours ago
PC
Senior Account Manager
Provincial Credit Union
O'Leary, PE
- Full-time
A Bachelor’s Degree in Business Administration or a College Diploma focused on Business/Commerce, Finance, Accounting, or a related field, or an equivalent combination of education and…
Added 5 hours ago
AG
Media Solutions Specialist
Adelphi Group
Toronto, ON
- Full-time
…this application. (University graduate with a preference in Finance, Accounting, Business Administration or…
Added 5 hours ago
AG
Coordonnateur de projet
Adelphi Group
Montreal, QC
- Full-time
Des connaissances en administration et finance (suivi financier, réconciliation, etc.) ;
Added 5 hours ago
AG
Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 5 hours ago
AG
Senior Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 5 hours ago
AG
Supervisor, Communications Designer
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 5 hours ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of the media plan.
Added 5 hours ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of the media plan.
Added 5 hours ago
AG
Senior Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 5 hours ago
AG
Senior Communications Designer
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 5 hours ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of the media plan.
Added 5 hours ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
…internal controls, and related financial processes. Partner with Finance leadership and internal stakeholders to strengthen financial processes, improve reporting and controls, identify…
Added 5 hours ago
Finance Clerk
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, Revenue & Accounts Receivable.
Added 5 hours ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
…internal controls, and related financial processes. Partner with Finance leadership and internal stakeholders to strengthen financial processes, improve reporting and controls, identify…
Added 5 hours ago
UO
Intermediate Specialist, Finance
University of Ottawa
Ottawa, ON · Social Sciences Building
- Full-time
Financial Operations: Oversees the financial administration of operational funds, specialized funds and revenue-generating activities within the faculty. Monitors revenues, expenditures,…
Added 5 hours ago
NC
Financial Analyst - Financial Reporting Systems
NAV CANADA
Ottawa, ON
- Full-time
Provide finance-related ERP system administration support, including maintenance of Foundation Data Model (FDM)
Added 5 hours ago
AG
Chef de projet et opérations client
Adelphi Group
Montreal, QC
- Full-time
Des connaissances en administration et finance (suivi financier, réconciliation, etc.) ;
Added 5 hours ago
Bilingual Manager, Translation Services
Municipal and Northern Relations
Winnipeg, MB
Francophone Affairs Secretariat is seeking to fill the Bilingual Manager, Translation Services position.

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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