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Added 4 mins ago
Supervisor
Advanced Education and Training
Winnipeg, MB
Reporting to the Manager of Operations, the Supervisor is responsible for employee supervision, training, onboarding, and scheduling. The position oversees daily program operations to…
Added 8 mins ago
CC
Conference Services Coordinator
Confederation Centre of the Arts
Charlottetown, PE
- Full-time
Reporting to the Catering and Conference Services Manager, the Conference Services Coordinator plays a key role in bringing event and conference spaces to life - preparing rooms,…
Added 11 mins ago
Coordinator, Marketing
Maison Birks
Montreal, QC
Reporting to the Brand Marketing and Communications Manager, the International Marketing Coordinator will be responsible for supporting the Manager in delivering and coordinating the…
Added 11 mins ago
SS
Emergency Spill Response Project Manager - Full Time (Sault Ste. Marie, Ontario, Canada)
SCM Services d’assurances
Sault Ste. Marie, ON
- Full-time
Pario Engineering & Environmental Sciences LP - SciencesEmergency Spill Response Project Manager - Full Time (Sault Ste. Marie, Ontario, Canada)Compensation range: $80,300.00 - $111,500.00…
Added 11 mins ago
SS
Emergency Spill Response Project Manager - Full Time (Thunder Bay, Ontario, Canada)
SCM Services d’assurances
Thunder Bay, ON
- Full-time
Pario Engineering & Environmental Sciences LP - SciencesEmergency Spill Response Project Manager - Full Time (Thunder Bay, Ontario, Canada)Compensation range: $80,300.00 - $111,500.00…
Added 11 mins ago
SS
Emergency Spill Response Project Manager - Full Time (Winnipeg, Manitoba, Canada)
SCM Services d’assurances
Winnipeg, MB
- Full-time
Pario Engineering & Environmental Sciences LP - SciencesEmergency Spill Response Project Manager - Full Time (Winnipeg, Manitoba, Canada)
Added 11 mins ago
SJ
Human Resources Business Partner, Non Acute
St. Joseph's Healthcare Hamilton
Dundas, PE · St. Joseph's Villa Dundas
- Full-time
Reporting to the Human Resources Manager, this position is responsible for executing HR strategies focused on talent management, workforce planning, employee engagement and employee and…
Added 24 mins ago
MD
General Manager
Manufacturing Division
Lachine, QC
- $120,000 to $180,000 CAD / year
- Full-time
- On-site
Illumination Lighting* is seeking an experienced, hands-on *General Manager* to work closely with the CEO in overseeing the company?s daily operations, project execution, financial…
Added 26 mins ago
JC
Private Equity Fund Administration Senior Associate
JPMorgan Chase & Co.
Toronto, ON
- Full-time
You will be involved in daily client interactions where you will manage expectations, balance multiple priorities and work in a team setting to deliver accurate and timely reporting to…
Added 30 mins ago
BP
Social Media Marketing Specialist
Black Press Media
Surrey, BC
- Full-time
At Black Press Media, you’ll work within a collaborative digital environment, managing active client campaigns across a variety of industries while continuing to build your skills in both…
Added 50 mins ago
VS
Solutions Architect - Professional Services
Vena Solutions
Remote, Canada
- $106,250 to $143,750 CAD / year
- Full-time
- Remote
Provide meaningful, timely feedback and progress updates to the project team including project sponsor, project manager and consultants
Added 53 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 53 mins ago
SD
Specialist, Pharmacovigilence
Shoppers Drug Mart
Mississauga, ON
- Full-time
Support or lead investigations of Deviation Reports for late case reporting and other noncompliant activities related to PSPs
Added 53 mins ago
Senior Policy Planning and Research Analyst (Employment Opportunity for Persons with Disabilities)
Department of Jobs, Growth and Rural Development
St. John's, NL
Reporting to the Manager of Strategic Initiatives in the Workforce Development Secretariat, this Senior Policy, Planning and Research Analyst position provides critical advice and subject…
Added 54 mins ago
Clerk IV
Department of Government Services
St. Anthony, NL
Reporting to the Manager of Processing, the Clerk IV is responsible for providing a high level of customer service to clients of the Government Service Centre. The incumbent will…
Added 1 hour ago
TS
Associate, Corporate Banking (Real Estate)
TD Securities
Toronto, ON
- Full-time
…as credit is an integral part of many of our institutional client initiatives. Our credit team is involved in the origination of business and responsible for the analysis, risk assessment…
Added 1 hour ago
SD
Nurse Case Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Nurse Case Manager will respond to patient inquiries, maintain a patient caseload, utilize effective communication skills, and effective problem-solving abilities, both in a team…
Added 1 hour ago
SD
Nurse Case Manager
Shoppers Drug Mart
Burnaby, BC
- Full-time
The Nurse Case Manager will respond to patient inquiries, maintain a patient caseload, utilize effective communication skills, and effective problem-solving abilities, both in a team…
Added 1 hour ago
D
Manager, Fund Accounting
Dream
Toronto, ON
- Full-time
Dream is looking for a Manager, Fund Accounting
Added 1 hour ago
TT
Mental Health and Addictions Navigator
Tk̓emlúps te Secwépemc
Kamloops, BC
- Full-time
Meet, transport, and attend (as required) client meetings and appointments (medical appointments, housing appointments, professional appointments, etc.).
Added 1 hour ago
R
Senior Manager, Content Development and Production (French Services) (On Site)
Radio-Canada
Saguenay, QC
- Full-time
Radio-Canada’s multimedia station in Saguenay is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 1 hour ago
SI
Dining Room Server
Shannex Incorporated
Toronto, ON · Etobicoke, ON
- Full-time
…feedback from residents and guests to the Food and Beverage Manager on meals and menu choices to be continually…
Added 1 hour ago
T
Associate, Corporate Banking (Real Estate)
TD
Toronto, ON
- Full-time
…as credit is an integral part of many of our institutional client initiatives. Our credit team is involved in the origination of business and responsible for the analysis, risk assessment…
Added 1 hour ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 1 hour ago
GI
Project Manager (Heavy Civil)
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
As a Project Manager, you’ll be responsible actively managing our heavy civil construction projects on site. Your day-to-day will involve:

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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