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Added 14 mins ago
MN
Construction Technology Platform Manager - Material Planning & Purchasing
Modern Niagara
Toronto, ON · Vaughan, ON
- Full-time
The Construction Technology Platform Manager - Material Planning & Purchasing is accountable for maximizing the business value, operational consistency, and long-term strategic impact of…
Added 14 mins ago
MN
Construction Technology Platform Manager - Pipeline & Pursuits
Modern Niagara
Toronto, ON · Vaughan, ON
- Full-time
The Construction Technology Platform Manager - Pipeline & Pursuit is accountable for maximizing the business value, operational consistency, and long-term strategic impact of Modern…
Added 14 mins ago
Manager, Impact (Bayshore Foundation & Sustainability),
Bayshore
Mississauga, ON
The Manager, Impact (Bayshore Foundation & Sustainability), reporting to the Director, Impact (Bayshore Foundation & Sustainability), will be responsible for day-to-day operations of the…
Added 14 mins ago
BFA Accountant
City of Edmonton
AB
…a BFA Accountant to join our dynamic team. Reporting to the Finance Manager, you will play a critical role in supporting client operations through financial planning, forecasting, and…
Added 14 mins ago
B
Investment Intern - GAM, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Currently enrolled in an undergraduate program, preferably in business, finance, economics, mathematics, data analytics, computer science, engineering, or a related field.
Added 14 mins ago
FC
Site Manager - Expression of Interest
FLINT Corp.
St. John's, NL
- Full-time
The Site Manager plays a critical role in leading day-to-day operations and ensuring the successful delivery of services across client sites. This position is responsible for overseeing all…
Added 29 mins ago
JT
Technical Program Manager
Jobility Talent Solutions
Toronto, ON
- Contract
We are looking for a Technical Program Manager who combines strong program management fundamentals with hands-on fluency in Agile delivery and cloud technology, and who is excited to apply…
Added 29 mins ago
CO
Job ID #32259: Tax Registration Officer
City Of Hamilton
Hamilton, ON
- Full-time
…issues forward to Tax Billings & Collections Administrator, Manager and/or…
Added 29 mins ago
FN
Mortgage Underwriter, Third Party Residential Underwriting- NBBP
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Manager and Team Lead, Third Party Residential Underwriting-NBBP
Added 29 mins ago
Senior Product Manager
TripArc
Toronto, ON
As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience…
Added 29 mins ago
Sales Representative - DPM
Tridel Group of Companies
Toronto, ON
…Greater Toronto Area (GTA). Recognized as the #3 condominium manager in Canada by the REMI Network, we pride ourselves on our commitment to excellence and integrity in all aspects of our…
Added 29 mins ago
Senior Security Architect (6 Month Term)
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Ottawa, ON · Toronto, ON
Reporting to the Manager, Security Architecture; the Senior Security Architect is responsible for developing solutions aligned with both business and strategic in maturing the Security…
Added 29 mins ago
R
Analyst, High Risk Client Management - Contract Position
RBC
Halifax, NS · Toronto, ON
- Full-time
…Analyst, AML High Risk Client Management. Reporting to the Senior Manager High Risk Client Management Personal & Commercial Banking, you will conduct Enhanced Due Diligence and report your…
Added 29 mins ago
OS
Business and Market Data Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
Reporting to the Manager, Analytics, the Business and Market Data Analyst will be instrumental in developing, maintaining and analyzing key financial data to measure, and report on,…
Added 29 mins ago
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Senior Specialized Finance Analyst
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, the Senior Specialized Finance Analyst will support TDS leverage calculation and reporting processes, including ongoing daily and monthly regulatory and…
Added 29 mins ago
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Auto Claims Advisor – TD Insurance Auto Centre (Edmonton On-site)
TD
AB
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 29 mins ago
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Senior Personal Banker - Home Borrowing
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Ottawa, ON
- Full-time
Added 29 mins ago
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Auto Claims Advisor – TD Insurance Auto Centre (Calgary NW On-site)
TD
Calgary, AB
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 29 mins ago
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Personal Banker Trainee
TD
Ottawa, ON
- Full-time
Added 29 mins ago
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TDS Operations Analyst III
TD
Toronto, ON
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Identify areas of concern: Work closely with the manager to identify and address areas of concern, whether from a KYC perspective or any other challenges the department is facing.
Added 29 mins ago
A
Senior Project Manager – Legal & Financial Translation
Apertera
Montreal, QC
- Full-time
We’re looking for a Senior Project Manager who thrives on complexity.
Added 29 mins ago
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Manager, Operations Strategy & Insights
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
As Manager, Operations Strategy & Insights, you will lead complex, cross-functional initiatives that improve business performance, operational efficiency, and growth across one of North…
Added 29 mins ago
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Senior Accountant - CIGNA Canada
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Toronto, ON · ON · CAN Consilium Place Ontario
- Full-time
Added 43 mins ago
PC
Senior Development Coordinator – Calgary
Porte Communities
Calgary, AB
- Full-time
…internal teams. Consider this a clear on-ramp to a Development Manager role: broad exposure to all facets of the development process, growing ownership of project outcomes, and full…
Added 43 mins ago
Senior Product Manager
Range Group - Job Postings
Toronto, ON
We're hiring a Senior Product Manager for Trip Management, which covers everything after a client says yes. You'll own our new payments, booking, invoicing, and accounting systems, set the…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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